Quick Livery

My experience is the same as the other writers here, but I will write it anyway to reinforce them… the first time I tried to redeem it, they said they needed a five day reservation period, and could not accept it. The second time I tried, they flat out refused to honor it. Do not use this company, it is a scam.

Apparently this place does not honor living social coupons. Instead of telling you so, they give you the run around and hang up on you several times. I eventually had to ask living social for my money back because it was getting ridiculous trying to book a car to the airport from a CAR SERVICE! I went with one of the park ur car and get a shuttle places, we’ll see how that goes. BTW, living social did refund my $ in two days so at least that easy to do :).

Don’t even bother calling the vendor.
If you have a Miami Herald DealSaver coupon, call Alex Fuentes at (305) 376‑4719 at the Herald for a no-​questions-​asked refund.

I TOO am in line for the «NO STARS» for this company. I also purchased the groupon… BUT in addition to the groupon I was going to need a RETURN using a 6 passenger vehicle at FULL price, so I figured I would simply use the same company EVEN THOUGH their prices were higher than all the other local companies. But hey it’s vacation, less hassle RIGHT? WRONG! I called to make a reservation for my groupon and was told to go to the website and make a reservation. Once reservation was made I would be able to call back and get walked through the groupon deal. hhmmmmmm WHY do I have to go back and forth?
So when I received the email I called and they said ALL groupons were cancelled and talk to groupon about getting my money back. THANK GOODNESS my trip isn’t til later in the year and I didn’t have to deal with the same hassles that EVERYONE else had. HOW sad and pathetic this place is!
In addition to the hassles they are NOT friendly and they RUSH you off the phone AS WELL as not answer. You can TELL the phones are routed to a cell phone.

NO STARS!!! NOT LEGIT!
There is really no need for me to even elaborate too much on my experience. All you need to do is read the other reviews here and you pretty much have it! This company is NOT LEGIT!!!
To make a long story short: Purchased 2 Groupons for transports from FLL to Port of Miami (round trip). Arrived at FLL from SFO and no driver was waiting. This was after I called and text 4 times the week prior to my travel to confirm the pick up. I finally reached someone on the phone while I was standing outside at the airport and was told they would have a driver call me. He called to inform me he was driving an SUV and that I would need to pay $ 75 in addition to my groupon! As one of the Unilocalers below stated, I did not request an SUV but a car that was included in the Groupon deal. PUUULLLEASSSE, you know this was an intentional screw over. The driver had already asked for my Groupon numbers the week before, so it was clear that I was claiming the deal and would want the vehicle that was included in the special. I then yelled at the driver that the company is horrible, they are not legit and should be reported to the better business bureau and that I was extremely angry and would be pursuing this to the fullest. I then had to pay $ 82 for a taxi to get to our hotel by the Port one way. It was another $ 70 to get back.
Groupon now wants to give me a Groupon credit and not fully refund my money which is a totally separate issue. I’ll see if they have a Unilocal account because this is the third deal that I have been screwed over on.
Don’t even bother dealing with Quicklivery. It’s a scam.

WORST EVER… NO STARS!!! We scheduled Quick Livery to pick us up after we returned home from our cruise. I was instructed to call mr gordon the day before our pickup to confirm. i could barely hear him over the phone (i was paying 2.99 a minute from my stateroom to make the call). The next day once we docked in miami we called 27 times, and kept getting sent to voicemail. finally he called back an hour and a half after pickup was scheduled and told us he had to find the other driver because he couldnt make it. 45 minutes later the other driver called and told us he was just informed he had to pick us up and he would be ANOTHER HOUR… needless to say we called my inlaws to pick us up all the way from pembroke pines fl (and we live in plantation for the drop off). WHAT A MESS… WORST COMPANY EVER. GROUPON YOU ARE IDIOTS FOR KEEPING THIS COMPANY ADVERTISED!

All of these reviews are entirely believable – this company is awful. I also purchased the $ 29 Groupon and tried to schedule exactly what I was told per the Groupon. I was told to call Groupon and get a refund because they decided not to honor the promotion. He said that I could schedule at full price after I cancel the Groupon. Riiiiight. When I asked him to explain why they are not honoring the deal, he hung up and did not pick up my subsequent phone calls. I will never use them.

Terrible company… never showed up @ the airport & no one answered the phones… took a cab instead after waiting about 15 min. I wasn’t really surprised about the car never showing up after the horrible hassle of booking. I called and was told to use the website by a very «rushed» person… so
I booked on the web-​site & got an email the next day that said to pay using a credit card… no way for groupon users to enter their info… so I called again & was given a different number to call the driver. A lady answered like it was a home/​personal number & asked all the same info that I had already put on their website booking… but kept saying everything backwards… NO lady, I don’t need to be picked up from the airport Friday & then picked up from the airport again. She told me to call & confirm a few hours before & I reminded her that I would be on my flight which should be common sense. I’ll never use quick livery company… watch out cause they’re in other cities too. I read similar horrible reviews for the quick livery in Boston too… how are these people in business still? Do yourself a favor & get your groupon refunded now if you haven’t already.

ZERO STARS. DO NOT TRSUT THIS COMPANY!
I purchased a Groupon for $ 29 for One-​Way Airport Transportion from Quick Livery Car Service in Miami. My experience with this company has been a complete nightmare.
After making multiple phone calls, I was able to book my transportation for 2 people from Miami to the Fort Lauderdale Airport. I was told my driver would be Mr. Gordon and that he would call me on the date of travel when he is on his way.
After going on a cruise out of Miami, this transportation was supposed to be used to take us to the Ft. Lauderdale Airport for our return flight home. I called Mr. Gordon after we disembarked from the cruise, wanting to double check that we would indeed have transportation to the airport as scheduled. I was told that we were given a different driver and received a different phone number to call. This new driver told us he would come pick us up but we had to pay an additional $ 50 plus 20% gratuity on top of what we paid for the Groupon. He told me the extra fees were for fuel and because he drove an SUV (which we did not book). I tried to explain to him that I should not have the pay the extra $ 50 but he was completely clueless. He told me he was the only driver available and he offensively told me to look elsewhere if I wanted something that I could afford. Being that our flight was in a few hours and we had no time to find other transportation, I told him I would pay the extra fees since we just needed to get to the airport and texted him the address of the hotel we were to be picked up at as he requested (apparently he wasn’t given this information before hand by the company)
That’s not all… 30 minutes after the pickup time the driver had not arrived. I called him multiple times with no answer to see where he was. No answer. When I sent him a text message he finally replied back saying he was tied up and couldn’t make it. No phone call or anything!!! I called the main Quick Livery number with no answer there as well. This was a nightmare, we were stuck with no transportation to our flight. We had no choice but to take an extremely expensive taxi cab from downtown Miami to the Fort Lauderdale and almost missed our flight.
I do not want anyone to go through the horrible, stressful experience I had — PLEASE DO NOT DO BUSINESS WITH THIS COMPANY.