Allstate Insurance: Doris Tran

HORRIBLE customer service! I’ve been waiting 3 weeks for Kaycy to call me back and have left numerous messages. The first time I called she said she had to go to school and could not finish my information and asked if she can call me back and I said yes, but big mistake~! They have not called back or anything. Such a shame, I was not only looking for myself but for others as well.
WOW, After posting this review someone called me back within 2 hours~! Then they said they were just calling a missed call on their phone. I said AMAZING! after over a ½ dozen calls and messages you JUST NOW want to return a missed call from a number? She then said she is not Kaycy, I said no maybe not but funny how I post a review on Unilocal then you conveniently call back. SMH, She again said she is not Kasey and I said No, you but employ her correct, and she said YES.
The following day guess who calls… KAYCY! SMH

This was referred by a friend. Initially i was paying too much for my auto Insurance with very less coverage and they didn’t even agreed to reduce after adding my husband’s driving license. Then got to know this from a friend, Coverage was really good and awesome when i compared to my previous Insurance
Response is really good when we post some questions to them and actions have been taken without delay

Luc hu xe dien thoai khong thay ai tra loi. No good service

Excellent customer service. The rate is much more affordable than other carriers. Doris is helpful, knowledgeable and she goes the extra miles to find the best fit for my insurance needs. Definitely recommend her to others.

Last year I was unfortunately at-​fault in an accident after a whole life being so clean. Yet, my insurance at the time (21^st) shot my premium up more than almost 30%! So I asked around and was referred to Doris with good words. I decided to give her a try. She did not disappoint me, she was able to give me lower premium with better coverage! And her awesomeness did not stop there. I finally got fed up with my old car that carried me through college and so many years afterwards, I decided to buy a new car. At first, I wanted to shop around and see the current insurance landscape. Due to my recent accident, all insurance companies quoted me absurd premiums, and once again Doris was able to give me a rate that was at least half of what other companies quoted me with the same, if not better, coverage. I am extremely happy with her services and planning to be a loyal customer for years to come.

This company is great to do business with. Always willing to go the «extra mile» to help you find the best policy and price for you. Doris Tran was our contact person. Not only did she find us an incredible rate, she took the time to make sure that our needs were met. We really appreciate all she did for us. We definitely recommend Doris Tran Allstate.

My sister recommended me this location and I was not disappointed at all! Doris is a sweetheart and very professional. She is very knowledgeable and was able to answer all of my questions. Everyone is friendly and attentive. Right when you walk in, there is always someone ready to greet you and smiling!
I was able to have do my auto insurance with Doris, and she was very helpful throughout the entire process. I definitely recommend this Allstate branch.

So nice and friendly! I wanted to find an insurance agency that was close because I just bought a new house in the area. I looked online and found Doris was in my area. I called to ask for a quote. She was very friendly and helpful finding me what I was looking for. I would highly recommend Doris to be your agent.

My friend recommended this place and she kept insisting that I go there, so I had pretty high expectations. And to my surprise, I was not disappointed.
When I walked in, I was greeted right away by one of the staffs who was very friendly and welcoming. It usually doesn’t really matter to me. but it didn’t hurt that their office looked clean and nicely decorated. It made me feel comfortable.
Doris was patient while explaining my options for my family’s car insurance. She also gave me suggestions that would further reduce my premium. All in all, I was a happy camper :) So glad that I listened to my friend!

Best Customer Service ever!
I was in the neighborhood and I saw that this agency just opened up. I decided to drop by since I was shopping around for home insurance.
Doris greeted me and helped me right away. I didn’t even have to wait. She was very professional. She went above and beyond to help me get the best quote possible which she DID.
The staff was friendly and professional as well. The office is clean and super cute. Since then, I have recommended Doris to all of my friends and family.

I was looking to get life insurance policy, my coworker referred me to Doris Tran. Glad to have stopped by her office. I got an affordable policy that fit my need and budget. Also checked out auto insurance while I was there and found that its cheaper than my current carrier. I switched immediately and referred my family and friends to her.
Affordable rate and excellent customer service.