Encore Auto

The best car buying experience I’ve had and I’ve bought plenty cars. Information was very up front, no back and forth, and car turned out great. Even after a few months later when I had a question, James was quick to respond in the same courteous manner. My next buy will def be from him as well :).

As much as a I love cars, the idea of buying one is dreading because of the evil tactics salespersons usually pull on you. James was awesome, no pressure, and very personable. My purchase through him was one of the smoothest automobile purchase transactions. All of the cars in his showroom were pristine.

I went today to check out a car — even though I decided to wait on the purchase, James was very helpful and offered great advice — good inventory on cars and I felt like he was upfront on all the cars — no pressure sell

James was great — very professional, friendly and knowledgeable. Our overall experieince was fantastic and we got a great deal on a great car and the whole purchase was painless, fast and stress-​free.

Great dealer, James the owner was fast to reply and sincere about everything. all the cars in his show are perfect. Just bought a car from him and it was exactly what he had told me it would be. Would do business again in the future once i am on the market for another car.

Disclaimer: I have not purchased a car from Encore auto. I am an auto detailer and I have detailed cars for James at Encore Auto. I have done about 15 cars for him. As i have detailed for many different dealerships, I speak from experience. James truly cares about selling the best product.
Buying from a brick and mortar location should offer customers more peace of mind. If you buy a random car on craigslist, do you think they care about selling the ultimate best car, or making sure everything is just right on the car before they sell it? James does.
James knows cars too. Coming from a background in tuning and performance, he takes pride in being an automotive enthusiast. He buys cars that he would personally want to own and drive. Take a look around the showroom floor, it looks like a concourse event in there.
I have personally seen James put brakes and tires on cars that in all honesty could have been sold without being replaced. That showed me he cared about customer safety.
He is honestly the most car crazy person I have ever encountered. He put a brand new set of tires on a car because they sounded funny when he drove it. That is the kind of guy you want to buy a car from.
I pride myself on being one of the best detailers in the bay area, but there have been a few times James has called me out on my work, asking if a hood could be polished a little brighter, if leather could be restored to a higher luster. That shows his desire to sell the best cars.

Encore auto is not your average car dealer. Everything went smoothly. James is a pleasure to deal with and went above and beyond with requests. Beautiful showroom. Immaculate cars. Highly recommend!