Silicon Valley Lockmasters

Exceptional service by technician Tyler R. Experience from beginning to end was exceptional, price very reasonable compared to the competition. Very trustworthy crew. Thank you!

Had a severe problem and had to get my safe opened. Called many locksmith and some said would have to crowbar and destroy it. I went here and they initially said the same. went after the job was done to find my safe in tact with keypad fixed and an extra key made of which i had lost and the keypad was broken. I was enlightened and amazingly surprised that it was also cheap in price. Definitely skilled and a blessing to have an actual store.

Came here yesterday for some copies of keys. I made 4 copies and it cost me somewhere around $ 8.50.
They’re located in this weird roundabout area with a car shop in it, it’s a little confusing but there’s a big sign.
The younger guy that helped me was nice and quick, I was in an out within 5 minutes. But there was an older gentleman who was extremely grouchy and rude, when he was asked questions. To the point where it made me feel uncomfortable. Maybe he was having a bad day, but either way it’s not the customers fault. Cheer up buttercup.

1 star for trying… We called them to have our HR door opened. My company HR accidentally locked themselves out of the room. So we called because we have used them before. While we were waiting for the locksmith we were deciding if we should just break the lock and replace it ourselves to save on expenses. Our maintenance guy had come with tools to break it. Still HR wanted to just have it open…. Well silicon valley locksmith couldn’t open it. So he just drilled it open… We went out to buy new lock and installed it ourselves. Just got the bill from locksmith… $ 137 for not being able to do their job! ! I’m in the wrong business here! Proof you don’t have to be an expert to be a locksmith to make money. All you need is a drill…

never been to a locksmith or gotten my key copied, but the first guy who helped me out was nice and not scary looking. copying a key is a lot cheaper and faster (30 seconds) than I thought. I saw a sign about pricing and realized it wasn’t always $ 2.49 so they must’ve raised the price. I also bought a padlock for $ 6.49 so everything after tax was a Little over $ 10. it’s next to the cat boarding and abbott auto care. yeah, I really can’t say much. they do have a lot of supplies for all kinds of locks and key related stuff.

Had copies of my keys made here recently. I was greeted immediately upon entering the store. 5 minutes later I was out of there with 3 copies for $ 7.99.
They carry a huge selection of blank keys. Home Depot and Lowes were not able copy my key but Silicon Valley Lockmasters were able to!
The Apple Maps gps may send you to the plaza just before their store so keep an eye out for street number. They have a sign but it can be hard to see among the 10 other shop signs.
I would definitely use them again!

The great thing about Unilocal is, beside the fact that it’s fun to talk about food, is the fact that we get to make restaurants and businesses accountable to the people. Chefs, waiters, and owners of restaurants reveiwed on Unilocal have to keep up their game if they want people to come back to their place.
I went in to this place to get a couple hard-​to-​copy keys copied. There was a guy ahead of me, and he was having this discussion about cars with the guy behind the counter. Actually, he was getting advice on his own car, how to fix it etc. I waited, and waited and waited. I reshifted my position several times, tried to get eye contact, but nothing worked. Completely ignored me the whole time, and then, another guy walks in, and I think the wait is finally over, but he jumps into the conversation and I’m like air to all of them. Wow, this was a new level of rudeness. I almost walked out several times along the wait, but I waited to see how far it would go. Finally, the customer was done with this conversation and left the store, but it was about 10 minutes. If Silicon is the last place on earth that copies keys, I still will never go back to that place. I hope you will go elsewhere with your business. They are truly jerks of the worst kind.

I love Silicon Valley Lockmasters they are to me the best locksmiths in the world lol and they make me want to work hard to be just like them they are like my mentors and good friends much love to Dean, Howard and his family.
–Mario Mendoza from Shark City Locksmith

Last night I was driving home from my mother’s house. I was on the freeway between 11PM and 12AM when a big white van sped up behind me. They came within a foot or two of touching my car, and this was at 60MPH. I had to hit the accelerator and swerve for fear of my life. As the truck finally bolted into the next lane to the left (I was in the far right lane) and zoomed past me, the passenger looked at me with a smug smirk on his face. The side of the truck reads: Silicon Valley Lockmasters.
Someone else rated them as 5-​stars for being an outstanding citizen for alerting them of a burglary, but I would rate them 0-​stars for putting my life in unnecessary danger.

I have not used this company for locksmith services, but I have to give one of their employees an A+ for being an outstanding citizen. Tyler witnessed our car get broken into. We were inside a restaurant eating, so he waited for us to come out. Gave us a description of the guy who broke into our car, and he took us to the place where the criminal had dumped out stuff across the parking lot. He stayed with us while we waited for the police. What a wonderful person! If/​when I need a locksmith, this is the company I will go with. THANK YOU!!!

Excellent locksmiths, especially Ed Alwine. Ed has re-​keyed locks for me three or four times now in the past several years. Ed is extremely friendly, professional and courteous. He always answers my questions in detail, and gets everything done very quickly. Best of all, they’ll drive out to you so you don’t have to waste a lot of time. Very reasonable rates, great quality work, very fast service. The ONLY locksmith that I would recommend in the Bay Area.

Simply put, this place has what you need. I use them for work, since I have a lot of lockers and cabinets for my tools. They can make all kinds of keys and they can even order stuff and make keys based on the Make of the tool cabinet and the lock number.
But alas they are not perfect. The main guy is pretty knowledgeable and helpful. His sidekicks, not so much. They strike me as a bunch of late-​twenty something high school students. They often defer to the main guy, and their lack of customer service type demeanor leads me to believe they are not really focused on the task at hand.
Case and point, I got a set of keys they said should be easy to duplicate. They copied it, but the copies didn’t work. They will redo it for free, but still I have to come back and get it done which is annoying, it would have been nice if they got it right the first time.

Have you ever got a key duplicated? Well, don’t waste your time and just go to the professionals who actually pride themselves on their focused type of business.

Sure you might find the kid who got hired at Home Depot to be pretty good at it, but the chance it doesn’t work is not worth the time when you actually have a business like «Silicon Valley Lock Masters.»
I work in a commercial construction/​maintenance company, and use there service, expertise, and patience all the time when it comes to keys, locks, handles, door closures, re-​keying locks on-​site. Name it.
They will tolerate your uneducated questions, and try to help you out the best they can. Even if it means they need you to go get serial #‘s, model #‘s, or pictures of the item you want to replace, unless you bring it in. Their cost is totally reasonable, and their work is worth your pennies.
They have a wide range of personalities with their own individual expertise. Some are learning the ways, but this would be the place to gain your knowledge and experience. Even as a customer. They won’t hold back information.
Your business is their job, and that is the key to unlocking satisfaction from a Silicon Valley consumer.

Well, I got a couple of keys made here today. A gentleman named Dean made keys for me today, and they all work! I had 3 motorcycle keys (2 Suzuki and 1 Kawasaki) and 3 house keys made.
The price is great, each was around $ 2 to $ 4, and the other associates at the store were also very polite and professional.
Additionally, the store has many other services, keys, locks, and safe products – they seem like professional locksmiths from what I can tell. I would come back to them for all of my key and lock needs.

I would say these guys are great! Very fast service, very knowledge, and they do not charge up the butt like many other locksmith do.
Very knowledge, great customer service, not over pride, honest great guys!

From March 12, 2009:
Today I called Ed Alwine to have some locks re-​keyed. It was the first time meeting Ed after contacting him this morning. I actually found him by searching for a locksmith on Unilocal last night.
Ed is very knowledgeable and works quickly. He first assessed the locks that needed to be worked on by asking me a few questions over the phone and then again when he arrived.
He re-​keyed 4 locks for me and gave me a lot of good advice. Not only does he do great work, this man is easy going and professional at the same time.
I will definitely call him again for future services. His prices are very reasonable and his work is excellent. I highly recommend him!

Yesterday, I needed a duplicate set of keys made.
Soon as I walked in the door, someone helped me, and promptly made up a set of keys.
Customer service: good and friendly.
I will use them for other key work.
Thanks Unilocalers!

My door was working fine, until last week. All of the sudden, when I put the key into the deadbolt, it keeps turning without locking. This happens when I enter from outside the house. But from the inside, I can turn and lock it ok. So I Google keyword: «deadbolt key keeps turning» and found that it’s the broken tail piece that needed to be fixed.
I called one locksmith, and the guy gave me a run around «you lock might need to be replaces… blah.blah.blah… and it’ll cost $ 175 to come out and fix it!» It didn’t take much to know that this guys was a con artist, disguised as «locksmith»
So I looked up Unilocal and called Ed Alwine. Within 2 minutes on the phone, he told me the exact problem «Yep. it’s the tail piece. I can be there in about 1 hour, and fix it for you for $ 50»
He came over on time, and fixed it. Very nice, knowledgeable and absolutely honest guy. I already save his number on my phone, and already told all of my friends and coworkers, that if they ever need a Locksmith, Ed Alwine is the man ! It’s great to deal with honest and reliable professional like Ed !

I would highly recommend Ed Alwine to anyone looking to get their locks replaced, re-​keyed, or repaired by an excellent locksmith. The reason I enjoy working with Ed is because he’s a top notch professional locksmith, who understands his craft inside and out. When I say locks, I mean your front door, garage door, side door, etc — any doorway that utilizes a lock-​key mechanism.
For example, he’s the type of professional that will drive to your destination (very convenient), analyze the situation with your locks, and will do what is needed in order to fix them. He has most or all of the parts/​tools in his van, allowing him to get the job done immediately.
When I mentioned that he analyzes your lock, he is one of those few professionals out there, that will let you know, if your lock is not working because of a broken piece. If that is the case, he will go ahead and just replace that piece, rather than say the lock is broken and have you replace the entire lock — which others will do just to charge you more.
Just to show how he is always thinking about saving you money, he frequently recommends re-​keying a lock (if he sees that your lock still has a good amount of useful life), which means he will change the pins inside the lock for you, and basically provide you with a brand new set of keys, while you get to retain your existing lock. Your old set of keys will no longer work with the lock now because the pins inside the lock are different.
Now you have a new set of keys for your locks, while not having to replace all the locks — that is just one instance where Ed can help save you money, by re-​keying, rather than replacing your lock.
Due to Ed’s honesty and integrity, I entrust him with doing all re-​keying, repairing, and replacing of locks for my clients. For his type of service, in coming out and providing exceptional knowledge and dedication to fixing, re-​keying, or replacing locks, there is no one else I would trust.
I even called another locksmith to get a price quote, and quickly realized that Ed’s prices are much more reasonable than others.
Make sure to give him some time if you do call him, as he can get very busy at times, but, he is always one to still schedule an appointment and make every effort to come out and service your locksmithing needs.

Ed is the best. He’s very responsive and easy to deal with. I use him for all my re-​keying needs.