Fix My Code Vioaltion

I hired this company 2 years ago to help close some open permits. This has been an awful experience. They claim on their website that they are experts and their expertise allows them to expedite the process to close open or expired permits.
Not only are amy permits still open, I have now paid multiple fines to Miami-​Dade county because they are unable to tell me what exactly needs to be done to get this resolved. The owner is Orlando Lamas. He does not return my calls or emails. His employee who was handling my case, has quit and no replacement was ever assigned.
This is just another example unfortunately of another shady company in Miami that rips off hard working citizens. Feel free to contact me if you need more information on what a poor experience I had with Fortis Lamas Architects and the other company they own know as Fix My Code Violation.
Thank you.