Milpitas Cab

Wish I had looked at the reviews on Unilocal earlier.
Got assigned to the cab at San Jose airport. Usually the cab fair is no more than $ 35, but it ended up being $ 50. When arrived, I refused giving tips because of the unwanted and unpleasant San Jose highway tour. Then I was told by the driver that if I pay by credit card, then there would be 20% surcharge. I never heard about such a rule… So I paid by cash. The driver then said he did not have enough change… Alright, the good thing is finally I got to my destination, but I felt totally defeated. I called the taxi company and hopefully will get a reply soon.
Here is the update: so far 12 days have passed and I have not got any reply from the manager. Looks like not only the taxi driver but also the manager does not care.
Thanks for reading. Go ahead and get a taxi from milpitas cab and hopefully you will not repeat my experience.

Dirty cab and bad driver! Indian driver sweared to my dad and lost the gps navigation ughhDO NOT COME TO MILPITAS CAB!

Car smelled. Driver smelled. Driver didn’t know directions, hand held GPS while driving, and asked for cash at the end. I took their cabs twice and those would be the only two time I used their service.

I always prefer milpitas cab because they are very particular about customer satisfaction and never been late to pick me up even in midnights…

Hailed a cab at the airport. The driver put the GPS in the passenger seat and kept leaning over to look at it WHILE HE WAS DRIVING! After he swerved in the lane a few times I expressed my discomfort with his method and informed him that I would happily give him the turn by turn directions since I knew how to get there. His resulting responses included like gems such as «SHUT UP!» «I SAID SHUT YOUR MOUTH» and «FUCK YOU CUSTOMER!!! DO YOU WANT TO GO BACK TO THE AIRPORT FOR ANOTHER TAXI THEN?!?»
Yes. The cabbie cussed me out. I suspect because I, a woman, dared to challenge his unsafe driving! The fact that he had a cataract on his eye didn’t make it any less unsettling.
I paid only for the ride (last thing I need is a record for theft of services) I tried contacting the company and am still waiting on a response. I have a very strong feeling I’m going to have to take the gloves off on this one…

We were headed towards a Yellow Cab when two smiling men greeted us and ushered us into a comparatively beat up green and white sedan with no light on. I wish I’d listened to my instincts, which told me we should decline and take the Yellow. As soon as we were seated and the meter started all the pleasant and polite demeanor evaporated. And the interior of the car was worse off than rhe exterior — untidy and with outdated equipment. Their policy is that all airport trips are a 15 dollar minimum. When I remarked that it was expensive for us, who only needed to travel about a mile to a hotel, he responded with anger and was a bit aggressive as if he thought we planned to argue the cost down. When presented with a credit card he hassled us for cash instead, which we didn’t have. On the way out the bags which were so swiftly swept into the trunk were now cumbersome and scowl-​inducing to extract from the car. All around bad vibes.

Was assigned one of their cars at San Jose airport. Driver got lost, even though he was using a GPS to get to my destination. Doubled back at least twice and one time he almost came to a stop in the middle of the highway to get over to the exit.
Argued with him that I shouldn’t have to pay for his inability to follow instructions and was able to get him to drop some of the fare but not enough to make up for the inconvenience

Driver stole my phone after a late night cab ride home. I understand that I should not have left my phone in his car, but accidents happen. He did not turn in my phone and instead took pictures of himself using my phone while go through both my pictures and my personal data (all uploaded thanks to Google Backup).
Called the incident in and was greeted by the rudest person who did not understand why I was upset and shrugged me off telling me it was my fault. Opportunist drivers are 1 thing but being talked to like a degenerate is another. Unilocal,we need the 0 star option, because this company deserves it.