As a first time homebuyer, we had many questions about the process and wanted to make sure we made good decisions about our first home. we found Juan and his team, they were helpful during the home loan process, always eager to explain and answer questions. I would recommend him to anyone looking to buy a house, or simply someone with questions about it as he is very knowledgeable and honest. The loan process was smooth, on time and quick, Juan is very reliable, straight forward and down to earth. He has gone above my expectations even after we signed on our loan I have reached out to Juan and he has answered in a timely manner every time. we have talked to Juan about refinancing and he has pointed us in the right direction with useful advice so that we can have a smooth refinancing process. we would highly recommend Juan Ortiz and his team if you are looking for a loan they will not disappoint you.
Armando A.
Tu valoración: 5 Fremont, CA
As a Realtor I send my clients to Juan and his team at ICM. They do a great job of getting back to me and contacting us all constantly. I love how Juan treats each customer as his own client. He gives our mutual clients that personal attention that we all want in our business. He is my go to person for loans. Once our mutual clients are fully approved and have gone through the underwriting process, we actively go looking for homes and put the client in contract into their dream home. In today’s market we need constant communication in real time. Juan and his team can give you that.
Domingo R.
Tu valoración: 5 Tracy, CA
As a self employed individual it was hard for me to get a loan. My wife working at a financial institution was having a hard time finding terms that would fit our need. We went to Juan Ortiz and he made the process quick as could be and simple. Just down to earth, old fashion customer service! Ever since then we have referred friends and family to him. First time home owners to other small business owners just like us. All have thanked us for referring them to Juan. Currently we were looking into refinancing and we decided to talk to Juan. He gave us great advise and put us in the right direction. We can always rely on him and his team to give us the right information, so we can make the correct choice and of course he has offered us the right type of loan for our needs. We highly recommenced him and I’m sure you will be pleased!