McDonald’s

I’m over it. They had a bad night a month ago. But things have gotten better lately. Good work by the team. The only issue is that they still rush people at the drive thru with the order. Why do that? If I’m still ordering why do you want to rush me to cut it short? Especially if I’m the only one in the drive thru at that moment.
Let’s keep improving. You’re welcome!

Poor customer service and no manners characterizes this Macdonalds. starring from the management. I’ve reviewed this Mcdonalds in the past as I go here often and nothing changes. There is another clients review here further down with the same observations. Today Sunday Jan 24, 2016 I had my breakfast order returned 3 times! waited in line to have the order fixed a long time and when I get to the window I am told is my fault, that they repeated the order back to me. I speak perfect English, no accent and the ones that are not fluent even in their own language is them. I asked for bacon and received Canadian ham 3 times. Very sad.

Very clean McD. Coffee menu includes cortadito and plain espresso (why don’t all the Miami McDs have this??). Staff were very friendly, helpful, and spoke English as well as Spanish.

Tonight I was craving something decadent, I asked my boyfriend, «Do you think McD will add hot fudge to an Oreo mcflurry»??? He said «Yeah, I don’t see why not»… Well off I went and… I got it it!!! OMG, it looked amazing and tasted just as awesome as I had hoped!!! Thanks McD on 7^th and 56!!! Great customer service and great mcflurry!!! Off to gym tomorrow morning to work this off :)

All the drive through employees were very polite and courteous. But in the end it is still McDonald’s.

Worst manager EVER! The young Latin female manager would yell and belittle her employees in front of the customers. We were waiting in a long line, she was by the register and decides it a good time to refill the cups. After a few minutes of staring at her to see if she would take my order yells at the girl working the drive-​thru to take our order.
The manager continues barking orders and insulting her employees as she did NOTHING.
She does not led by example.
WOW
Where is the owner? He is loosing money having this person run his store.

I live very close, stop this morning at 5:50 am to get breakfast, they didn’t open until 6:05 I didn’t care about that. What I’m upset about is that the coffee was so bad. I told her 3 milks and 8 sugars. My mistake was that they ask me if I want it the milk and sugar all ready in the coffee. I said, ok. Oh no she was still sleepy I guess. My coffee tasted like a cup of milk
I had to drive Back again to ask to add more coffee, but I believe the coffee either was old, from last night, mix dome fresh with old one or they prepared with too much water. Oh well I was very disappointed.

I mean, it’s McDonald’s. My expectations aren’t very high. I just want two things: 1) My order right, and 2) not to be doused in scalding hot coffee.
Yesterday I popped through the drive-​thru here to grab a few things to munch on for the kiddos on the way to the store. It’s easier for me to toss the kids in the car super early before breakfast and grab something on the way to beat the mobs. I ordered 3 sandwiches, 2 burritos, a coffee and a hashbrown. I get my receipt and I’ve only got 1 of everything listed. Grr. So I rectify it at the 2^nd window, pay the difference, and have to pull up to the side and wait for the rest of the order. I park briefly to dole out the food, and no hashbrown :(The line at the drive-​thru at this point was out of control and I wasn’t about to unbuckle all 3 kids from their car seats to go in and fight over a $ 1 hashbrown. Whatever.
This morning, I went through the drive-​thru for a coffee after dropping dropping my kid off at school. The girl hands me my coffee with the lid half off, and of course, it’s facing me. I’m doused in scalding hot coffee — all over my hands, legs, and of course, my brand new BlackBerry 9900 :\ I look at her in shock, and tell her «OMG you just spilled coffee all over me!» Her response, «Que te paso?» and a blank stare. I hand the cup back to her, she fixes the lid, wipes it off, gives me an annoyed look and kinda waves me away. No apology, no nothing.
Again, I realize this is McDonald’s. But damn!

The food is up to par with other McDonald’s but the afternoon staff is young and inexperienced. They are not very attentive and don’t really care about good customer service.
Mediocre spot.