Sam’s Club

I absolutely hate this wholesale club. I was tricked into joining thinking it was going to open a new shopping experience, it’s sadly been the opposite. Some of the worst customer service I have seen period. Entering this store is like experiencing a third world country in crisis: long lines, hardly anyone speaking in English, and every person to fend for themselves. I can’t recall one time that I’ve been here that I’ve had an enjoyable experience. It’s a joke compared to other wholesale clubs and it feels as crazy as Walmart during Black Friday. You can surely do much better and with only 1 club in Miami Dade it’s basically a waste. Poorly trained staff and supervisors that can’t resolve simple issues is a slap in the face. Redeeming features: the gas station. Save your money and take your business somewhere else. I’m just sorry that I actually paid to expose myself to this kind of place.

Doing a lot of shopping here lately, like the convenience that I can order online and can pick-​up at any designated time. Also was recently advised by an employee that they are now accepting American Express. I applied for line of credit and I was approved. Sam’s offers numerous variety of groceries, produce, home entertainment. I always find good clearance items. Don’t mind paying the extra $ 50 for early access to the store.

as a new house renter, we decided to try out one of these «membership» stores. Truth be told, Ive always been a Costco girl but hey, sam’s is closer. The food seems ok, some of the veggies were reaching the experation date so check them before grabbing them and the prices are not that different than other supermarkets. The gas price was only 1 cent cheaper than what I had payed for that morning.
I did like the pizza, but after doing a lap, went to get a full one to take home and they told me they close 30 minutes before they close and they close 30 min before the store closes. Got that? yeah I was pissed.
Will just go get some specific things, probably use somebody else card but don’t recommend it for a weekly trip. You will spend double what you budget it for things you didn’t need in the first place.

Worst customer service in the tire department. Been here for almost 2 hours just for a simple flat and was told 1hr because there is two cars ahead of me. Now it’s been 3 cars ahead of me and the guy is still stuck with that one car putting 4 tires seriously it don’t take 2hr to change 4 tires. Never getting my car serviced here again. Very inexperienced

Tried to pay with cash and was told they do not have cash for the change. I must use a card

Your typical warehouse/​bulk buying store models gets 1 star due to the horrendous customer service. The lines at the front counter for customer service are randomly labeled for different needs (returns, membership), yet the staff behind the counter pull people forward from each line in no particular order. Once you get to the front (i waited 27 min!), your given a hostile attitude. Just like most of Miami, Spanish is the preferred language.
Lines at the checkout counter are longer than normal stores and the (what appears to be) retirees working the behind then counters seem unable to grasp that the customers may have somewhere else to go today.
For what little money you save by buying in bulk, you spend more in your wasted time here. Time vs. savings equation shows its cheaper for me to send employees to a full price supermarket or hardware store and pay more but have them back at the office in ½ the time than shop here!

This review just concerns the optical department. I would have left a 1 star, but the eye doctor covering for the regular Optometrist saved them. The regular staff was missing when I went in, when they finally showed, they were surly and seemed put out when I asked for service. I was visiting from Los Angeles and needed contacts. I had my prescription with me, but they were going to have to order them. I asked for a different type which they wanted a new prescription for. I asked them to check with the doctor for a sample to tide me over and was told he was busy, he wouldn’t have them and really didn’t want to put themselves out to ask. I requested that I could ask myself, I had driven 35 minutes to get there, and was finally given permission if I could wait until he was done with a patient. I got up, walked over and he was sitting at his desk filling paperwork. I asked him for a sample, which I would have paid for and he readily agreed to. Nicest guy in the world… can’t say the same for the regular girls.

I cannot describe how ridiculous my experience was today at SAMs Club. I spent an hour today at customer service just to get a membership from this place. Apparently a manager override is needed and on Mondays all the managers go into a meeting. Not 1 manager on the floor to give me an override. The most wasted hour of my life. I’ve never even heard of a store running without managers. They were pages about 5x and not 1 responded. Finally after I was about to blow a fuse a front end supervisor came by. I never experienced this type of customer service once at BJs. It was horrible. The only reason why I went through with signing up is because of location and convenience. This is the ONLY reason.

I like Sam’s Club it’s really big but too expensive I go to the one in Doral and it’s way bigger than Costco

They hAve everything you need under one roof awesome !!
Also have yummy organic items at great price, and house appliances that I love !

Okay I am a big fan of Sam’s club but this one is the least favorite out of all Sam’s clubs I’ve been to. First of all, the parking is horrible. I always park at then end of the parking lot because people don’t care. The lines are ALWAYS long. The cashiers are somewhat nice unless you get a mean old lady. I mean I’m not trying to talk bad about them but gish, you do work in customer service right? Don’t like it? get a new job! My last experience this cashier was telling me I need to renew. Okay well it’s not until another month that my membership expires. So she insist that I need to renew now. Not until I got loud is when she clearly understood that I wasn’t going to do it then. I’m sorry, I’ll do it when it is convenient to me! Yes, she let me go there.
They could use more products. It is the smallest Sam’s I’ve been to. I also been there and they have ran out of carne which was odd.
Besides a lot of the negatives, I like the quality that Sam’s offer in their meat section. So I do pass Costco just to go to Sam’s. With me just being annoyed at Sam’s, I think I might try Costco one day. I have small family but I seperate and freeze the rest. You save more doing that. We’ll see if I actually do renew my membership…

…not as ubiquitous as Costco or BJ’s — but the savings are just as real.
Sam’s Club offers comparable items to the other Big Box stores that are just as good in terms of quality and savings. The downside is you are buying in bulk… so think foodsaver or freezer.
A quick rundown of the biggest savings in the store include, the frozen food items, the meat department, and the fruits and vegetables. The wine and beer comes next, and right behind is the cleaning supplies. The rest of the stuff is hit or miss depending on the specials that week.
A little bonus is the pharmacy. Using the parent company’s power of volume pricing, the majority of the medicines are sold at a significant discount. I recommend checking them out. They accept most insurance plans and they offer automatic refills.
Here’s a little secret… The gas at Sam’s is often ten to twelve cents less expensive than the other gas stations in the area. Talk about saving some serious money.
Memberships are mandatory, and cost just as much as the others…

I’ve been a member of Sams Club for years. I prefer the aesthetics of it over Costco and BJs. Costco is outdated and BJs is always cramped and poorly laid out. Sams is spacious with tons of variety and good prices.
They carry organic spring mox and spinach $ 4.47/lb. Plenty of milk choices including the newly added Coconut Milk! Lines are usually long but thats how it is at any club. Some Sams brand items can be purchased by the case. Ask at the front podium if youre not sure.
Gasoline is priced cheaper than the gas stations but the pumps are almost always out paper so dont count on getting a receipt. Plus most customers dont know how to properly wait in line at the pumps (one way only. No reversing into a pump or entering from the other side!)

Sam’s Club is Walmart’s way of saying, «We aren’t afraid of you Costco and BJ’s! Bring it!»
And Sam’s Club definitely exceeded my expectations but fell short in other ways.
Huge plusses:
Membership is cheaper. Costco charges $ 55 for card. Sam’s Club charges $ 45 for two cardholders.
Sam’s Club is easier to navigate, since there tends to be less people shopping. It is definitely less crowded.
A no-​no:
The inventory selection is smaller than Costco’s. Costco’s has way more stuff than Sam’s Club.
Overall, for the money you pay here for membership, it is definitely worth it if you are feeding a family. If you want selection, choose Costco’s, but Sam’s Club is still good.
They also offer free samples and have a food court, similar to what Costco does.

Very, very slow. The registers, the snack bar, the service desk… everything.
I purchased the Living Social deal for the membership. We were second in line at the service desk and waited there for exactly 32 minutes! Seriously? We should have bailed at that point, but we persevered. While processing our membership, we were subjected to an employee at the service desk yelling and complaining about her job. In Spanish of course.
Once we finally had our cards in hand, we proceed to check out the place. Basic warehouse store where you can buy your gazillion rolls of toilet paper and giant tubs of mayo. Not everything is properly priced, so you have to go in search of pricing. Oh, and people open packages, eat stuff, and leave it there.
Checking out entailed another ½ hour in line. Then we have a brilliant idea. Why not have a snack. Bad idea. Again, 4^th in line… 20 minutes. One bite into the .99 churro almost cost me a ton in dental work. Churros are not supposed to be hard as bricks.
They do have good prices on a lot of items, so we will occasionally return with this year. But we won’t be renewing. We prefer Costco.

This Sam’s Club is the absolute worst SC I’ve ever visited! If you’re considering a membership I would seriously consider the nearby Costco or BJs. SC’s membership might be slightly cheaper, but it’s cheaper for a reason.
I am familiar with Sam’s Club and Costco warehouses because my family has had long time memberships in other states. While I am aware that Miami is notorious for poor customer service I was shocked by my recent trip to Sam’s Club. My interaction with every single employee I encountered was terrible.
I understand that Sam’s Club was particularly busy this day due to the Open House. It was difficult to maneuver a heavy shopping cart around other shoppers, but it was not a big deal. When I finally finished shopping, I stood in my «first» line and there were approximately ten people ahead of me. When it was my turn, I placed my twenty or so items some of which were pretty heavy on the checkout belt. I ended up having to move all my items into my cart and then to a «second» line/​different register because I needed to go to membership for a temporary card for the Open House. With my card in hand, I gave it to the «second» cashier and she didn’t know how to use a temporary card. She then forced me to move all my items to a «third» line/​new cashier.
I wanted to abandon all my items and leave the warehouse empty handed.
Customer service at this SC was awful. The cashiers and people at Membership are all complacent, unfriendly ladies in their late 50s, who don’t give a ****. They’ve had six kids each and can’t manage a smile, a thank you or a «How are you today?»
I’ve already visited the other two Costco stores in the area and have not had any problems with them. Costco’s selection of household goods and foods are better. There’s more variety and items are actually labeled with the correct prices. Plus, I really like the coupons Costco mails out to you regularly.
Sam’s club cheese and seafood section have incorrect price tags. Plus their seafood selection is really sad.
Avoid this Sam’s Club and head to the other warehouses.

Stopped by Sam’s Club this past Sunday to grab one thing. A griddle for the BBQ. My dad, my brother, and I have long wanted to make burgers on a griddle, but we’d like to cook them outside on the new BBQ set this coming weekend. So me and my brother quickly spotted the griddle and headed over to the line. They were extremely long. We decided to get some food at their cafeteria, and wait to see if the lines died down. Guess what? LONG line at the cafeteria too! They only had two people working, and the lunch area looked like Dadeland Mall during Christmastime.
After waiting a good 10 – 15 minutes in line, we ordered two hot dog combos. At $ 1.50 for a hot dog and soda, it sounded pretty good. Unfortunately, the hot dog looked warped and tasted not-​so-​fresh. Their sauerkraut was pre-​packaged (again, not fresh), and there was only ketchup and mustard. No relish, onions, or anything else interesting to put on your hot dog. At a $ 1.50, I guess you get what you pay for. So as a lunch spot: one star.
We then paid for the griddle after waiting another 10 minutes to buy one item. The cashier was very nice. I was also looking for some Blu-​rays and their section is extremely limited. I know my family shops here all the time, so I guess it is more of a place to come and buy a bunch of things while spending an hour wandering around, and then you don’t feel so bad about all the long lines. You… grow to understand them I guess. Prices are low, and some of the stuff they sell in bulk is so worth it (White Castle Burgers). Membership is only about $ 30 a year, so you get your money’s worth.

Sam’s Club, you are the holy grail for growing boys. The bf loves quesadillas, burgers and chicken nuggets, and you provide them in spades … and at a significant discount. So thanks for that. :)
SC is definitely best for families, business owners, and non-​vegetarians. That being said, I still dig Sam’s, even for a pescetarian like myself. Avocados, $ 3.99 for 5 — can’t beat that with a stick, plus frozen fish, fruit and lots of other goodies.
Ok, so maybe I don’t need 25 pounds of shredded cheese, but if you do — this is the place. Lots of cool household items, books and toiletry stuff, too. You never know what you might run across.
One of the best features is the café — super cheap milkshakes, pizza, hot dogs and more. Greasy, but delicious.
Keep in mind, they don’t give you plastic bags or containers (which I appreciate since it’s environmentally friendly! :), so everything just needs to be packed into your car as is.

you don’t have to be 1 of 8 children to appreciate buying in bulk.
thankfully my mother has a membership so i come here often to get some necessary items. those items consist of: stacy’s pita chips, gyozas, & fiber plus bars. prices are spectacular, especially for the quantity you get.

I really think being a member here for years has been worth it. Its well organized, of course HUGE as all of them are. Their selection of goods is almost overwhelming, they truly have any and everything you need.
Many items are worth buying in bulk, I get chicken breast for literally HALF off what it would be at Publix or Winn-​Dixie, they also now have an awesome selection of fresh seafood too.
They also offer tire service, which has been very good, gasoline for members at great prices and an optometrist who is getting his own good review because he is excellent!
If you are hungry you can get hot dogs, pizza and a couple of other things at ridiculously low prices.
Parking terrible on the weekend & evenings, but hey, its Miami after all.