Imagenes Cosmetic Center

I feel insulted after waiting over 2 hours for a consultation with Mario Reyes and him practically making fun of my situation.
I came in for a liposuction consultation already knowing I had to lose some weight before surgery.
He didn’t make me like he was willing to help me. Like other reviews have stated this clinic is all about the quick dollar.
I do not recommend this place at all unless you want to feel worse about yourself afterwards.
I feel insulted and hopefully my review influences other women to not even waste their time coming in here.

BEWARE BEWARE! DO NOT COME HERE UNLESS YOUR LOOKING FOR A BAD COSMETIC PROCEDURE DONE. I know because yes, I was a patient 2 years ago with Dr. Mario Reyes. I had breast augmentation and now I’m so regretting. I have one breast way bigger then the other, was left with bad/​horrible scarring on both sides incisions. They are just interested in money and not on you. When I went follow up 2 months later, I explained my concerns to Dr. MARIO REYES and instead he dismissed me which made me cry and ever since I never returned because I knew he wouldn’t wanted to do anything about it to fix it, and if he would of offer, I would have been scared because he was always defensive when I was telling him my concerns. DO NOT COME HERE! yes I’m a real patient, no I’m not a scam I’m just here trying to help potential patients considering doing something here. They messed up my body! They need to know that it’s not ok to mess up someone else’s body and later not want to deal with them just how they did to me.

Only took management 3 years to see the bad review I gave them and NO, I’m not a competitor just bashing business. I would never consider you for any other work because of the bad customer service.

Yes, I am a real patient. And your establishment’s staff is unprofessional, rude and uneducated. The girls you have working at your front desk are disgusting and rude. I was not the only client that walked out the same day and I’m pretty sure I won’t be the last. And I did reach out to your office directly and let’s just say, I will never ever step foot in that place again. This place is a cheap and horrendous.

I’m not sure where all the negative reviews are coming from honestly. I was recommended this place by someone I know and so I decided to give it a shot. My mom and I were both interested in getting a cosmetic procedure done and so we scheduled our consultation together. The wait time for the initial consultation was rather long (more than an hr) and then we had to wait for the Dr to get out of surgery so that he could meet with us. Other than that and the fact that almost no one there speaks English (other than the girl in front desk) I can’t complain. The place looks very clean and modern, the staff is very friendly, and the prices are hard to beat.
My mom had her tummy tuck done this past Saturday and is healing beautifully. The staff was very professional and accommodating. I have my surgery in two weeks and will make sure to leave a review.

Just finished my last (6^th) laser hair removal session from a Groupon. I’ve read all the negative comments about the customer service, scheduling and the employees not speaking English. I honestly have to say that I didn’t have issues with any of those things… with a couple of slight exceptions… There was one time that I did wait for almost an hour and it was because their machine had overheated. I later learned it was due to a lot of customers getting their legs lasered that day. I guess repeatedly treating such a large area overwhelmed the machine. After giving it some rest, it was able to work again. But again, that only happened once. The rest of the times, my wait wasn’t bad at all. The other «slight issue» I had was more based on principle, not inconvenience to me… One day I was scheduled for a treatment but had forgotten the time of my appt, so I called that morning to ask. That’s when I was told that it had been canceled. The lady on the phone was like «Nobody called you??». Nope! Nobody had! So if I hadn’t happen to call, I would’ve driven there for nothing. But what REALLY irked me was that for my next appt (the rescheduled one, on a Monday), they called me on Friday to confirm and to inform me that if I didn’t go, it would still count as one treatment. HA! That cracked me up. Not only was it 3 days earlier on a Friday (an emergency could’ve arisen during the weekend and I would’ve had no way to cancel 24 hrs in advance) but they had just screwed up by canceling my appt the week before and not given ME even 6 hrs notice! So yeah, although I did end up going to my appt, that little thing they tried to pull was pretty aggravating.
As far as the language thing goes, I speak Spanish and English and sometimes don’t even realize which one I’m speaking, lol. So although the complaints might be accurate, that issue never affected me (although I TOTALLY understand the frustration someone might feel if they don’t speak Spanish!!)
Ok, so as far as the laser treatment… it has worked GREAT! I fully recommend it! Unfortunately, the first time was done by some lady who SUCKED! She barely spent time with me and barely covered the area being lasered. Good thing she no longer does it. The rest of the treatments were done by Ivonne. She’s awesome! Very thorough and knows her stuff. If I was only rating HER, I’d give her 5 stars.

Worst place ever! First no one speaks English. Liars made me purchase 2 groupons and then only allowed me to use one. And give my other $ 200 away. This must place suCks. super disappointed.

I had my breast lifted and augmentation done her last August. I didn’t even go for myself but I ended up leaving with a surgery date. The doctor was nothing but sweet. He definitely made me feel very comfortable. The nurses we amazingly kind, they even gave me their personal number in case I had an emergency.
Post-​op was fairly easy. To be honest I did not feel any pain. My breast healed nicely and I LOVE my results. I highly recommend this place.

Do NOT under any circumstance EVER go here! My mother had a friend who got a tummy tuck from one of the surgeons who practices at this location– Dr Stephanie Stover, as far as a surgeon she did an alright job (no sure yet). My mother had an abdominoplasty/​liposuction done at this location. First off– our appointment the day of surgery was at noon– we were a half hour early just in case there was any paperwork, etc. My mother had not eaten since midnight the previous night as is accustomed with surgery, this would’ve been fine had she been attended at noon, however we were not seen until 4PM! Oh and almost no one here speaks English so good luck if you need to communicate… anyway, she goes in for what should be a 3 hour surgery… it isn’t till 8:30 that the anyone emerges to say she did well and is in recovery. The doctors then all leave at the same time.
We were left with a single non-​English speaking nurse. My mother in the recovery room was BLUE, so pale she looked dead. She writhed in pain, shaking profusely. The nurse covered her in a blood stained blanket we had seen a bleeding patient before her leave in with a running bloody operated nose. My mother lost control of her bowls on the recovery table and the nurse allowed her husband and daughter into the room and had a conversation with them about trying to leave as soon as we left. My mother who was clearly unnaware of her surroundings continued to cry and shake as the nurse cleaned her on the table, exposing her to her husband and daughter. I was mortified!!! I couldn’t find the right words in Spanish to communicate (my mother is more fluent). She told me to go get my mom’s prescribed pain meds, Percocet, and to give her 2. Then rushed my mom to get up and walk to the wheel chair, my mom wasnt able to pick up her head, much less walk, she continued to cry. I called for help from the doctor, who ignored my calls. This ordeal went on for 3 hours! Eventually we were able to get my mother up and into the chair and drove her home. The next two days were horrible as well– on the third, we had to take my mom to the emergency room. She was unable to keep food down and we feared it could be a serious complication. We spent 3 days in the hospital. Apparently it was never brought to anyone’s attention that the results of my mom’s pre-​op blood tests showed she was a bit anemic and after surgery even more so. Her hemoglobin was so low that it requires two blood transfusions which saved her life. All the while, we were unable to speak to Dr Stover. The emergency number given to us on a poorly written aftercare sheet was never answered. And we were left with a ton of questions.
Here we are though, a week later at our first post-​op aftercare consultation to remove her drainage tubes. THIS WAS AN IMPOSSIBLE APPOINTMENT TO MAKE since they only scheduled us with nurses and never the actual doctors. The girl guaranteed we’d see the doctor today at 9. Well… it’s now 12:12PM…no sign of the doctor… much less of anyone else. My mother who is all stitched up is siting in this waiting room chair and it is difficult to watch people come in here and make appointments for surgeries. I wish them much better luck. I would never in my wildest dreams recommend this place to even my worst enemy.

Got a Groupon for Vellashape. There was the option to make the appointments online, which I did, all of them, and planned my schedule accordingly. To my surprise, a week later I get a phone call saying they were not aware Groupon was offering the online scheduling option, so no appointment had gone through, and they were completely booked for the next two months. Called Groupon to cancel, they contacted the place and somehow they managed to find available time for my appointments… The place looks nice BUT: lots of secretaries/​receptionists, all confused working on the same thing. Got lots of calls from different people about the same thing. Many of them dont speak English at all. The staff in general has a bit of a bad attitude. On a few occasions I sat there for 20 minutes past my appointment time as I watched the aesthetician who was supposed to be with me, talk and have coffee, or argue that «this was not her time to work». One of them was always in a horrible mood during my treatments. Had to cancel one week and it was impossible to find another day, so I went for two weeks with nothing. Even though I was never called on time (always at least 20 min late), the one time I got there 10 min late I was told they would not see me… Anyway, you get the idea. With this kind of customer service, I dont even see a point on advertising with Groupon. Many better options out there!

The service is horrific. I’ve had the worst experience here. I wouldn’t recommend my worst enemy to come to the place. The girls here are all ghetto, rude, unhelpful. I bought a deal on Groupon and seriously regret it. It’s a whole adventure just to make an appointment because nobody here speaks English. And I’m not exaggerating. Literally not a single person speaks English. The first time I came they told me that they cancelled my appointment without informing me so i drove an hour only for them to tell me they won’t accommodate me. The second time I tried to make an appointment over the phone and the woman didn’t speak English and hung up on me 9 times! I gave up and called two days later and finally made an appointment. When I showed up for my second appointment I waited for a few minutes and then the girl told me that i was 7 minutes late and they would not take me. I had to force her to take my appointment because I was actually on time. They are incredibly disorganized and rude. There is no customer service. Don’t recommend to anyone.

Got a Groupon for a treatment. The place was packed, I had to wait 1 hour and 45 minutes to be seen. Two weeks after my treatment, I see no results, nothing has changed… Supposedly I would see the difference in 3 days. No follow up either. Wouldn’t recommend this place. Wasted $ 100…