Starlight Shell

This Shell is terrible! I went here a few times and the car wash was broken. The Asian guy who used to work here was nice so I came back and took my chances (it was broken on two occasion). Then, I went one day and there was a lady behind the counter. She was really rude. Their vacuum was broken and not only did she refuse to refund my money but also refused to put a sign on the broken vacuum so, in effect, they would continue to steal money from people. She actually said to me «we’re not gonna do it». I took it upon myself to put a sign on it warning customers their money would not be refunded. The next time I went there about two weeks later there was a sign on the vacuum reading «out of order». Hmmmmm. The same female employee was working and would not let me get a few dollars gas in order to get the discount on the car wash. Then, she said «you have to get AT LEAST $ 15 or $ 20 worth of gas to get the discount (only $ 1 discount) but I didn’t have that much room in my tank. The weird part about that is the variable amount. It sounded like she was making it up on the spot. Which is it, $ 15 or $ 20? Then, I stated «wow, I wonder if Shell agrees with that» since other stations don’t seem to care how much gas you get. She then replied «well, you can contact them and check on that”– this said with a sassy tone. The other Milpitas Shell which is only a few minutes north on Jacklin offers a better car wash –AND gives a discount price (15 cents a gallon cheaper) if you buy the car wash. Their price is also way less for a gallon. Don’t waste your money at this place where they give attitude, hire lazy and unethical employees and act like they could care less if you give them your money. Sleazy scene!