Residence Inn by Marriott

We had a great stay here. The staff was excellent, the rooms were clean and comfortable, the breakfast was the best complimentary type breakfast we had at any of the hotels we stayed at during our ten day road trip. The hotel room wasn’t noisy and the beds were comfortable. It does have a stinky smell outside of the hotel, there is some construction going on across the road so not sure if that has something to do with it? But honestly, we only were outside when walking to our vehicle, so can’t complain!

Nice property with useful amenities for the family!
Stayed here twice to visit family in the area. Came originally for the good room rates and came back again for the service and amenities.
The rooms are a good size. We got a king sized bed with a sleeper couch for the 3 of us. The rooms have a modern design and were clean and well maintained. I couldn’t hear my neighbors, which is always a pitfall of hotels. They have a mini-​kitchen with a 4 top range, full sized fridge, dishwasher microwave and sink. They also provide you with real plates, bowls, utensils, mugs and glasses in the kitchen.
The property has washer and dryers which came in handy since we went swimming and didn’t want to deal with wet clothes. The pool is fairly small and got crowded with families at times. They also had a fire pit and outdoor grill area which I saw people take full advantage of during the 4^th of July holiday. We used the fire pit on our first night so that the kids could make s’mores. There is also a decent fitness room.
This property also has a full breakfast buffet in the mornings. On our first stay, they had a pretty complete offering (waffles, eggs, oatmeal, cereal, bagels, donuts, pastries, muffins, fresh fruit, yogurt, juice coffee, tea), but no meat such as bacon or sausages. One our second visit, they had sausage, hash browns and soda as part of their offerings too. I was stuffed! The quality of the food was pretty good and the staff was very attentive and super friendly. They would come by and ask how our food was. The buffet was constantly being re-​stocked and requests fulfilled right away.
On our last morning, I called the front desk to ask for extra towels and not even 5 minutes went by and they were delivered. AMAZING!
There were cheaper properties that we could have chosen for our second visit, but we chose this property for their service and amenities. We will definitely be back in the future.

Family stayed here over the holidays I was struggling to look for a room and one of the maintenance guys kindly help me look for my relatives I was completely lost and I want to say this was one of the best places I’ve ever been to that would accommodate with your needs.

Our first time staying in at this spot and very happy we did. As soon as I checked in, you are welcomed and perfect customer service. Everything with a smile and sincerity… we don’t see that often. :) Took the stairs to go up to our room and even the hallway smells clean. As we open the door to our room, I performed my regular inspection and it passed. :) We haven’t experienced a perfect place in awhile but this place was it. Breakfast is inlcluded and free wifi as well. Breakfast was good, served scrambled eggs, sausages, waffles and more. The pool was also great. The pool was clean and the hot tub. The sun was shining and it was a perfect weekend to getaway with the family. My son and hubby was also able to play bball at their court which is right beside the pool.
You also have an option to grill and bbq and they have a firepit where you can just chill and enjoy. Thanks Marriott!

We Love The Customer Service at this Hotel!
Wonderful and Accomadating! Whatever we needed they give and go out of their way to help. We ran into an issue here, they fixed it and even gave us A Discount to our room!
Truly Wonderful! This Hotel is also Clean!
We will stay here again!

Another visit here and the staff is still amazing. Front desk’s Rachel is very helpful, friendly and accommodating. This hotel is the benchmark for all long-​term-​stay hotels. Kudos to management because every employee (from the front desk to housekeeping) is friendly, smiling and welcoming (without being insincere and fake). Not sure how you do it, but thrilled that you do. Keep up the good work.

This place is super awesome. For business, I generally do not stay at resident Inn but this place is super awesome. Here is my breakdown of the place.
Pros:
Service is excellent. As a platinum première I was upgraded to a bigger room. On top of that they give you this small bag with 2 bottles of water, a bag of chip, a bag of peanuts, and a bag of oreo cookies. You also get Internet comped as usual.
Rooms are super spacious. Most importantly, they are clean and it does not reek of dog poop. I can’t tell you how many times I have stayed at other resident Inn hotels and I felt like I was at an animal shelter. Lol.
Facilities are solid. They have a basketball court and swimming pool. Did not get a chance to stop by the gym.
They also provide free breakfast and dinner. Not the best of food but nonetheless it’s free. You should be able to nibble here and there.
Plenty of parking spaces and most importantly, parking is free.
Located closed to the 237 where you can jump in and out of the freeway. To top it off its close to the Asian Plaza where 99 Ranch market is located.

I worked with this hotel for numerous months in order to provide lodging for US service members. Every time we had to work with this Residence Inn, they were always superb! The rooms were always great, and they went the extra mile to make sure everything went smoothly, and were extremely professional and friendly 100% of the time. Great job!

Excellent service, stayed four nights, their breakfast selection was plentiful. Staff are courteous and had a smile on their faces, even though they were working during Christmas. Rooms are very clean. The only drawback is that they did not have the local Spanish station:)

Just a meeting. Grounds and lobby look great. Only saw lobby and conference area. Staff was helpful. Grounds were clean. Would have no issue staying here. close to I-​880, but still outta the way.

Nice hotel with a kitchen! We made reservations a month in advance, so the price was also very reasonable. It also includes free self-​serve breakfast. The foul smell people complain about has to do with Milpitas, not the hotel.

Our condo was being fumigated, so naturally, I wanted to treat my parents to a spot with a home away from home feel!
They offered the best price compared to the ones in the area. We got a one bedroom suite, which includes kitchenette, living room, vanity area separate from the restroom, and 2 flat screen TVs.
They have a basketball court, swimming pool, and a fitness center. The best part is the complimentary breakfast. They have a waffle maker, which by the way, was actually really good!
They even have a fire pit, which they turned on the night we were there because it was a chilly night. My boyfriend and I even watched the basketball game at the big room (where they hold the breakfast) one night. The front desk was very accommodating.
I was very thankful also because I worked the night before and check in is 3p. When I called that morning, I requested for an early check in and with my surprise, they were able to find a room for us. I initially asked for a studio, but at that time, it wasn’t available, so they upgraded me to the one bedroom suite.
I’ve already recommended this place to my mom’s friends.

Stayed here over the weekend, it was great! Studio King, very clean room and the bed was comfortable. ac/​heat worked fine, updated looking rooms.

Rooms were relatively soundproof (stayed on ground floor by entrance) well at least not paper thin walls.

I used the kitchen for some light cooking, (could probably use a larger garbage for the kitchen area though instead of the tiny bathroom size garbage lol)
Internet was pretty good, i even gamed a little on my laptop haha, had to print something late at night and the girl at the front desk had me email her my document and did it for me!

The staff was great! Only saw them for check-​in and the printing thing though. Tv was a nice flatscreen but got like 10 channels. would of been nicer if i could of rented some movies.

Overall great place! would gladly come back! oh and for the people complaining about the smell. it’s milpitas, milpitas was built on a landfill or something. not the hotels fault. don’t open your windows and use the ac and your fine. it’s not like the smell seeps through the walls.

This place is down wind of a LANDFILL! Do not stay here because it quite literally stinks!
There is no discount for the inconvenience.
Manager was professional and helped us relocate to another hotel in the area
I can’t believe no one else has mentioned the dirty garbage smell on these reviews before!

My out-​of-​town family set up shop here at the Residence Inn in Milpitas. I have never heard of this hotel or even knew where it was. However, I must say I liked the dining area, the little kitchen provided in the suites and overall it looked very clean.
So, that being said, the food was sub-​par. I enjoyed some Fruit Loops since that is the only thing they couldn’t ruin… wait, yes they did because there were corn flakes flakes in my cereal.
Well, I’d come back for the hotel, however the breakfast is questionable.

Loved our stay! So many pros so little cons.
It has a stone so its a great place to cook up a romantic dinner if you can’t do it at home. It has all the utensils you’ll need and the front desk will provide you with more if needed. I adored the layout! I want to model my place after it. I like how they used their space wisely. All the furniture looked nice and clean! Parking was a waste and its card entry which is always nice. I think the only con I can see goe others is the fact that you need to climb a flight of stairs. No biggie unless you have mobility issues. The price is a bit higher than local ones but its worth the extra $ 10. The staff is sweet, the place was nice and clean, I would highly recommend it!

Very clean and comfortable. Nice staff. Great for families and pets. Nice 1 bedroom with kitchen for under $ 100 a night including great breakfast. I will be staying there again the next time I’m in town.

Residence Inns in general are quite nice and the staff at this location seemed very friendly, professional, and helpful. I had some difficulty with connecting to the wireless internet from my room, the process seemed overly complicated and sometimes I could not. There is a big breakfast spread, but I wish they would offer some more healthy options. Also the eggs tasted terrible. probably from powder, I don’t know. However, I did discover that pineapple goes great on waffles, the attendant working in the breakfast area looked surprised and said she was gonna try after seeing me try that. I have stayed at the Residence Inn in Sunnyvale and it seemed to have better tasting breakfast, not sure why. But rooms here are very clean, the place in general is pretty nice. I was here by myself on business and they put me in a huge 2 bedroom, 2 bathroom suite, I guess because that was what was available. By the way, drainage in the larger bathroom, which I think was designed to be a wheelchair friendly one, was a problem. the shower drain is not any lower than the rest of the floor, so when one is taking a shower water could easily end up all over the room. but that is a fairly minor issue. There is a nice trail to jog or walk on just a couple blocks away from the hotel running along an arroyo/​ditch which has some reeds and ducks and herons, nice view of mountains as you jog or walk.

This hotel was alright.
The suites are pretty big and I like that there are full kitchens, two bedrooms and two baths. The bathrooms have a separate door for the shower/​toilet area and the counter space is more in the bedroom which is good for saving time. Although, I didn’t like the idea that there was a queen sized bed in each room. I hate sharing beds with people, and I would have given a whole extra star if they had two twin beds in at least one room. Don’t they know suites are mostly stayed in by families? Not everyone wants to share a bed with their sibling.
We came back to the rooms each night and the room was immaculate. Very clean, fresh towels, etc. Except for one night, where they seemed to have skipped us. But we called and they brought fresh towels and stuff.
The breakfast buffets in the morning was pretty good too, though I would recommend not coming at the last minute because it’s pretty picked-​through by then and they slow down on putting new things out.
My other –1 star gripe is the internet. They advertise that they have free wifi, but trying to get onto the wireless networks is next to impossible. There were like, 5 networks to choose from for the hotel and our laptops would say they were connected and it still wouldn’t work. It was a game of chance. How long would it take to get on, who would get on, etc. It was TERRIBLE. It would cost RI hardly anything to get solid and reliable internet access up and running for everyone. So managers, if you’re reading this, you might want to do that. Because I would DEFINITELY NOT recommend this hotel to anyone staying for business due to unreliable internet.
But if you’re not bringing your laptop and needing the internet, then 4 stars it is.

This is my third time staying here. I can’t speak for the value, since my company is paying for it. All in all, I think I’ve stayed here for the better part of a month, spread out over a span of 2−½ years.
This is the hotel by which I now judge all other hotels. Every single staff member I’ve worked with has been polite and knowledgable. They’re very accommodating, and fulfill all requests very, very easily. The one time I got here at 3 am (I’m still pissed off at Delta about this one), they were still excellent and completely accommodating.
The rooms are bigger than my first apartment, and come with a full-​size fridge, a microwave, a small range, and a dishwasher. If you were staying here a long time, you could easily shop at a grocery store and cook your own meals. As it stands, they’re more than adequate for leftovers.
My rooms have always been extremely clean, with a couch, comfy chair, two barstools, and a desk with an office chair. The housekeeping staff knows their stuff.
There’s complimentary internet, both wired and wireless. This is very important for me — I hate so-​called «high-​end» hotels that can’t even be bothered to provide their business travelers with free internet, after charging $ 200/​night for the room. The wireless net is actually faster than the wired, and it stays up pretty reliably.
They serve a full breakfast every morning — and it’s a full spread, none of this continental juice-​and-​bagels stuff. Juice, coffee, a waffle bar, pancakes, sausage, french toast, oatmeal-​with-​mixings, cereal, bagels, fresh fruit, donuts, eggs, potatoes… Yeah, it’s worth getting up early for. The dining room is fair-​sized and I’ve seldom had to wait for a seat.
Although I’ve never eaten the dinner at night, it’s also complimentary — and if I’m not mistaken, there’s FREE BEER. Or at least there was the other night. Yes, seriously — both cans and draft. Yeah, it’s just Bud and Michelob, but it’s FREE. It’s served, Monday through Thursday.
The bed is a nice, comfortable King, and they put 6 pillows out for you to start with. Probably the coziest hotel bed I’ve ever been in.
There’s a nice pool and a HOT TUB. A decked-​out exercise room, too. There’s a business area near the front desk with free printing and photocopying. Yep, that’s free, too.
Pretty much everything except the on-​demand porn channel is complimentary. :)
About my only complaint is that the TV channels are pretty limited, and that the TV is HD but the signal is not. Also, sometimes parking can get tight — especially when someone with a boat trailer decides to take up six spaces in a row for a few nights. (Not that THAT has ever happened…)
Oh, and I suppose the décor is kinda dated-​looking. It’s not modern. But it’s more than adequate, and the staff keeps it well-​cleaned; I’d rather have excellence, services, and comfort than style any day.
This hotel is really like a home away from home. I’d strongly recommend it to anyone; as far as I’m concerned, it can’t be beat.