Dairy Queen

I had a pretty mediocre experience here a couple of months ago. I ordered a blizzard with a BOGO and both of them were good but my husband ordered a strawberry shake and it looked like he ended up with a smoothie instead. Well, I figured I’d give the place another chance, as everyone has a bad day from time to time, so we went back this past President’s Day weekend. Well, the second experience was even worse than the first and of course, my husband refused to order anything. I ordered my two blizzards of the same flavor but when I got them home both of them were different. Also, this place seems to be a bit stingy on the mix-​ins for some reason. Needless to say, I won’t be back.

I get all our cakes from here! They are so so nice and can do just about anything on the ice cream cakes! Always fresh and delicious!

extremely rude help and arrogant management!

This place gets a big fat zero — can you give minus ratings, because that is what they deserve. We stopped by dairy queen after baseball practice and went it, gave our order and then was asked if it was for here or to go. We said it was for here. The kid got the order, he was kind enough. A hot dog, chips, soda and the other two people got a cone and a small sundae. We were sitting for about 30 seconds and the other guy walks over and turns the closed sign around on the door. We said they must be closing at 8. The next thing you know, he comes over and tells us we have to leave after being there for a total of 5 minutes. He stood up for us as we were in mid bite and shooed us up. He then said to my son that he would take that and took his tray with some of the hot dog left and threw it away. I was pissed to say the least and told him that you don’t operate a business that way and that if they were not able to accommodate someone to dine in, then they should have said that at the time of the order. He then proceeded to argue with me and told me that I should have asked when I placed my order! I told him it was his responsibility and that you don’t kick people out in the middle of eating their food. He told me it was my responsibility to look at the store hours before entering the store and that I should have known better. I told him he needed a course in customer service. Needless to say, they will NEVER get our business again and I will post this on face book for all my friends as well as all my groups. They won’t have to worry about serving anyone at closing time again.

You’d think on a hot evening, forecast for days, this establishment would manage to have more than two half-​hearted workers. But in this case, you’d be wrong! When we arrived, there were 21 people in line ahead of us. It took not quite 21 minutes to get our ice cream, which is really amazingly slow when you consider that there were a couple of large groups (1 payment for several people) and many ordered ice cream cones. But with two indifferent, unfriendly and slow teenagers working the windows, this is how long it took. As an aside, my daughter’s ice cream was far too runny for a cone, and my artic rush had too little flavoring, and was also too runny/​warm.
The DQs in both Lawrence and Danvers are much nicer, faster and better than this place.

Gone are the days when my blizzard would be filled with WHOLE reese’s peanut butter cups. I’d be surprised to learn if the reese’s bits in my blizzard even amount to a whole reese’s. I doubt this is an isolated problem. Damn you Warren Buffett!

TINY store and lot. Typical teenaged workers who obviously don’t care. I just don’t see the appeal.
Blizzard was not up to standards. Definitely would not hold it upside down!
They apparently serve hot dogs now, which I guess is better than nothing, except I don’t eat hot dogs. Let me know when you start serving real food like the rest of your chain…