Lux Nails

I have been to this place several times and today will be my last visit. Toe nails cut in a way to guarantee future ingrowns, rush/​rough job with buffing block resulted in the slitting and bleeding of a toe (which took considerable effort to staunch), doing a super shoddy manicure and constant babble about upgrading services etc. Obvious minimal effort so they can promote higher priced services. All this and they were not rushed as an excuse – although I feel I am entitled to a nice job under any circumstances. Now I am looking forward to infections and redoing the job myself. Embarassed that I tipped these people. Never again. Stay away…

So, I requested the «Lux Pedicure», which allegedly is a massage experience with spa grade products and a meticulous lacquer application.
What I got was a regular pedicure, with an added layer of lotion, tepid water, scalding towels, and a laquer application that required three tries to make it look any better than I could have done by myself at home. The technician didn’t even shape my nails at all until I mentioned it to a second technician.
This place really needs to rethink the name «Lux» until they have a staff that is invested in providing services in a proficient and professional manner.
Next Morning Update: the laquer on all my toes has bubbled, and my heels are so roughed up from the haphazard filing/​buffing that I actually snagged a thread on my socks, and will likely have to lose a pair of socks to this whole fiasco.
Lux Nails is terrible.

Terrible experience here. I made an appointment for 10:00 and didn’t get seen until 10:30. I needed to have my old acrylic taken off before I got a new set. The girl who was working with me proceeded to try and pry the acrylic off with a fake nail. I asked her to please soak it off. I had to move work stations twice. Finally, I see the girl i was working with originally start working on a pedicure. This guy comes over and sits down who doesn’t say one word to me and begins filing my nails down. Still saying nothing. He pulls out a cuticle nipper from a drawer which really disgusts me because obviously it wasn’t sanitized. I decided that I wasn’t comfortable continuing. I will never go back here.

Would highly recommend! Always friendly, never a long wait, and I always come out with my nails looking great.

Kim takes great care of me… Very friendly, gentle, and takes care. I suggest that you make an appointment — that way, you won’t have to wait — it can be a very busy place.

This is quite easily the worst salon I’ve ever been to. I shouldn’t have left my regular salon but I was on that side of town picking up prescription glasses at target. I decided to pop in and get a quick pedicure after reading the good reviews. When I put my foot in the pedicure chair I stepped on something sticky and when I pointed it out the girl working there mumbled something in a different language and the employees started laughing. She never cleaned the chair just put water in it telling me repeatedly put your foot in put your foot in. This should have been the final straw but im so non confrontational and stayed anyways. I don’t know what was left in the water but immediately after I left I developed an itchy rash that has become full blown contact dermatitis on both feet spreading up to my thighs. I will NEVER return.

I absolutely love this place. They always fit me in, even if I call for a day-​of appointment. My gel manicures from here last 2−3+ weeks. They have a ton of colors to choose from for both regular polish and shellac. The interior is clean and updated. I’ve never left this place disappointed!

Awesome service. Make an appt for easier wait time. Lots of chairs for nail service and several massage chairs for pedicure service. Always clean and accommodating.

Terrible experience. I asked for a mani/​pedi. The girl at the front desk walked away with no response and returned still with no response. I then asked how long it would take… This isn’t my first ride on the rodeo so when she responded with «20 minutes «I clearly didn’t believe her. But it was still ok. 20 minutes later the girl at the front desk approached me and asked me to head to my pedi chair. I sat at the pedi chair yet another 20 minutes with no communication from anyone when I would be serviced. I just had to walk out.
I understand busy times are busy times but communication is key for a successful business. Going elsewhere next time.

I can’t believe I just paid $ 28 + tip for a 20 minutes pedicure. Start to finish, twenty minutes. Regular nail polish, not gel. My usual place is 40 – 45 minutes for a regular pedi. I am very ticklish and she was, like, raking her nails vertically down my foot during my «massage» even though I was twitching and said several times I was ticklish. Not relaxing at all, and I left more stressed than when I got there :/
I got my acrylic nails done here before and was very happy with them, but I’ll not be returning for a pedicure.

Wonderful salon. Truly. I’m giving it 4 stars bc the price changes every time I go there. But other than that tgey are great

It is what it is. It’s a nail place, nothing special. First the pros: I’ve always gotten taken care of immediately as a walk-​in, they have a good color selection of polishes, and the pedicure seems to really last. Now the cons: it doesn’t feel nearly as luxurious and spa-​like as other places I’ve been to, the nail technicians spend most of their time talking amongst each other, and at $ 28 for a basic pedicure, it seems more pricey than other places I’ve been to. Also, it should be noted that they don’t accept American Express and only accept tips as cash.

Gal did a good job on my nails, nice experience… however I was never given a price list or given the option to choose a style of pedicure I wanted… turns out it was $ 28! Just for a pedicure! Crazy over priced.

Great. Relaxing pedi. Clean I think. Seems like it. Environment could use better ventilation. Chair clickers for massage could use updating. I usually go here. Just whomever has the job of greeting you, the first person u see before picking out your color-​/​/​realize this is important. If u seem tired, distracted, bored or depressed, it is not a good welcoming for customer.
Everyone else was great. Rico was the person that did pedi. Very pleasant, humorous and focused. Good job.

Had to wait a few minutes for a pedicure today, a Friday early afternoon in July. Busy, excellent service when finally taken back to a pedicure chair.
So here’s where it grinds my gears:
I feel rushed today more than normal and that’s why I’m writing this review. I understand it’s super busy, but I wouldn’t rush the pedicure service. I’m already finished and the lady next to me, who got here before me, is still receiving her pedicure. The guy doing my pedicure went onto the next client while I’m still in the chair! And still the lady sitting next to me is getting her calves massaged. She hasn’t even received the towel treatment before applying the polished. This is bull crap. I timed this service today too; 27 minutes from start to finish. Starting meaning my feet touching water til finished with polish. Unbelievable! I’ve honestly been here so many times before, even when busy in prime time and I have NEVER had such a short pedicure. I’m sad to say I’m Not coming back.

Went in with my daughter and niece. The ventilation was so poor I had a headache immediately and didn’t feel well. Informed the front desk, I hope they fix it.

Love Lux. I have never made an appointment and every time I have popped in, I am whisked away to be taken care of in minutes. The pedicures here are really great, so relaxing with amazing leg massage, warm towels and salt scrubs. Everyone here does a really nice, thorough and clean job, no matter what the service you are getting. And this is a very, very clean place. If you are looking for a new nail place you must check them out.

I’m not a girly-​girl by any means… I think the last time I got my hair cut was 6 months ago, and I only wear makeup when I feel like it. However, a good pedicure is a must, and I’ve found it at Lux Nails. Even though it’s a bit out of the way for me, I won’t go anywhere else!
I’ve had both the standard and spa pedicures, and even when I’ve come 30 minutes before closing, they never rush or make me feel unwelcome. Be warned, though: once you try the spa pedicure, which comes in several «flavors,» you won’t be able to go back to getting the basic version.

How do you find a good place to go when 4 teenage girls all want manicures at the same time? Unilocal,of course! Lux’s good reviews didn’t disappoint. Well-​kept facility, very clean. Friendly and accommodating staff. Will definitely come here again!

I had a very enjoyable experience today at LUX nails with a Lux Pedicure ($ 45) for myself and a gel manicure ($ 28) for my female companion. The LUX pedicure had the usual foot cleaning, nail shaping, and callus scrubbing of a normal manicure as well as sugar scrub, moisturizing masque, and paraffin wax. After the scrub and masque your feet are encased with bags of liquid paraffin that are kept warm with steaming hot towels.
The hot paraffin is really enjoyable if you have any kind of foot arthritis or stiffness. After the paraffin cools, it is peeled off and your feet are massaged with a rich musk scented lotion.
Lux nails is very clean. The employees use latex gloves and fresh/​disposable instruments for every service. They have wide range of OPI and CND colors for gel manicures. Highly recommended for the LUX pedicure.