I am appalled by what I saw there today. A little boy was getting his hair cut. He was apparently sensitive around his ears and the hair dresser just kept pushing his head to the side to try to cut it. He kept saying no and his mom was no help either. He must have been about 4 or 5. She had no patience with him and finally said I am done this is not happening. At this point the little boy was sobbing. My son was next and he is very sensitive around his ears. She looked at him and said next and he sat there and shook his head. I told her Because of her lack of patience for the boy and disregard to his sensitivity of his ears you are not touching my son. I said I will wait for one of the other 2, but you WILLNOT touch my son. I then turned to the mother and told her the hair dresser did not handle her son very well and that I understood what she was going through. They are really rough cutting my sons hair. This was the last straw. I will NEVER set foot back into this establishment!
Gazzalo L.
Tu valoración: 2 Middletown, CT
What a bad haircut. Coming from Europe, where I would expect an especially good treatment, by someone with a lot of experience and even talent given this price range, I was really disappointed. I understand that the prices are not comparable, but the quality of the service was plain miserable. The hairstylists seem to not have any experience at all, with trembling random movements and a strong fascination for doing the entire haircut with the hair clipper.
Rebecca B.
Tu valoración: 5 Rochester, MA
Nikki the stylist was great. Was able to do exactly what I wanted and had a personable personality. Great experience. Would recommend to others.
Tony G.
Tu valoración: 5 Stamford, CT
Got a wonderful and revitalising Tea Tree shampoo, and a great haircut today from Vanessa. I highly recommend her!
Maria F.
Tu valoración: 5 Middletown, CT
All the stylist in this location are very personable talented and very willing to accommodate special request. Call ahead to avoid a long wait or check in on their website. Dunkin’ Donuts is right next-door for a quick cup of coffee or a snack to pass the time.
Nicole V.
Tu valoración: 2 Middletown, CT
Well first off I went to this girl a month ago and asked for caramel Highlights in my dark brown hair and the girl gave me light bleach blonde. She has orange hair and wears glasses. I went back yesterday after stripping and blonding my hair so it could be completely caramel blonde. I went in earlier in the week to make sure they could do it and they said yes. So I went in yesterday and ended up getting the same girl who did my highlights but I didn’t wanna be rude. So I showed her a picture of the caramel orange y blonde and the cut I wanted I told her I needed my hair longer for work but I liked the style she said okay. She colored me hair and while I was sitting there I saw my color was getting dark fastt with no caramel what’s so ever. She rinsed me out and I told her it looked dark not blonde and she said when I blow it out it’ll be fine. So she cut my hair and chopped it off my hair is way shorter then I originally said. I can’t even put it up now it’s that short. She blew dried a little of my hair and I said it’s no where near the picture and the girl proceeded to tell me that she wouldn’t have been able to get it that color and it’s a «whole other process» I was like are you fucking kidding? Why wouldn’t you tell me that in the first place I would’ve left it liht blonde. So now my hair is super short and ash light brown. I paid all that money for hair I didn’t even ask for one bit. Please don’t go there they don’t listen and don’t care. I only go because I can’t afford a good salon but now I’m going to because they’ve screwed up my hair more then once and don’t even say anything about it. Terrible experience.
Becca V.
Tu valoración: 4 Middletown, CT
Usually have excellent service here, but there is one salon manager to look out for. I asked for a regular wash before my cut and she charged me for the«tea tree experience» which involves a more in depth shampoo. Needless to say I was pissed when my bill total came out to be the cost of something you would get at a high end salon, that I did not ask for. I usually have a different stylist who is very fun and trendy who does an excellent job. I just got a rotten apple that one time. She was also very snotty when I asked her about the pricing, so be prepared. I wish I could remember her name.
Derek W.
Tu valoración: 4 Middletown, CT
I’ve had better luck with quality of cuts here than at other Supercuts locations. The inside is clean and the staff are friendly. Amber does a really great job every time. It’s located right next to Dunky’s, so if the line is to line you can grab a coffee then do some browsing at Old Glory.