Nail Tek

John did my nails yesterday, took off my gelish nail polish, then did a full set acrylic with regular black nail polish French tip.
He has great customer service, he’s a perfectionist, make sure you’re satisfied with your nails, you will not leave disappointed.
I gave the rating a four star because, I really wanted the gel polish over my acrylic but it was $ 20.00 more, which the total would have been $ 50.00. I thought that was too high for gel polish.
I give John a five star, he’s very talented, great customer service. I highly recommend John.

This is the closest nail salon to my house, and let’s just say it’s been a WHILE since I’ve had a great hand massage and my cuticles pushed back. My boyfriend urged me to treat myself (I know, what a sweetheart) so I headed here to get a quick mani and gel polish.
When I got to the salon there was no one there. Literally no one. No customers, or staff! After an awkward three minutes of me standing in a salon alone, someone came out and asked what kind of service I required. She quickly whisked me away to her station and began my manicure.
Choosing a polish color is always the hardest part for me… so many sparkly, shiny colors… and I have to choose just one?! Sigh. I went back and forth from 591 and 592 (one matte and one sparkly) but finally decided on 592 (the matte). Midway through the polish I realized she had used 591 (sparkly) instead! Not wanting to make a big deal, I didn’t say anything. My gel polish came out pretty good, but it wasn’t the color I had (finally) decided on.
I gave this salon 3 stars because of the awkward first impression, polish error, and because of the way my nails were shaped. I asked for an oval shape, and because my nails were originally pretty long I thought this would be an easy request. Some nails are oval, and others are rounded squares. It may not be noticeable at first glance, but staring at it I can tell that they are all unique. I will be back, their prices are reasonable and their service is quick. I’ll just be sure to be clear and decisive on polish choice next time!

The technicians here were great. Not only did they do a fantastic job on me and my friend’s pedicures, my technician was also extremely helpful. I’d brought my son and she was quick to help me whenever he needed tending. I couldn’t ask for more polite and friendly people.

Nailtek has the most sanitary pedi chairs & procedures in town! They line the bowl with a new plastic bag for each customer, germicidal pill added to water and the girl showed me that they take out the jet & sanitize it for every customer. Also, the files, foot scrubbers are discarded at the end of each pedicure. Tiffany speaks good English & did a very good pedicure.
I noticed that you can get a massage & waxing there.

Very busy today. Had to wait almost an hour for a pedi. Wow! my feet feels nice and clean. Ready to wear sandals.

ON VACATION? DONT GO HERE. If your looking for a nice experience and you have money to burn then yes go here. They seriously over charged my friend and I. $ 20 for gel on top of how ever much they charge for doing your Mani/​Pedi. The people were nice but that’s not a good enough reason to charge so much for gel. It’s gel not gold. Then like every nail shop they try to sell you the «super deluxe» pedicure blah blah blah I said no just the regular but then she brought out all the fixings for the super one so I had to say no again then she asks me if it sure. Yes I’m sure… I’m not spending $ 70 on a pedicure, I’m going to beach after anyways… Anyways, point is we were overcharged. We aren’t going back and I don’t any other vacationers to get over charged just because they’re obviously on vacation.

12-​5-​2015
BEWARE OF THIS PLACE. STAY AWAY. UNPROFESSIONAL AND BAD CUSTOMER SERVICE. I DID NOT REALLY NEED TO MAKE A Unilocal ACCOUNT UNTIL NOW BECAUSE OF THIS PLACE. THIS EXPERIENCE ALL HAPPENED IN A MATTER OF 5 – 10 MINUTES.
THIS REVIEW IS FOR MILLIE (not sure if spelling is correct)
Here’s my story.
Today was the Mililani parade that started from the Town Center ending at this shopping center. We find parking right in front of the nail salon. My sister and I figure hey why not go get our nails done while we wait for the parade to make its way to our side. So we walked in just shortly after 9 am when they first opened with my sister and boyfriend as a tag along.
As soon as we get inside I see only 1 person and we are just standing inside the shop waiting to get greeted. The lady yells at us «sign in» so we signed our names on the clipboard and at the same time we noticed 3 more people walking in, who I see are nail techs running late for their job.
Anyway…My sister ending up wanting a pedicure and I wanted acrylic set. My nail technician seemed so frazzled from just walking in and she drops her bag down and tells me to go sit in a chair. Didn’t introduce or greet me at all.
So I am sitting across of her and I first apologize that my hands sweat. I have a condition of hyperhidrosis so I wanted to be courteous and inform her of that before she started. She grabbed my hands and looked at them, then gave me a look of disgust. And not to mention I have really short nails. Nails below the skin (I know it’s gross, and I’m feeling self-​conscious already, she was not making the situation any better)
So this is what happened after that:
Nail tech: what you like?!
Me: I’d like acrylic nails, please. Because of the job that I have, can I have it on the shorter side? I don’t want it long. Right at the tips of my fingers are fine.
Nail tech: You don’t want long nail?! Long nail better.
Me: No, just up to the tips of my fingers.
*nail tech is puzzled and she begins to buff my nails and then take out a fake nail and measures it on my finger.
Nail tech: So you want long like this?!
Me: No, shorter. JUST AT THE TIPS OF MY FINGER. And how much will this be?
(Testing her, I already looked at the prices beforehand. Their chart says $ 25 for acrylics set
Nail tech: Gonna be $ 35!
Me: I thought it was $ 25?
Nail tech: No. I give you better kind of nail. Stay on longer.
Me: No thank you. I just want an acrylic set. Nothing fancier.
*nail tech gives me a dirty look. She then takes out a huge hooked shaped nail file and begins to dig underneath my real nails. Which like I said before are super short and BTW. SHE WAS GETTING REALLY ROUGH BY THIS TIME. I have never gone to any other place where they had to do that.
Me: *Ouch! I told her and I pulled my hand back.
Nail tech: YOUR FINGER NAIL SO DIRTY!
Me: Um… yes but that hurt. **(who says these kinds of things?!)
Nail tech: *doesn’t apologize and then asked me AGAIN (and now in an extremely irritable tone) So what you don’t understand, why don’t you want long nail for?!
THAT IS IT! I GOT OUT OF MY CHAIR AND WALKED RIGHT OUT!
My sister had started to get her feet done and this point, and my boyfriend who was waiting for us in the chairs by the entrance, stood up and followed me.
I stormed off outside to smoke a cigarette. Telling my boyfriend everything that happened, another nail tech (short hair) came out and asked what happened. I told her briefly that my nail tech didn’t understand what I was trying to tell her, I told her what I wanted and she refuses to do so, and she hurt me and (SIMULTANEOUSLY MY NAIL TECH LADY CAME OUTSIDE TO LISTEN TO THE CONVERSATION AT THIS POINT) and I pointed to her and said
«You were extremely rude and I do not get an apology or anything?!»
*SHE THEN LEANED ON THE FRONT DOOR, LOOKED AT ME UP AND DOWN AND SHRUGGED HER SHOULDERS.
REALLY B@TCH!!! WTF?!
She then walked back inside. The other nail tech that was outside with us (I’m guessing is the boss) SMILED at me and said sorry. She then asked me if she could take a look at my nails. This lady did not even know what was even going on and did not even showed empathy. All she wanted was my money. Why the F*** would I want to go back in there to you guys?!
My sister texted me and asked what happened while she was getting her pedicure. Apparently, she got the nice nail tech lady. My sister got the name my nail tech and said that her name is Millie (Not sure if I’m spelling that right)
I have NEVER been to a nail salon with such bad customer service. I can’t believe what just happened. I honestly hope that the people who do go here on the regular, never get treated or experience what I had to go through. And everyone who has never been here, DO NOT GO HERE AT ALL. GIVE YOUR BUSINESS SOMEWHERE ELSE. DISGUSTING PERSONALITY OF A HUMAN BEING.

Update — walked in today and was told no one was available and that it would be a 20 min wait for a pedicure. I put my name on the list, walked around for 10 minutes and went back to find another customer being seated for a pedicure. I waited another 15 minutes and the woman who gave me the original 20 minute estimate then came over to seat another customer who apparently had a manicure appointment. I asked how long now? They couldn’t tell me. Really? You do manis and pedis all day and have no ability to guess this? Also, what’s the point of the list of not sort of a queue or immediate appointment listing for walk ins? Bottom line — don’t come here unless you have all the time in the world to wait and unless you are willing to get skipped over. Not worth it.

I walked in and signed the sheet at 11:15am. It is now 12:30pm and I still haven’t been seen. I am thoroughly disgusted with the stereotypical gossip and banter in the native language of the techs as well as turned off by how they operate. I find it unprofessional and extremely rude. I have not been greeted nor spoken to, to be reassured of service or just given basic customer service. I have a Halloween mishap and that is THE ONLY REASON I am here. This two-​bit shabby hut of anti-​aloha will never receive my business again. It’s time us consumers start standing up for how we spend our hard earned money. This is a service oriented business that should cater to the needs of customers with kindness and timeliness. I would give less stars if at all possible. Mediocre as well as badly priced for the crappy service.

I walked-​in with my friend to get a manicure and they took us right away. They weren’t as busy as I thought they would be on a Saturday, but I wasn’t complaining.
However, I should have looked at the reviews before going! FYI, they have three pages on Unilocal so read all of them.
Anyways, I had a guy doing my nails. He didn’t introduce himself so I couldn’t get his name. He did a great job with giving me the shape I wanted with my nails and he took his time doing it. But, that’s probably the only thing I liked out of this $ 55 manicure!
I asked for a mint nail polish. but how does a nail salon NOT have that color! It’s so common and you see that color everywhere! He recommended this greenish nail color far beyond of what I wanted and he kind of just chose it for me. After he painted my pinky, he said oh that’s just the first layer. And of course, by the second later it was NOT what I wanted. I also wanted a design where you literally just make lines. And he had to ask his coworkers how to do. Another guy ended up doing it, and it looks so FUGLY! Like how do you not know how to make straight lines as a nail technician?! I even gave him a picture as reference but he couldn’t get it right. Back to the green color, I hated it so much I went Long’s to get a black nail polish and painted once I got home. Yes, I know I should have told him to redo it, so partially it is my fault for not speaking up. But it’s just appalling to hear that they don’t have that nice Tiffany
blue color! Oh one last thing, he didn’t clean my nails. The edges be looking janky and all dried up. Now I know.

This was my second time here. I came into to get my nails done yesterday. The place is very clean and spacious, the lady who did my nails was very fast and nice and did my nails like how I wanted them, French gel with a lil sparkle. I appreciate the staff for doing other people’s manicure and pedicure. That takes skill.:))

Don’t give them your money. I walked in just to remove my acrylic gel nails. All the workers looked at me when I walked in like they were surprised to have a customer. No greeting, the lady just said, «what you need?» Even though there was only two people in there, they made me sign a sheet… FOR NOTHING. I waited for 2 seconds. Weird. When the worker removed my nails he peeled them off but did even cut my natural nails straight or buff them to look clean. I didn’t want a manicure but the least he could have done was clean it up.

My daughter went here last week Friday, ⁴⁄₁₀ to get her nails done for the prom. She had a French manicure done. When she got home she showed me her nails and the underneath was not even sanded down and cleaned. I had to call them back to complain then they said to come back and they will fix it. My daughter said they were in a rush to get her out cause there was others waiting to get their nails done as well. They didn’t even apologize for the inconvenience nor did they give her some kind of discount. Horrible, horrible service. No more going to this place.

At Nail Tek Lynn did my nails and I was not impressed. I can’t speak for the others. Lynn smudged my nail polish on my toes as she went to put my skippers on. I brought it to her attention and she seemed a bit annoyed. Instead of taking it off she went and put more nail polish on the smudge. It bubbled and had to bring to get attention. She did not massage me, nor take her time. I think this will be my last time here. Have not been able to find a good place in Mililani. I guest it’s worth driving to Miracle nails on king street. They take there time and are very thorough.

I have brought MANY girls here over the past several years and, without exception, their nails always turn out perfectly. Once in a very great while (perhaps every 2-​years or so) they will have a new girl that is rude or does a mediocre job, but the past 2-​years has been great.
I’m a guy and I get pedis here frequently. I always go to John for both the girls’ nails and my pedi as he is friendly, talkative and extremely good; I’d put him up against any other nail technician anywhere.
I rarely write reviews but when I see the mean-​spirited reviews that are sometimes written it smacks of a competitor posting bad information to cost this shop business.
Overall I give them 5-​stars and stand by them 150%.

I came here for pedicure. Woman name Tracy who did my pedi… had such a bad bad customer service with lack of attitude!
She even walk away from doing pedicure.
She was talking bad front of customer.
Such a bad experience nail tek in kipapa!
I will never go back there!!!
Other employee talk to her stop it. and told me she had a bad day!!!
Why do i care if she had a bad day? I’m there to have a good service and my pedi done!!! I just couldn’t believe her (Tracy)behavior! It was pretty bad. she is making all the nail tek image so bad! She shouldn’t be here if she can do professional service!

Had my nails done by pretty much most salons on the island. I have a severe aversion to hours at a nail salon so I came to nail tek on referral from an experienced friend. John did my nails and my toes… I did a full set of stilleto nails with gel mani and spa pedi w gel polish.
In and out and my nails are super even, consistent in length and shape as well. He took care but did not waste time. Efficiency is currency in my world and I am so glad I was not tied up for an unreasonable amount of time while John made my nail game fresh !!!

I come here regularly to get mani/​pedis and massages. When I went in today for a pedicure they had a new thing called «jelly feet» and let me tell you it was amazing. I had the green tea flavor. It smelt so good and felt great on my feet and legs. Massage was not rushed. The shop is very clean. John did my nails, and Timmy did my friends nails, was friendly and had excellent customer service. My nail design was perfect and after everything my feet even felt extremely soft, like no other (must have been from the feet jelly!!!) This place is awesome and I will keep coming back.

I recently went to Nail Tek for a pedicure date with some of my friends. It wasn’t crowded for a Saturday afternoon so they were able to accommodate us after a few minutes of walking in. The lady doing my nails didn’t say much to me at all, but she did frequently talk to the nail technicians beside her in another language. She was a little rough with my feet during the pedicure, but when it came time for my massage, it was like she didn’t even put any effort into it. Needless to say, I won’t be returning here.

Pedicure & eyebrow touch up.
First time customer here, no wait when I arrived but now that I am seated there are a few customers waiting. She offered deluxe or regular pedicure, I’ve always thought no sense to pay extra for deluxe it doesn’t seem too much of a difference but that’s just my opinion.
I was pleased with my regular pedicure and enjoy when they take there time massaging like today.
I then had a eyebrow touchup. They take you to a separate room for privacy and you lie down versus other nail salons I’ve been to where they sit you in a chair right near everyone for front row seating and they are getting services done as well and watching you.
I enjoyed my first visit and I’m hoping the next time will be the same. Try them out.