Beck’s Shoes

As good as it gets for shoe stores. I’ve been a customer of Beck’s since they were in their store in San Jose by the bus depot. That was early 60’s. One of the Beck’s waited on me. I understand the brothers are twins. When I married my wife she gets all her shoes from Beck’s. Only rarely have I found a clerk who I thought was not good.

Hands down this is the best beck’s shows around. James and Melissa were so beyond friendly. I was put off by becks from my bad experience at the Sunnyvale store. But look no further folks this place is nothing but the best. They actually listened to my needs and my foot size and got me the perfect work shoe. Thank you guys

Another outstanding experience here. I went there since I was having trouble with my Birkenstocks Orthotics. Learnt a lot about Orthotics from James. I was under the impression since these are hard Orthotics, they would last a long time but James pointed out otherwise. Over the years, starting with Mark and later Kimberly and Daniel, the experience with this store has nothing but phenomenal.
It appears that the owner of the store is making sure that everyone is well trained in footwear in general. I very highly recommend this place.
It is incredible that I have had foot problem for years and years and the solution that has worked for me over the last 2 years has come from this store (I do a lot of walking daily) and getting the right Orthotics has been incredibly helpful.

Couldn’t be happier with the service I recieved today from James. He found me shoes that fit me great and didn’t rush me to make a decision. I will definitely check back here first the next time I need shoes.

If I could rate no stars I would. First of all, my mom and I walked in with a good attitude just trying to find shoes for my brother for work. The store wasn’t quite busy. My mom was asking one of the ladies some questions and she straight up gave my mom attitude, her voice was high and all that. My mom stayed calm while asking questions but the lady said some other person was ready to pay but they still didn’t get the size of our shoes! So rude, never coming back here again. I walked out the door so pissed at how they talked to my mom. You work at retail, you need to be kind to the customers! I work at a retail store too and Im damn sure I never talk to customers like that, no matter how busy it is.

Visiting this store trying to decide if I wanted to restore an old pair of Birkenstocks or buy new ones. Wanted to try on a couple different sizes. James was very helpful and had a few other suggestions for the pain in my feet. I decided to go ahead and restore my old pair. I will use the cork sealant I got there to help them last longer. Good experience. Nice Customer Service.

I have been wearing the same model boot for 20 years
The last boot I purchased has a crease in the material were my heal hurts.
I only wore the boot for one week and it hurt from day one thinking it would break in but it didn’t.
Old woman «know it all» clerk told me that the reason my right boot was hurting my heal is because of the way I walk.
She said that I caused the crease in the heal of the boot and that it was only going to get worst.
I tried explaining and she totally disagreed with me.
I could see that we were at odds and was leading to an argument so I just left the store with the worst experience in a shoe sales person ever.
We do a lot of business with Beck’s and have for years but with this kind of customer service I will talk to our safety department about changing our options.

I have bought a lot of shoes for both myself and my family at this Becks in Milpitas.
My friend and I wanted to get new tennis shoes and thought we would stop by and see their New Balances, a few weeks ago. Although my visits are uneventful most of the time, this was definitely a change from the norm. While I got a pair of tennis shoes, my friend got a pair of boots. We asked a Caucasian lady in her 50s, if we could get the sizes we needed. She looked at us for about 10 seconds or so and said, «Why, do you have vouchers?» I asked her what vouchers she was talking about and she replied, «Well it’s usually from work, so you come here and get shoes.» I let her know that I don’t have a voucher and normally we don’t use one. She then proceeded to explain how some businesses in the area would give their workers vouchers to get shoes. I tried to explain to her that we were just either paying cash or with a credit card and she looked at us like she didn’t understand.
While she was talking to us, two Caucasian women came in the store. They picked up their shoes and asked her for their sized and she replied, «Right away, we should have it.» She didn’t get our shoes nor was there an explanation. After she helped the two women, my friend and I asked for our sized. She walked away without a word, came back about 30 seconds later and stated that she didn’t have either of our sizes. Knowing that they normally will order it or look at other stores in the area if they carry, I asked if she could look at another store. She told me she couldn’t.
We left and returned the next day hoping to get another person. We got a gentleman and he was able to get us our sizes and we ended up buying two pairs of shoes. Before we left, mentioned the incident to him. He told us we probably misunderstood her.
I will no longer go in this store. I won’t take my aunt or my mom here anymore nor will I buy shoes from this particular Becks until management resolves this issue. I was absolutely mortified. Obviously our patronage is not something that this store values, if they continue to have someone like this on their staff. From this experience, I’m going to assume that Becks of Milpitas will only cater to a certain demographic and that doesn’t include us.

I am deeply disappointed and humiliated with the service that we received today at this store. The service was from the attendant was rude and unprofessional. Although I did not get the name of the attendant, she was an older lady in a yellow shirt with a pattern.
I brought my 70 year old mother into the store on 25 Oct 14 around 330pm to measure her feet and to buy some comfortable walking shoes. I was trying to encourage her to buy some new shoes to get some additional exercise to better her health.
We asked for the attendant to come over to help mom with the measurements for her feet. Once she finished taking the measurements, my mom asked the attendant for the size of her feet. The attendant said, well this gives me a range of sizes…
My mother asked again, what size is my foot. The attendant then said 1 – 99.
My mom asked a third time what size is my foot? The attendant then said it is from 6 – 9. Finally after asking a three times and not getting an solid answer my mom left the store feeling frustrated, mad and humiliated.
In addition to the poor service, while my mom was leaving the store the attendant said in a loud clear voice «I hope you have a rotten day!»
I was appalled and shocked with this unprofessional and unacceptable statement. It was uncalled for and we were humiliated in front of the other customers in the store. I will never recommend any friends or family to go to this store.

«Hope you have a rotten day!»
A direct quote from a Beck’s Shoes employee as we left the store. This occurred on October 25, 2014 at 3:30 pm — an employee in her mid to late 50’s, Caucasian with glasses wearing a yellow shirt.
We were absolutely appalled with the RUDE customer service! She was absolutely unprofessional and gives Beck’s employees a bad reputation. These are the times when I wish Unilocal would offer ZERO stars. I seriously hope the manager will seriously look into this matter.
About 6 months ago, we purchased 6 pairs of shoes from the same store for my parents. We left the store with over $ 800 in merchandise. They ranged from socks, sandals, to dress shoes. A young gentlemen helped us during that occasion and it was pleasant experience.
So when my brother wanted to purchase a few pairs of Clark shoes we immediately thought of going to Beck’s Shoes in Milpitas. What a horrible idea that was.
We walked in to browse through the selection. My elderly mother asked one of the employee to help her measure her feet with a shoe size ruler. One would think this would be a simple task since this is after all a shoe store.
My mother kindly asked the employee «What size is my foot?» after putting her foot in the ruler as it was hard for her to see the small numbers of the ruler standing up.
Beck’s Employee: «It gives me a range of sizes.»
Mother: «What size is my foot?»
Beck’s Employee: «1 to 99»
Mother: «What size is my foot?»
Beck’s Employee: «From 6 to 9.»
WHAT?! Isn’t measuring a customer’s foot size part of the job in a shoe store?!
When a customer asks you «What size is my foot?» It isn’t exactly rocket science to answer them properly.
What was the deal with the attitude?!
Was she being purposefully discriminatory towards a customer of a different ethnicity or to the elderly?!
My mother asked nicely and obviously wasn’t joking when she repeated the question as she was never given a proper answer.
Obviously the employee did not value our patronage as repeat customers, and as we walked out of the store since the employee wasn’t willing to help us, the employee loudly said for all to hear, «Hope you have a rotten day!» in front of other customers who were present in the store. It was unbelievable!
Lack of customer service is one thing. Being rude and unprofessional in such a mean spirited way was absolutely uncalled for.
We will never step foot into this store again and we will encourage others not to shop here either.

I went into this location with my sister after having a horrible experience at the Fremont location. I didn’t have high hopes but I was happily surprised with how friendly the staff at this location were. Kimberly helped us and we were able to find great shoes and inserts for my sister and even a pair of inserts for me. Two days later I took my son back to try to find sandles and we were helped with his shoe fitting. Again Kimberly was very helpful and not only found things that would work for him but explained why we were making each choice. I’m so glad we tried this location I’m very impressed with the staff’s knowledge and their helpfulness. The selection of shoes, sandals and slippers with also great.

I went to becks today to buy a pair of boots. Kimberly helped me pick out a good set of boots that fit me very well. She measured my feet and tried different types of boots with inserts and without. The inserts are amazing. It helped keep the pressure off my heels. The over all service was great and very helpful. If you’re looking for great service this would be it.

I took my son there today. Sarah was GREAT!!!

I have bought my last four pairs of work shoes from Becks and I’m extremely happy with the service I received, especially from Mark. He is very knowledgeable about shoes and is helpful in making sure I pick out the right pair of shoes (which for me is a balance between comfort and slip-​resistant, since I work in a kitchen).

Checked out Beck’s since I was recently diagnosed with plantar fasciitis and found them online. The shoes were on the expensive end, but I guess in comparison to specialized shoes in general, the prices were reasonable. Still a shock to me, since I was new to having to find the «right shoes for my feet».
Mark the sales person in the store was fantastic. He was very thorough and knowledgeable about which shoes would help eleveate my condition. Mark made sure to measure my feet, and determine the width and height of my arch. He was able to provide a few recommendations after determining what it was that I needed shoes-​wise. Once he got that all straight he was constantly going back and forth from the back room making sure that I tried all the shoes I was interested in the right size, he even checked other becks’s stores for availability. He was very accomodating and applied no pressure at all, about what to buy. He gave some great tips and simple suggestions. All this even while accomodating other shoppers.
Mark’s knowledge about feet and shoes were very good, and a definite plus is that he was pleasant to talk to. A fantastic representative for the business. I know I’ll be back.

Came here over the past weekend and we were helped out by Addison. He was very nice and he definitely had a knack for sales.
He brought out a couple of different shoes to try on and even stuff that we had not asked him to. I couldn’t believe how much he knew about feet! Who knew that the human foot was so intricate!
As for selection, they did have a vast array of different shoes, ranging from uggs to workman’s boots. They were have a special that if you bought any Ugg shoe you could get 25% off the rest of your purchase, which is better than getting the measly 10% off that UPS gave to its workers.
Anyway, he recommended a sock and a sole that would not only be better for your feet, but for your joints, back, etc. With all of the additions, the total came out to $ 250. That is quite a lot if you ask me. But for the comfort, you can’t be pinching pennies.
Addison displayed excellent customer service, but being the 5^th generation of Beck’s, he made his forefathers proud!

Stopped by here the other night because my feet were due for a new pair of work boots. Addison, who works here, was very friendly, helpful, and knowledgeable. We spent at least a half hour just talking about how feet work and the correct shoes to wear. I had on a pair of Nike Free Runs, and he schooled me that they were no good — So he hooked me up with a pair of insoles, which completely transformed my Free’s for the better.
Long story short, Addison knew what my feet needed like a pro. When he rang me up, he gave me his business card. Turns out, Addison’s last name is Beck. Family owned and operated, so you can trust you’ll receive great service.

I’ve recently been looking for steel toed boots. Like many other people I have a lot of trouble finding comfortable boots so I have been doing the trial and error method for some time now. Unfortunately most shoe stores have a very limited selection of steel toed boots and they often want you to pay for them first before you order them which can take months to get in.
Dave at Beck’s shoes understands this problem and they have a huge selection of steel toed boots available to try on as well as the largest selection of inserts to tailor each boot to the wearer as I’ve ever seen. In my particular case I believe I tried on seven different boots and at least a dozen different inserts to find out which combination worked best for me. Dave was very helpful and accomodating, allowing me the time (4 hours) to find the best combination to provide the greatest comfort available. In addition he knows a vast amount of movie trivia to prevent uncomfortable silences. I have to say this is the best shoe store I have encountered.

There seemed to be a rush of customers coming in when I was there. I think it stressed out the one employee that was there. He seemed pushy and rude at first, but once he was able to thin the wait line a bit, he was friendlier.
I was able to buy steel-​toed work shoes here, although they didn’t have women’s size 9 in a couple of styles. I was lucky I liked one they did have a size in. The guy helping me recommend a pair of orthotics with my purchase. I tried one on and it felt fine, however I wanted to save money so I decided against it. There was no pressure from his end.

Beck’s offers a great selection of work type shoes — the comfy kind that doctors and nurses seem to wear, as well as rugged work boots. Not much else though which is too bad as I really like the people that work here.
The sales staff is without equal in regards to the high level of customer service provided.
I picked up some leather care products and got a great deal on them as well. Additionally I was able to find a shoe stretcher here. Shoe stretchers are quite hard to find locally nowadays. Fact of the matter is that most people don’t use stretchers anymore. If their $ 20 shoes don’t fit they can just throw them away and buy another pair.