Americas Best Value Inn & Suites

Hubby and I stayed here on a saturday and boy was it an experience! First off, the room wasn’t that bad and the hotel isn’t in a bad area, so we were quite optimistic. But after putting our stuff in the room, we started noticing there was a lot of people sitting outside their rooms in lawn chairs and drinking and smoking and clipping their toenails. So we were under the impression that alot of people lived there. And then at night we were watching tv and all of a sudden heard loud music and screaming and yelling so that wasn’t much fun. And around midnight, we heard alot of yelling and some girl screamed bloody murder and there was a huge fight going on right outside our room! Then more people started yelling and someone had to call the cops. After all that, it was quiet again, but jeez… you couldn’t pay me to stay here again!

No breakfast. They have coffee juice and packaged pastries only. Price is best. Staff could ve a lot more friendly. Parking might be limited, maybe because I came in on a Friday night after a big soccer game at levis stadium.

Greedy and un-​flexible management. I accidentally booked a room for a wrong date and within the same hour called them to cancel it. They said the cancellation fee is 100% of the booking cost. Never again!

Yes, I know they’re in the middle of a renovation (of sorts), but, man, is this place basic. And although this is a «first world problem», the WiFi is so spotty it makes for a good impression of Swiss cheese — something not desired when needing to do work remotely, or even when trying to relax and watch something. While I know this was the cheapest option available for a per diem business trip, it was obvious I should’ve chosen more wisely when I drove up and saw the quality of the residents and smelled the pot when I walked past rooms. Perhaps this place will become better when they complete their «upgrades», but for now I suggest looking elsewhere.
Oh, and you want a breakfast? I don’t know from which continent a Honey Bun originates, but this — and orange and apple juice — are your only options. Either work late and lock your door when you arrive, or just don’t arrive at all.

Very bad place to stay. Not hygiene at all. Stairway is dirty and the walk through was filled with old TV’s, that were being replaced. Also there is no breakfast, though the website clearly said breakfast included. When I asked them they said they were renovating the place so it was not available. Place is not cleaned from what I saw in some photos from old review, looks exactly same. But location is good. Closer to great mall, just 15 mins walk and city library.

This place was great. Since there almost done with the remodel. New carpet, beds, paint. The new beds sit very high so not convenient if your short like me. Staff was great. Never made it in time for the free breakfast. A few outdated furniture pieces but worked great.

Only stayed here, because I couldn’t find anything else. Never again. The room is very outdated. The tv was outdated, and barely worked. The carpets, walls, curtains were dirty. Everything was old, and smelly. The bed was uncomfortable, along with the bedbugs. Eeeew!!! I would not recommend this Hotel to anyone. And overly priced!

Good for a night. Room was very small. Tv needs updating and not very many channels. Bed was very comfortable. Water pressure and hot water was great. Staff was very nice but slow.

This is one of the cheapest places to stay in the area .(2 stars for the best deal) Locals say in a sketchy part of town. About 100 bucks a night. They are in the process of adding additional rooms (I thought they were taking some a dive and remodeling. NOT) so be ready for construction between the hours of 8am-​5pm. Banging drilling chopping all day. The comforters are very thin, I think sleeping on top of the covers would be safer. NOT I’ve been bitten by a bed bug but I wouldn’t doubt one might be hiding. The beds are FULL size not queen. You get 2 flat pillows, you have to stack too to make the height of one normal pillow. The tvs are the HUGE fat back not great selection of channels at all. The AC and heater does work great. The only thing is it tends to blow the curtains so I thought someone might see me in bed 0₀. No elevator. this place is 3 stories. get ready for a workout if you have luggage. The front desk is not very polite. breakfast … dollar tree honey buns and a machine that dispenses generic orange juice and apple juice. Maybe they’ll use the extra income for the new rooms to do some improvements. The do have an old working computer in the lobby I don’t think you can print. If you need a place to crash and don’t need much you can come here you’ll live.

OMG. This place was HORRIBLE! AND they had their nerves to charge over $ 100 per night! I rented a room here for less than 24hrs because I was attending the 49ers game at the Levi Stadium and this place was close in proximity. We arrived an hour early and upon exiting the taxi I thought the driver was joking when he stopped in front of this raggedy ass joint. The MOTEL was extremely run down and the front office wreaked! We were an hour early and asked to check in early which should have been no problem because we weren’t staying a full day and they had no guests. Parking lot was empty. The lady who was dressed in full traditional Indian apparel refused to accommodate us. So we waited in that stanky office for 60 min. When we were finally allowed to check in, the following was observed:
Pieces of the roofs missing on many of the units
Gaping holes in the drywall of most of the units
old furniture, tools, machinery in the walkways and on steps
dirty sheets and towels thrown outside of units
ROACHES
Fat back tvs inside units
Stinky bed linen
Dirty carpets
Walls never been cleaned I assume because there were multicolored fingerprints plastered everywhere
Bathroom walls and door had brown red and black smears all on it
Rooms wreaked like heavy musty spices
some of the lamps worked, some didn’t
stained shower and toilet
They advertised breakfast but pointed me in the direction of vending machines when inquired about continental breakfast which was fine with me because I wouldn’t eat a damn thing there no way!!!
Also lied about having a «business center» They have a non-​operational outdated computer sitting on an end table for decoration in the front office though.
Some strange man on drugs sat on the steps leading to our room foaming and frothing at the mouth
When I requested assistance from the young lady at the front desk about the strange man she advised me to call law enforcement
l went downstairs and requested a taxi from a male service person who was draped in Indian garb. He walked through a beaded curtain to the back and summoned another lady dressed in Indian apparel who reluctantly sifted through a phone book and handed me a number to a Taxi service. I called the number and an older taxi driver dressed heavily in Indian apparel with a heavy accent took 44min to drive us 5miles to the Levi Stadium. I paid him $ 54.SMH.
AFTER the game, we used Über (awesome service) and he drove us back. I paid him $ 23. smh
Back at the room, after the game, I stepped over the foamy man, ran in room, packed my stuff, jumped back in the Über, and slept in airport for 7hrs until my plane arrived.
I’D RATHER STAY IN THE BATES MOTEL!
I’D RATHER STAY IN 1408!

Beware! There’s no value in best value inn. 2^nd time here. I gave this place the benefit of the doubt the first time but it gets worse the 2^nd round. When checking in the staff said they don’t take their own Value Club card. If you have one just throw it away. I paid full price for this stay and it wasn’t any cheaper comparing to other similar hotels. Secondly, I booked a king bed with jetted tub. Can’t use the jet because there’s no drain stopper. Went to the front office and the staff said he’ll have it first thing in the morning. This is a nonsmoking room that I booked but there are lots of evidence of burnt marks from cigarettes. The traces of tobacco smoke odor is masked by some kind of fabreeze fragrances. At least the carpet is in new condition. Other than that… for now.

I stayed here two nights. The first night the maids stole half of the Vicodin that I had from a surgery that I was recovering from (it was a new bottle so I know exactly how many were stolen). The second night there, a homeless man came banging on the door at 2AM shouting that someone was trying to kill him. That was followed by a call to the police which resulted in police coming in with guns drawn shortly thereafter.
Overall, not a place I would recommend to anyone, nor would I ever stay there again.

Holy cow, how did I end up booking this place. It’s the shit hole with the shittest people who work here, and stay here. Only people like me would call it out because I’m not one of them. Avoid this place like the plague. Horrible owners/​front staff and dirty and broken rooms.
I know they don’t have a business center, but I just wanted to print a two page confirmation for my flight the next tomorrow, and they wouldn’t even help me. They plain out lied to me they don’t have a printer. I confronted him how he printed my receipt. He says it’s not for customers. I kepted asking politely. He was able to let me email the boarding pass to him, but I heard background chatter, then he said sorry he can’t do it. BS! Paid $ 163 for a «suite». Was advertised as 3 queens and 1 bedroom. They were full/​double sized beds and the bedroom looked like a janitor closet they converted to a room. Stains on the sofa, bathroom door doesn’t lock. I prayed my family and I don’t get murdered there that night. I must have read the reviews on Travelocity and not here. BeWARE!
And yes, if you’re the owner reading this right now. Good luck to the future of your business here. I hope someday you realize that you don’t have to be such an ass and stiff to keep costs low. I’m glad to be checking out early tomorrow skipping the «continental breakfast». It might just save a doctor’s bill.

Room wasn’t easy until almost 5. Check in was at 3.
Outdated and smells. Never again.

Decent Place. Has all the amenities needed. Didn’t have any bugs, or problems with the bedding. It’s a little bit on the cheap end. Bed’s are so so. Reception is meh.
For the price it was decent. Didn’t go to breakfast so don’t know much about how that is.
Tv’s are the old ones but they work well and have all the good channels. The wi-​fi was decent and somewhat usable.

Wow, can’t believe I didn’t Unilocal before making a reservation here! It was not cheap so I can’t say «I get what I paid for.» This place had some weirdos roaming in front of their rooms. I did not feel safe at all. But that wasn’t the worst part. Walked in to see ants on the sink/​counter and the table next to the TV. So disappointed!!! Free breakfast? By the time I went down… about 9am– nothing was to be found in the lobby. I guess it’s first come first serve? What the heck. So I decided to just have some apple juice. It was so gross. I didn’t bother to check before drinking and right after I took a sip, looked down and saw some nasty brown things floating in the cup. Just an awful experience!

If i could give zero stars i would came with wife for bday horrible they way over charged for a room that wasnt even worth half of wait we paid the fridge stoped working tried calling front desk but phones dont work either bed was held up with tie wraps finally when we did get ahold of the manager he said there was nothing he could do to help us out just use ice out of ice machine and puy food in tub he said he would give a discount so out of the $ 130 we spent we was refunded $ 11 smh this place is a joke this place needs to be shut down also i woke up with flea bites on my legs i wont be returning and will be contacting corprate to see if they know how this place is being ran if you into drugs gangs or prostitution this is the place for you but as for me id rather sleep in a gas station restroom floor

Wow! The worst experiences I’ve received. how does a place like this exist. nasty, old, and smelling building. Also rude and bunch of scam artists working at the front desk.
So i had booked a room at this place for the very first time through
for a relatively cheap price. At the date of arrival, i arrived a little bit early to check in. the very second i step into the front office, i smelled a very strong odor of curry. The front office lady was playing on her phone, did not even care to greet the guests. I asked her if i could check in early, but she told me to come back after 3pm.
Ive left and arrived later that evening. A new worker was working front desk this time. He was even more clueless than the first woman. When i told him im there to checked in, he said they had cancelled my reservation and is fully booked. he tried to gave me random excuses saying he tried to reach me on the phone early in the day but unable to contact me. Little did he knows i showed the phone to him and not even one missed call. But that has little to do with giving my room away and booking to someone else for a much higher price. The place was now fully booked without other rooms leaving me driving around and looking for a different place to spend the night
In a way im glad i didnt stay at this place because of all the bad reviews it has. I was just upset they pull this stupid scam and gave my room away for someone else. What kind of business practice this? None that i know of. I will report this to the Better business Bureau so people can be aware of their bad business practice.
Ironically there were guests in the front lobby overheard my conversation with the front desk worker about my situation. They all walked out and agreed how bad their services are. One guy even asked to refund his $ back.
Never will i book at this place again. Hope you dont either.

if there was a way to give NO STARS, i absolutely would. I travel all the time for work, and have never been at a scumbag style hotel like this one.
Arrival/​Check in — front counter person would not even look me in the eye, he was on his phone the entire time, not the work phone, his personal cellphone. ‘ID?’ is all i got out of him… he handed me my room card ‘room 310′…still on his cellphone mind you…‘ok, which direction is the elevator?’ …‘no elevator, stairs are around back…’ and then back to his conversation on his cell.
Room — smelled like burnt heater. the actual heater was on in the room, not the AC. it was 75 outside when i arrived to the hotel, why would the heater be on!!! I had to keep the windows open, and door open, and blast the AC for a half hour to get it to cool down to be tolerable inside. Old carpets, with lots of leftover vacuum debris on it, mirror in the bath area had ‘specs’ of ‘stuff’ still on it. bathroom light was going dim, and was dreary to say the least. the shower head was gross looking too.
All the while getting settled in, i can hear the 20 people in the parking lot, with their car radios blasting, all drinking openly on the property.
little things that make it suck even more — wrapped $ 0.25 honey buns as the ‘continental breakfast’ and burnt coffee.
MAJOR REASON NOT TO STAY HERE:
** B E D *** B U G S **
my arms and legs got bit the hell up. When i told the front desk person, didn’t even get a smidget of sympathy/​empathy. ‘We will let housekeeping know…’ WTF?!
Needless to say, i’m going to report them, and send an email, along with this review to the Corporate Lodging group that recommended this horrible hotel. There is no reason anyone should have to deal with this, no matter what the price.

Not the greatest but way better than the Executive Inn. At this rate you get what you pay for so I really can’t complain