North Miami Auto Tag Agency

These individuals are sloth slow! I could understand if all these things were done on paper only but there are computers. Why this takes so many minutes to complete is beyond me???

I’ve used this place twice for tag registration. Always very professional and knowledgeable. I have referred them to friends and they’ve been very happy as well. I will always use them for my auto tag needs.

All I gotta say is WOW! This place gave me a headache and gave me a run arounds. They don’t have a DMV here. They have these small agencies where you can renew your car registrations or get your license plates.
First, I was never knew that if you move to a different state your suppose to tell that states DMV your moving out of state so they can make changes to your registration.
As you enter this Agency, you grab a number and of course wait… Theres about 2 or 3 employees working, they move sooooo slow and if they have to go across the room. OMG, their even slower getting there. Come on! I know they see a whole bunch of customers waiting!
When they call your number, you gotta pay close attention cause they say it so faintly you cant hear them at all! But anyways, I was there to change my out-​of-​state license plates and before you do anything at all and which I was unaware of. They needed the title of the vehicle. I told the lady «you need pinkslip right?» she said «no, I need the title» UH HELLO ITS THE SAME THING DUUUUUH!!! Then later on she realized it and just smiled OMG! she should know what pink slip is!
Since I was still making payments on my vehicle, she had to fax a request to get the title from my loan company. which I had to pay $ 10 for them to fax when I could of done it myself. When a couple days after, I followed up with my loan company and they didn’t receive it at all! I was sooo upset! Since I was at my car insurance company, they helped me out and faxed it for me. They finally received it! After a month of handling this situation. I went back to the Auto Tag Agency and they had my «title» there already. They had to check the VIN # on my car to make sure it matched the «title». Now the VIN they check is in front of the driver seat by the windshield and on my car the cushion was blocking it but you can see bits and pieces of the #‘s, but the girl was so anal she wanted to see all of it! so she made us move it which was difficult to do but some how we managed and we did it! After all was done, we paid a huge amount of $ 450! to change our registrations and get new license plates.
Info: Renewal of registration is on your birthday! which I think is strange…
I would never come back here again. I would rather find another autotag agency that loves to do their jobs n help customers.