Convenient? YES Cost effective? No Customer service? Leaves much to be desired. Although the gentleman(who seems to be the owner) is nice enough, the other people in the shop are not as helpful. One time I needed to ship some paperback books and decided to get an estimate. Not only was the price almost TWICE as much as USPS but the person at the counter appeared to be bothered that they had to stop whatever it was they were doing and tend to my request. I’m forced to walk in here on a regular basis to drop of paperwork for someone who rents a box. One time I forgot to bring an envelope and the gentleman was nice enough to provide one to me but on another occasion when I asked for an envelope, the lady at the counter tried to charge me 0.25 for one envelope! The same ones that are sold three doors down at the dollar store in a box of 100 for $ 1. I mentioned this along with the fact that I was given an envelope before but she didn’t budge. I refused to pay on principle alone so I walked over to the Dollar Tree, bought my box of envelopes and came back to drop off my documents. In all fairness, it is true that they offer other services other than just shipping and mailboxes but if they are going to nickel and dime people for the small things, it makes me wary of using any of their services. There are just too many of these little pack ‘n ship places to go somewhere that I don’t feel valued as a customer.
Diana a.
Tu valoración: 3 Miami, FL
Hmmmm… I think the stamps booklet is more expensive here then at the postal office. But, oh well, I needed the stamps. They offee many services here like: laminating, photo copies, notary service, finger print cards, and of course shipping services.