Ideal Image Kendall

I went for coldsculping and was eagerly welcome though I did feel somewhat pushed by the sales rep. to try other modalities as my face showed too much «expression «and there was definitely something that needed improvement on my thighs according to her and yes, we all must must do laser! No, I don’t have cellulite and I do love my smile dimples! She had a certain way of saying things that made me feel judged and I could see how an insecure person would fall for her tactics. she was trying to implant an insecure seed within me but I saw right thru it as I seen it done before and I study about this hypnotic method. (Shame on you! shame shame shame)
I was told yes the area I wanted was perfect for this treatment, however, when treatment day came the area selected for the machine, was not what I have asked for. I wanted a side bra line, the machine was set on the back under the scapula! I told the practitioner that was not what I asked for but she said that was the area to do I insisted with no luck. I got a courtesy call a few days after and I told them the bruising was not where I asked for the treatment to be and they say wait three months for results. In other words, they refused to listen to the patient. Forward three months … the before and after pictures showed no difference. I mentioned it again to the person doing the follow up and was given a defensive response. I had to calm her down and tell her it was not personal I was just not happy with the outcome or how I was not listen to when I first mentioned it. never raised my voice never became nasty to her. I was poised, collected and mighty professional. She did offer to have the manager speak with me but added nothing will be done and insisted I needed more treatments a.k.a. more $$$! ha!
I feel i was told yes, it can be done when in fact the area I wanted done was not a good choice for this modality but wanting to make the sale, they told me yes. I was then pushed to wait three months because heck, who will do anything at that point?! the before and after pics are a lot which is great but they do ask you to breath in and out. the distances are not the same so the pics do insinuate a difference that is not there under more scrutiny of the pictures. perhaps just like they have specific places to put my feet for the pictures, they should have a specific place for the picture taker and a preset zoom, allowing all pictures before and after to be exact.
I have done a lot of research on cold sculpting and it does work but not for drastic amazing over the rainbow changes. i feel perhaps it was not done properly at this location or maybe if they listen to the patients the outcome would be different. had they set the machine on the right spot I requested (which was pre-​approved by the practitioner and I was «told yes it can go there») I think results would be different. they did made me sign a «results vary» and a «may not get what you want» paper. well done ideal image. you got me.

Can I give cool sculpting a negative 5 stars? It’s a complete scam, does not work. I have spent around 10 thousand dollars on cool sculpting and after 6 months have not seen any results. I’m sooo disappointed and now stuck with a huge debt and nothing to show for it. Just to confirm I did two sessions per area. The staff is nice but cool sculpting is a definitely a scam. DO NOT WASTE YOUR MONEY. Oh and by the way when they take the before pictures they have you breathe in and out and for the after pictures they don’t, so they basically try to show you some difference but it’s due to the way they make you breathe in and out so that your gut sticks out more in the beginning, scammers.

I went in for a consultation and I will say that Ideal image is professional, however ridiculously overpriced! The consultant clearly tried to sell the laser hair removal package like no other! She gave me the whole run down on how Ideal image is «the best» (I get its her job). However, she also stated that no laser machine is better then their machine because they have a patent on certain laser levels, which no other place has. Ha! Highly doubt that! They use the candela machine which any legit laser hair removal facility uses. Pretty much unless you just like to light money on fire I’m not sure why you would go there for laser treatment. They quoted me $ 2500 for 2 small areas!!! There are many other places that you can have the same procedure done for a fraction of the cost! Yes, ideal image has a good reputation, but you can still find the same quality with a cheaper price tag! I’m a firm believer in «you get what you pay for», however they are just robbing people! Don’t get robbed! Do your research and have multiple consultations to find the right place and price!

After having a terrible experience with a different place I decided to pony up and pay good money in hopes of getting better and more professional service.
This office is clean, comfortable and more importantly the staff is very professional and THEY SPEAK ENGLISH! They were very flexible and even were able to squeeze me in the same day to begin my treatment. Because I just had my first treatment I cannot comment on effectiveness yet, but will update as I go through my treatment. I can comment that it was painless for me except for around my ankles, but I know that I have a very high pain tolerance so this will be different from person to person.
They will also work with you as much as possible when it comes to payment plans and financing if it is something you need or are interested in.
Every person who operates their machines is a RN or PA. You are really being attended to by medical professionals.
This place is pricier than most probably but considering all of the above it is absolutely worth it.
If you want to invest in yourself and don’t have the time to deal with the headache of a unprofessional or inefficient «med spa» go to Ideal Image!

I just completed my last treatment a week ago. Initially I met with Audelis she explained the total cost of the procedure and ways to finance. She explained the history of Ideal Image and the staffs experience level. Audelis was very friendly and knowledgeable. At first I started by just doing my upper lip and chin to see how it was. A couple of months later I added an additional area. I had previously had the same procedure done at a dermatologist office and it was extremely painful and a waste of money, so when I went to Ideal Image I was very skeptical. Ideal Image was just the opposite. The entire staff made me feel part of the Ideal Image family. They would call a week in advance to remind me about my appointment and to make sure I didn’t get any sun. As soon as I walked in they were attentive. I wasn’t just another customer walking in the door, they knew me by name. Leslie, Brooke, Cary, Fabian, Anya and everyone else that I didn’t mention, were friendly, accommodating and nothing but professional. They were always conscientious of my progress and made the whole experience worthwhile. I moved 20 miles away and was told they had an office in the Gables, but the staff at Mills Dr. is so great I chose to stay with them. I STRONGLY RECOMMEND Ideal Image Mills Dr. I am so satisfied with my results I plan on returning for additional services. The team at Ideal Image Mills Dr. is EXCEPTIONAL. Thank you!

I’ve been going to ideal image now for over a year. I signed up for only one treatment (upper lip) to check the place out and see if I liked it. The process of the upper lip would take a year and a half to complete. 9 treatments. I thought that the pricing was very very expensive. $ 1,100 for such a small area. That really turned me off. After 6 treatments I’ve only noticed about a 50% hair loss and the staff isn’t very nice or educated in my opinion. Leslie is the only one worth while there. She’s excellent. However the rest of the experience has turned me off to the point where I will never do business here again. I highly recommend essence day spa which is close by. Uses the same lasers and is 90% cheaper and nicer. This place is a rip off and way too pricy for the attitude.

Been going here for for a few months now, already on the 6^th treatment. Signed up to get laser-​hair removal on my arms and my neck. From the moment I walked in the door the staff made sure I was comfortable and didn’t need anything. The staff here is VERY friendly and they treat you as if they have known you for years. The sales manager Jackie is very knowledgeable on the products they offer and very patient when it comes to going over pricing and any options that are available. Between Brook and Leslie, you wouldn’t think you are getting treated for hair or tattoo removal, its more like hanging out with close friends. They are both very courteous and know what they are doing.
If you are looking for a place to get laser-​hair removal or tattoo removal done, I HIGHLY recommend the staff at this Ideal Image location.

I went I signed the contract & despite me saying I waxed not that long ago I was pressured to start my treatment that day. Was a little weird but didn’t think much of it. Unfortunately I had an adverse reaction & I called & told them, it was played down, so I went to my doctor & he confirmed my reaction wasn’t normal & write me a Drs note stating I should continue treatments I took it to them to cancel the contract I signed. I got the worst attitude ever from manager Jackie & basically told me I was just having buyers remorse. I was shocked, they were so nice in the beginning so just wanted to be done with them so payed the ridiculous cancelation fee & jacked up price of what I already had done just one time. The worst customer service EVER!!! So rude, since then I’ve tried another place & had no reaction & they let me pay as I go. Guess it was just ideal image that was bad not laser hair removal.

Amazing service with very high level of professionalism. The staff makes the experience as pleasant a possible and makes me look forward to every appointment!