OrthoWorks Invisalign and Braces

I transferred my treatment here when I moved to the area a few months ago. The staff here are very nice and helpful. I came in for a consultation and they put together the estimate and took care of my insurance process. They are upfront on prices and very candid on the process.
Dr Shen is amazing. He is always smiling and looks personally at your treatment and plans everytime you come in. At my prior orthodontist the doctor only looks at you for a little bit while Dr Shen gives plenty of personal attention each time.

I absolutely love this place. The people who work there are so professional and customer service oriented. Monica is the best! She worked with me and helped explain what my financing options were for braces. She is so caring! I would strongly recommend this place to anyone. I’m so happy I found this place

I went to two other orthodontist in milpitas for quotes for my twin daughters. I found this office on Unilocal!The other two were recommended by my dentist. The other two were between $ 1500 and 2k more than orthoworks! Their office staff and orthodontist on staff are awesome. They give you a variety of payment options as well as explain the process, procedures and are easy to work with. My daughters love the experience and I love the no frills approach they have, and their willingness to work with me. I highly recommend this office!!! The staff is all wonderful knowledgeable and professional!!!

I found this place on Living Social. I bought the comprehensive braces for my niece. What I love most about his place is the superior customer service and support, especially by Alissa. She’s been very helpful with all my insurance billing questions. I’m very glad I found this place.

First, among the orthodontist offices I visited, this is the most reasonablely priced place! The good: the office manager is very nice and friendly, not pushy at all! explained the payment option thorough and clear, very honest! Other staff were nice too. The not so ideal: they only do traditional braces, no damon! Dr. Liu was polite, but seemed a little «out of date», when I asked some new treatments that mentioned by other Drs, she had no idea about them. And she sounded honest when I asked what kind of result I should expect, but meanwhile less passionate about how to achive the best results, more like she was just doing a job and not anything more than that. Unlike the other places, they did not take any picture or x-​ray, the Dr checked my teeth briefly by hand.
Overall, this is the most affordable place among the orthodontist offices I visited. But I am still debating on whether I should have my braces there, I did a lot of research, and most people say it is the Dr, more than the brace that move teeth, the Dr’s skill is the most important part, I did not have 100% confidence in Dr. Liu after the initial consultation yet. Maybe I will visit them again. While for the office manager, this is definitely one of the most comfortable one. I will update later if i make a decision.

I have been with Orthworks for over three years now and I am quite satisfied with my teeth. I had an underbite problem and starting in fourth grade, I began to wear braces. Now my problem is fixed. Thanks for doing such a great job!

I’ve had orthodontic treatment before, so i have a great comparison.
First of all-​REALLY quick at getting you seated. I go in, sign into the computer, and within 5 minutes I’m called in. My past ortho was terrible, waiting time was about 45 minutes. Yeah, pretty much spent my whole day there. D:
Second-​ONLINE REMINDERS! they’re soo helpful. I love that I go to a place that utilizes technology as opposed to snail mail.
Third-​Friendly service. There’s always something to talk about with the assistants/​orthodontists.
I have a lot of homework, and all my appts are on weekdays, so any place with so much efficiency gets an A+ from me.
Should be done with braces by summer-​fall of this year. Thoroughly enjoyed my experience, though I would still love to get my braces off ASAP (:

I’ve been getting Invisalign treatment from Orthoworks for well over a year now. The Drs. and nurses are all great. Their customer service is superb. Definitely recommended!

My wife got her Invisalign treatment there and it works great! We can see the changes during time.

Hmm,
So where do I start with this place. Oh, yeah that’s right, I’ve been a patient with Orthoworks for almost 8 years now. My two older siblings went through Orthoworks way before that, so I guess you can say I’m just continuing the legacy.
I was a patient with a really bad case of the underbite. It was so bad I couldn’t even bite into a burger normally because i would lose pieces of veggies from not being able to bit down onto it. In the beginning, I didn’t want the surgery for worries about my bite and such, so I just did the braces to adjust my teeth to be as straight as possible. My teeth were all straightened out after two years, and I had my braces off by the time senior year of HS came around. After 2 years of college, I decided that my bite still wasn’t as functional as I want it to be, so I went back in for a second round of braces. I went through surgery for both jaws and now everything is exactly where I want it to be, thanks to the team at Orthoworks!
Some of the perks of going here:
* Great team of experienced doctors and staff.
* Everyone is willing to work with you and any other doctor involved in your treatment.
* If you have insurance, they’ll deal with them for you. If you don’t they’ll help you with a payment plan.
* Very accomodating of your schedule.
* They’ll make your orthodontic treatment very educational and as enjoyable as possible.
I was a college student traveling back and forth from San Jose to Davis, and there was a point where it was more economical to just go to their office in Hercules. They were willing to let me transfer to their office in Hercules and even sent my profile and all necessary models and whatnot up there to them.
Go to orthoworks! You wont regret it! — Kind words from your local Unilocaler. =]

I had an estimate from a previous ortho office and they were going to charge me close to $ 6k. I went to get a second opinion and got referred to Orthoworks by my primary dentist. After my check up, X-​ray and all that, Orthoworks gave me a quote of just close to $ 3k. I’m like «Are you sure?» So I decided to go with them instead.
I’ve only had great experience during my entire treatment. The orthodontists and staff are very friendly and professional. Yes, the orthodontists are also strict and firm— because they really want you to take care of your teeth and be a compliant patient. I really appreciated that.
I would highly recommend Orthoworks to others looking to improve their smiles!!!
:)

I just started my Invisalign a month ago. Before that, they gave me a lingual arch to expand my upper teeth. Everything has been good so far.
Both Dr. Shen and Dr. Lam are wonderful, but after I changed my appts to Mondays (when Dr. Lam is in), I started to really like Dr. Lam. He’s very gentle and knowledgeable, ready to answer all the questions/​concerns you may have. I feel safe and assured under his care.
They also have very good and capable assistants. It seems to me they are ALL good and pleasant to be around. I got a lot of laughter from them. I can’t remember all their names. Doreen is one that I remember. Her title is actually «supervisor.» Highly recommended!
The receptionists and admin staff are all extremely kind, considerate, and open-​minded people. I especially like Melisa and May. They are a joy to interact with.
They are not the cheapest, but you get the money’s worth. I checked out another much cheaper place and was utterly disappointed. Do your shopping and you’ll see how good Orthoworks is!

I decided to get braces when I was 22 years old because I wanted my teeth to be straighter. I know that they weren’t horrible, but there was room for improvement. Although I was an older client, I was treated great! Actually, now that I think about it a lot of their clients were adults :) Anyway, when I had appointments I was always in and out. Additionally, the treatment was affordable, the office was very clean, and the staff and Mr. Shen was wonderful to me! I just got my braces off on ⁴⁄₂₀ and my smile is perfect! Thanks Orthoworks for a good experience.