Chevron

I got a car wash and vacuum from this place. I was thrilled about it until I drove off. When I got down the street, I noticed that someone placed a giant booger on my radio where the CD player is. I was so grossed out! I contacted them immediately, but no one apologized or helped me. When I got home, the exterior of the car could have been cleaner, too. I will definitely not be going back to this place!

Hello, We went to this station Sunday 1÷10÷16 around 6 pm to put some air in a tire that showed low on our car. The air pump looked really old however we had to try to use it and get air. After putting in 4 quarters a light did turn on but there was very little if any air pressure coming out of the pump. There is no button to push to start the air only a red light that turns on. We went inside to speak to the clerk and said the air was not working to him. He said it was working. There is very little air coming out of the hose I said and after attempting to use and and show him he just looked at us with a blank stare. I then said fine, refund our dollar and he said no that only the manager can do that and come back tomorrow. What a disappointment at this station. Totally unhelpful and not customer service focused. I called today 1÷11÷16 to talk to the manager to discuss the issue. The phone rang and rang and finally someone picked up and said the manager is busy on Mondays and to call back another time. Really? I said this is a «customer»… Same reply. The manager is busy Mondays and call back another time. Is this the type of service that Chevron provides its customers? I will never return to this or any Chevron.

It’s not bad but it’s also probably one of the most expensive stations here. I do appreciate that the Starbucks is attached. I’m sure there was a little crack down as the prices have gone down a little instead of the over inflated almost 20 – 50 cents more than the other locations around. There’s a car wash here as well. Today I just stopped by here to pick up a Powerball ticket for the $ 900 million prize. Hoping that this place is more lucky than the prices.

I know… never leave your valuables in the car, but my fingers were swollen and I took my wedding ring off and left it in my center tray while doing errands. I forgot to tell hubby when we traded cars the same afternoon so he can get my car washed. There was no trash or dirt in the tray, just my ring and a splenda packet so I know they didn’t vaccum it up. They stole it. We are devastated. We had been going there for awhile despite bad reviews but I guess that means nothing. We tried to go back to see if it «turned» up and they seemed to take it as a joke. No help or sympathy at all. I blame myself for leaving it there, but its sad that people can so easily steal from their customers without any thought to who is affected. I wish I could give them 0 stars…

I stop by this station sometime for gas or Starbucks, this time I wanted to get a car wash!!! $ 18.95, no problem!
As I leave the wash I notice a big chunk of my paint missing, I drive my car everyday I walk by it every morning I wipe it down every few hours as I use this car for transportation services. I went back to one of the employees and I got a explanation on how high pressure air can sometimes ruin paint and how their high pressure dryer is so powerful. And that was his excuse for messing up my paint! Then I asked what now? Who’s gonna fix it? So I get the most confused look from this guy, like I asked him what’s the square root of 466 627! Then I walk into the station to ask for a manager then the employees inside tried to send me back to the same guy. I don’t believe that this will fix anything however as a business with a pretty big op you should have English speaking management that way things can be resolved to a certain level. Thank you for the $ 800+ car wash

Manager is a douche and told me its my fault his staff stole from me. He left me a five minute voicemail about I’m in the wrong for calling Chevron HR and he talked to me like he’s my dad! How unprofessional. Never coming here again. Fuck their staff and management.

Chevron should shut down the car wash/​detail due to the workers incompetent not washing and cleaning customer vehicles properly. I would never recommend anyone coming here for there car washes/​detailed unless you want your car to be messed up and waste money. Customers be aware! Stay away from this place!

I don’t know why reviews aren’t better here! I paid $ 9.95 for the express car wash because I needed something quick and clean during my afternoon errand run. My car had so much dirt and dead bugs built up from weeks and weeks of commuting to work. These guys cleaned my little car so that it was a nice, pearly white after they were done. They even had to spray extra stuff on it to wipe off all the dead bugs, which took a little wait and was a little embarrassing. But I gave them a big tip for their fantastic service! They even complimented me on my cute car. Will definitely be back in the future, hopefully with less dead bugs for them.

I’ve been coming to this car wash for about 10 years. I can say the last few months the service has gone way down. No more smiles when you arrive. Just grumpy people. As of today I will never go back as this was the final straw. I put $ 9 cash in my center console this morning and when my car was finished I tipped $ 5 then something told me to check my console to discover $ 5 missing. I asked the guy and he blew me off then the manager told me too bad they are not responsible for personal belongings and gives me my tip back. No apology nope just too bad. It really is not about $ 5 but to take something that doesn’t belong to you just wrong. Hope it was worth losing a long time customer.

A little bit higher price than other Chevrons around, but I haven’t had any bad experience with the service, location, space and easy to use. I don’t use the check the gas prices of the stations, just tend to go to the closer one when the car is thirsty. Station is clean and transactions are fast.

I got gas here and asked the guy to turn on the air and he harassed me for 5 minutes. Laughed at me, made me walk around and embarrassed me in front of other people. I will never come here again.

This Chevron station 206 864 deserves NO stars!
I’m talking to BBB and my bank right now for fraudulent charges posted by this Chevron to my account — my bill was $ 49.01.
But these guys posted an additional $ 101.00
See photo
Watch out if you get gas here!

This review is for the gas station only. I hate to pile on but as someone who has worked in this area for the better part of the last decade I am absolutely frustrated with the fact that their prices are always at least 30 cents higher than anywhere else in the area.
Yes I understand that the market sets the pricing and they are the only game in an area surrounded by companies such as Sandisk and Cisco but seriously my co-​workers and I have been conditioned to «check the tank before you go to work» because if we dont have enough to make it home, then we are going to get gouged.
I will add the «find a way to open a competing gas station just to lower prices in the area» to my bucket list.

I’ve been to this location several times. Every time, without exception, the people working inside have been either counting money or sorting through receipts. (And this is during different days and times.) And, of course, while they’re counting their money and/​or sorting through their receipts, they ignore you. And make you wait.
Today, when I walked in, there were two people working behind the counter. One looked and me and then continued to count money. The other shuffled receipts for a while and then looked at me and said hi … and then continued to shuffle receipts. There was never a «hold on for a sec» or «can i help you». After about 30 seconds of being ignored, I left. I’ll take my business elsewhere.
The gas here is consistently more expensive as well. As much as 20 cents per gallon more than other places. I pretty much tell everyone to not get gas here unless you’re empty.
Lastly, the car wash, while it can be inexpensive, isn’t great. They miss a lot of spots and leave a lot of streaks. Basically, your car isn’t that clean afterwards.
So if you like to pay a lot for gas, pay good money for a crappy car wash, or like being ignored, this is a great place to go. If not, there are other alternatives that aren’t far away. Gas stations aren’t usually known for great customer service. I get that. But when they just outright ignore their customers, well, I think that just shows what they really think of your business.

Review on the station only.
Came here in my moms car. Diesel. I pulled up to the SE most pump and proceed to fill up. I notice how the pump is really slow. How slow? Literally 15 minutes for just over 14 gallons. (We timed it.)
It’s about 58 degrees out, so I go back inside the car to stay warm. We keep on looking at the pump to see how many gallons we are at. Finally at a tick over 14 I say forget, it’s close enough and I’m not waiting any longer. Well the pump didn’t auto stop. There must’ve been close to a gallon of diesel that overfilled, down the side of the car, onto the floor, all the way to the other side of the car. (See photos)
I go inside to tell the cashier and maybe he wants tag the pump or at least put down some powder to dry the fuel and clean the spill. He couldn’t have been less interested. I doubt he did anything, or even put out a cone.
Note: I came here to review, and I saw and reviewer with the same problem. WOW!!!
At least the diesel was really cheap.

I had an accident at their facility and the staff was very co-​operative. I made the payment not realizing that the insurance may cover it. But manager Thuy Dong was very helpful. She returned me the charges over actual damage. It was hard to get reimbursement from the insurance since I already paid. But the manager took time to provide all the all the documentation I needed to submit to insurance. I am happy that I got all my money reimbursed from the insurance. So overall the response and service was beyond my expectation.

Sadly this place is not as good as they used to be. Not sure if they changed ownership or what but I know for sure that they have changed out ALL their workers. It is no longer the same crew cleaning the cars. This new crew does a horrible job. Even gave them a second chance before I made this review to make sure it wasn’t just a one-​time thing. It wasn’t, the second time was just as bad as the first. Sad that I have to look for another place to go.

I always say I will never come back, but sometimes I’m forced to come here for one reason for another.
One positive about this place, its location and they have a starbucks inside.
On the other hand much more negatives to come. First of all, their gas is super expensive compared to other locations. In a way I guess its hard to complain since its THEIR business and they can charge whatever they please, but i firmly believe the Unilocal community should know how overpriced their gas is before coming here.
Next is how they never FIXED the air machine. After reading through some reviews it looks like i wasn’t the only one having problems with their 1 DOLLAR air machine that DOESN’T work. It is fact as of this dated review that the air machine has a hissing noise and won’t accurately gauge what your current psi level is. Also to add insult to injury the PSI reader on the hose is chipped off. After spending 1 dollar and finding out it was a piece of crap i didn’t even bother trying to get my money back. I pretty much just left hoping to never come here again.
Bottom line: gas is overpriced here and the air machine is broken.

Service is incredibly slow at 5pm on a Saturday. The limited staffing may be the reason BUT don’t expect customers to tip you when the wait is over 30 min.
I just got a simple $ 17.95 wash– interior vacuum and exterior wash.
Car mats look as if they were thrown in, not aligned to the shape of feet area; wiping smudges all over side windows and you can see where the water evaporated on windshield. Fail.

This review was for their Air Machine and their customer service.
We used their Air Machine on Saturday October 12, 2013. We paid $ 1.00 (4 quarters) to use their Air Machine. (We’ve used their Air Machine before.)
Unfortuntely, on Saturday, there was a gash and a leak on the air hose close to the valve where you attach it to the tire. There was not enough pressure in the air hose to inflate our tires properly. There was an audible hissing sound. I complained to Alex, station employee, that we would like our money back so we can find another gas station with a better Air Machine. He refused even after he tried putting air into our tires. The word is «tried». Clearly, he could hear the hissing sound. Either he is clueless as to how an air hose works and how tires are inflated properly or he decided to «ignore» our complaint by insisting the Air Machine works. Then he decided to blame our tires and us for our situation as if we didn’t know what we were doing. (We have over 34 years experience inflating our own tires without any problems until now, thank you very much.)
Anyway, Alex’s blaming remarks didn’t sit well with me and my husband especially when we just paid $ 1 to use their Air Machine and it had a time limit. The minutes was ticking down while we were dealing with Alex who ignored our complaint. He was not «listening». Alex insisted the Air Machine was fine. Sure it was, but not the Air Hose. (There is a difference.)
Anyway, we were customers before, but not anymore. It was frustrating and humiliating.
No, we did not receive what we paid for. We certainly did not receive good customer service. We will not return. We will take our business elsewhere.