Tierno’s Automotive

If you rely on your car, do not bring it here for a repair. After I hit a pot hole I brought it to Tierno’s to get repaired. I thought it would take about a week. It took them NINE WEEKS to fix my car! Each week I would call, expecting to be able to pick up my car, but was put off being told I could pick it up the following week. This went on for nine weeks. They blamed the manufacture saying that the parts they ordered hadn’t arrived but when I called the manufacturer myself I was told that the parts had never been ordered. They never received any calls from Tierno’s. Insane. It seems they don’t have the manpower to handle the amount of cars waiting to be fixed. After nine weeks I was finally able to pick up my car. When I arrived, my car and a visible hole in the floor. They forgot to put in a piece. You’d think after nine weeks the car would come back perfectly fixed. They told me to bring it back for a day for the piece to get installed. When I called to schedule an appointment they kept putting me off. Awful experience.