PetSmart

Waiting 20 mint in the line for paid only one cashier for 15 people horrible service
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So for some unexplainable reason my dog (who is as much if a fan of taking a bath as a pre-​teen boy: read-​HATES IT:) gets all kinds if wiggly-​excited when she comes to get groomed at this location.
You can tell the people there really love and understand dogs, maybe that is why. Not only do the give good cuts and send the dogs home smelling like… Baked goods. But, when I went to pick my pup up they put get on the floor and let her run over to greet me.
Excellent move. I got a full view of the cut and that. ‘My puppy knows I’m her human and she missed me even though I dropped her of to get clipped and washed moment’ which is almost worth the price of admission in and of itself.
Nice people. Fair prices. Many options. Plenty of add on options. (Nail polish anyone?). They were finished when they said they would be.

Great location although parking can definitely be a hassle during the busy weekend hours. The staff is very friendly and they regularly have adoption and training events for dogs and cats. Certainly more than any other pet shop in the area. The grooming salon was also packed and I hear nothing but great feedback about the service and staff.
Also, the only one to sell Kong beds for my dog which are great!

From the customer service to the Dog Grooming and even Dog Training Petsmart is awesome. Amber was the dog trainer and she is very passionate about what she does and we love taking her classes. Our dog has learned so much from this pet store. Also we get her nails trimmed here and the groomers are very patient and you can tell they know how to work with dogs. Also anything you need the customer service is awesome they are always around to help and have an answer for all your questions.
We have attended 3 of Amber’s dog training classes and all of them have gone great. Amber is the best dog trainer I found in my area and I do not regret taking any of her classes, best of all if your dog does not learn the tricks or the commands you can take the class again for free and Amber is very accommodating when it comes to this and also making up classes if you happen to miss one.

Great job! I have a 9lb shihpoo and a 75lb AB. I had my little one bathed and shaved down for surgery. They squeezed her in so she would be ready for surgery the following day. I had my AB bathed and de-​shedded. He sheds something awful. Two days after his appointment I brushed him out and there was very little hair. I usually brush out handfuls of hair. The staff was also helpful in volunteering suggestions for my AB’s dry skin. The only reason for 4 stars and not 5 is that it cost me around $ 60 just for bath and de-​shed treatment for my AB.

I love Pet Smart! Even though it is SUPER far from my house I still make the drive to have my babies pampered. They are always able to give me an appointment on short notice and the staff is friendly. I know that when I leave my dogs there that I have nothing to worry about because they will be in loving hands.

Nice, clean, open store. The location makes taking your pet in easy, and the aisle are wide enough for people and pets to fit comfortably without knocking stuff over.
A nice associate helped us with taking a crate off of the shelf and making sure our dog would fit in it.

My mom lives around here so I end up at this location a lot.
What I love about this place is that it is HUGE. It has almost everything and anything you need or want for your pet. Not only that but a lot of times they (surprisingly) beat their competitors prices!
They have cats for you to view if you’re interested in adopting and different smaller animals (fish, reptiles, birds, hamsters, etc) that you can buy right away. Not to mention every Saturday they have thing big thing where some adoption agency brings in a bunch of dogs and kids can walk them around and play with them, all while advertising their adoption.
Only cons:
1. The grooming seems to be pretty expensive, even for pinecrest. I’ve found a place right down the street that does it for three times less.
2. They always seem a bit understaffed. It’s not unusual to see a long line at the registers with only one register open. Or a lot of time when you need help on the floor there are only 2 or 3 employees and they’re usually crowded by other customers waiting to be helped.
When you do finally get help the employees are super nice and knowledgable so it’s worth it to talk with them. It’s just getting a hold of them thats the problem.

My favorite pet store. If you go, go on the weekends, they have rescued dogs/​cats for adoption and they have cats from the Cat Network. Clean, as animal-​friendly as you would be with a pet store, friendly staff, and open to animal charities.

This place is Amazing! They Have everything I need for my little Princess! The staff was super Friendly and playful with my over anxiuos dog who is obsessed with licking everyones leg. Everytime I go with my dog it’s like a field trip for us… love this palce

Let’s establish a baseline before you read any further. I don’t want to mislead you with a 4 star review when it relates to pets. I like animals. I like them medium, warm with a pink center as any steakhouse server will inform you.
The 4 stars is for Alex, the manager that ordered 40 batteries for the bark collars for the two dogs taking residence in what was once my backyard. The store was out of stock last week when I went to purchase more batteries. Apparently there are others than myself that buy in bulk. But, Alex took my number, placed a special order and followed up by calling me last night to let me know that he had my order set aside.
Now, if only my neighbors would learn that «Dancing Queen» is not acceptable at any decibel level, then my backyard will be peaceful once again.

This is the largest pet store around me.
It is much bigger then either of the pet supermarkets.
However, the pet supermarket is closer for me, and has coupons, and has what I need so I don’t really come here that often.
It is a superior store though.
It just has everything, including professional groomers.

As far as Petsmart stores go, this is one of the best. They placed it perfectly on the far end of the plaza so it’s safe to have your dog on a lease coming from your car to the store. My dogs love coming here, especially on the weekend when Friends Forever Rescue has lots of dogs for adoption for mine to mingle with. This is the perfect place to come if you’re looking to rescue a new best friend.
The store is clean and well organized. On our most recent trip we were looking for 3 specific items and two of them were out of stock. There was a lot of empty slots in the aisle we were in, seems like they need to do a better job ordering and stocking.
Overall, a nice pet store that has almost everything you’d need and them some.

I have been bringing my dog here ever since I adopted him last April. The grooming people are great. Due to the fact that I adopted a dog they were so helpful in informing me about all these coupons that seriously saved me some big bucks on dog food, toys, bed, etc. Also, they groomed my poor dirty dog for free and he couldn’t have been more happy to start a new and clean life with me. I have never owned a dog in my life so I didn’t know that much however Petco people were really nice in educating me and informing me about important things that I need to pay attention to when it comes to owning a dog. They for sure get an A+ from me :)

so there comes a time in the life of a pet owner in which your pet starts smelling ridiculously funky and you inevitably must give it a bath. My house is a small petting zoo, but the main protagonists are my two dogs. We love them so much that my mother actually refers to my dogs as our brothers… that’s her thing don’t ask me. Let me paint it this way Byron is a Newfie and Bruno is a Bullmastiff… needless to say we stopped trying to give them baths in our bath tub a long long time ago.
Twice a month we take them to the groomers at Petsmart to get them nice and gussied up. They absolutely love it! (and for two dogs that size to enjoy it, says a lot), they actually get excited when they know its time for a grooming sesh. The customer service is stellar! The guys love our dogs almost as much as we do and you can tell by the way they care for them. Today I walked in to pick up the Newfie and before I said anything I heard one of the girls tell the guy in the back to «go get Byron»… I don’t think I’ve ever talked to this girl before in my life, but she apparently knows my family well. While I waited, I observed the groomers work on their corresponding pet (there was a poodle, a Husky, and two labs) and surely it was like walking into a salon and watching the stylists interacting with their costumers… it made me giggle. Byron has a dermatitis problem and the guy took the time to recommend some things that might help him with it. He was genuinely concerned.
Our dogs always come out looking like glam starts, with their shiny coats and hair dos, and they even go as far as to put a bandanna on Bruno, that’s usually themed according to the month. Honestly, if you are looking for good affordable pet groomers, look no further. Yes, I know I was surprised too, because the store is usually such a clusterfu**, but when it comes to grooming these guys have it down to a science.

I brought my puppy here for her first professional grooming session and could not have been any happier. One Saturday afternoon, Lucy’s daddy commented to me that she smelled like a Dorito, and although there are worse things a puppy could smell like, I decided it was time for a bath. I remembered having received an e-​mail from Petsmart about a puppy bathing special for $ 8.99 and though I should take advantage of the super deal.
I called to make an appointment for Sunday morning and the person on the phone was very accommodating and friendly. When Lucy arrived for her bath she was greeted by lots of smiles and seemed pretty comfortable. I was told to pick her up in about two hours.
When I returned, she looked great and the Dorito smell had been replaced by a much more pleasant cucumber-​melon scent. Her nails were trimmed and her ears cleaned. Lucy seemed happy and the staff told me had been wonderful. Best of all, it turned out to be ‘Pug Day” at the salon, so Miss Lucy had her picture taken and went home with a goody bag filled with a chew toy, food samples, doggy treats and a 4×6 picture of herself! Wow, all that for $ 8.99!