Quest Diagnostics

Quick and easy! Was in and out without an appointment in 5 minutes. There is free parking in the back of the building. Quest is located on the 2^nd floor.

Very rude and unhelpful. Why do these people always have to have such attitudes?! Come on! Can’t you be pleasant to your patients?

This Quest lab, while much less busy that the Miami Beach location, is hit or miss. It all depends on how many people decide to walk in without an appointment. Unfortunately, they don’t give priority to people who actually took the time to book an online appointment, it’s first come first serve. Get there early and you have a pretty good chance of being in and out in less than 15 minutes.
A few times I’ve gone and their computers were down, meaning they were unable to pull up any electronic lab orders. In that case, unless you have a printed copy, you are SOL.
On the upside, the staff is friendly, the facility is clean and they have free self parking as well as valet. Plus, when you’re done you can jump right on I-​95 from there.

Easy parking. Close to the freeway. The appointment wasn’t the easiest to make but once i finally got through to a human being she was friendly and helpful.
The location is small but clean.
I have two big complaints: 1) despite the fact that i had an appointment the wait was too long. They were understaffed. The same person that checked people in was the person that dealt with billing, paperwork and insurance. On a Monday there were only two employees for a large volume of people. I had a 10:30am appointment. I arrived at 10:20 and wasn’t checked in until 11am.
The other guy that worked there was doing all the blood work and sending it off.
Not only were they understaffed but they were also really disorganized and not communicating well with one another. So they were very slow and what usually takes about 15 minutes at any other Quest Diagnostics took over an hour at this one.

Go online to book an appt and they will email you a reminder. This location has a gated & secure parking lot with valet should you so choose. Quest is located on the 2^nd floor, there was only 1 employee doing all the work and bless her heart she never stopped for a breath but this slowed down service significantly. I came without an appt and had to wait an extra 30 mins.

Worst automated phone appointment system ever, one staff person with limited English skills doing everything from being the receptionist to the phlebotomist to cleaning the place up, computers not working necessitating my doctor to fax the lab orders to the barely English speaking receptionist/​phlebotomist/​clean-​up woman, a bare bones waiting area, and limited valet only parking in a questionable area. But they do have a cool automobile hanging off the front of the building (true), so they deserve at least one star for that.

My doctor ordered some blood test for me. Oh dear how I dreaded finding a place. I did a google search knowing my Insurance works with Quest Diagnostics. They have so many locations throughout South Florida. Great, there was this location which is convenient for me. I decided to go straight there with no appointment and take a chance.
Huge parking lot that is free and fenced in with remote gates. They even offer valet parking. The building has many medical offices in it. It is large, very clean and it seemed fairly new.
Upon arriving on my first visit score no one was in here, the very nice lady took my information and luckily everything is electronic now so my blood test were in the computer. She took me back to a room, drew my blood and I was out the door, ten minutes maybe. A few days later, doctor ordered more blood test. Again, took the chance no appointment, in and out in less than ten minutes.
Great service in a very sterile environment. They accept appointments on line where you can schedule yourself. I probably will do this in the future as every month I will have test done. Great location, fast, efficient and my doctor electronically got my results the very next day. Yay.
Keep in mind even though you have Insurance they want a credit card to put a hold on it for $ 40, just in case you insurance does not cover all test. They will email you if your insurance does not cover all expenses then they charge your card, with no more than $ 40.
So glad this is here.