Electric Boutique

Meh… this boutique is really cute, I love the atmosphere and the clothes are cute and have good quality. However the customer service is very poor. Every time I walk into the store I feel like I’m being judged. The sales reps are always very rude and unwilling to answer questions. I just get the «high school mean girls» vibe around them. Therefore, feeling very uncomfortable shopping there, not the greatest shopping experience.

I love this little boutique. Their sales are great… Being on las olas it is slightly pricier than a regular boutique, but they do have some «not so easy to find» things. The girl that works there is very friendly and helpful. One of a kind pieces type of boutique.

I came to this boutique after hearing much hype about it. They have a wide selection of clothes but are extremely over priced. I know boutiques tend to charge more than a regular store but they were a little much. Up to 60 $ for a crop top which I later found in The Boutique for much cheaper. One of their staff members Kim who helped me was very helpful, however, some of the other employees were gossiping pretty loud which is a bit unprofessional in a store you charge as if it were so high end.

I love this place, I even came down from Virginia to visit this store and see more. I just wish they had a point system or something when you purchase because I have purchased a lot since I have found out about this boutique so I wish they had benefits for those who spend a lot. Other then that, love it and the girls are super sweet!

Today was the first time I visited this boutique, it’s also the last time. It’s a shame because they have nice merchandise but after hearing the employees making pretty unprofessional comments I walked right out. Store closes at 8pm, it was 7:30pm and two girls working started snickering about how they want to go home so bad, and how they can’t believe people want to shop at that time. LOL! Who hired these children?! They even started talking shit about who ever it is that chooses the stores clothing. Let me mention that they have been promoting a sale on Instagram today, where it clearly says in the bio that they close at 8PM! I don’t need your attention but I also don’t need to hear your negative shit when I’m about to spend my hard earned money at your boutique. Thinking about it now… I’ve never experienced anything like this. If you don’t mind terrible service well then maybe this boutique will work for you, otherwise save your time, energy and money and go elsewhere.

I will be reviewing my experience ordering through text and online. I first found out about this store from their instagram page. They have cute stuff, kind of pricey but I am willing to pay the price but their customer service is poor.
I texted the number on their instagram page to order a romper. I gave them my credit card info over text which I was hesitant about. The girl who answered the texts was kind of rude and didn’t even follow the instructions she told me to follow to place an order. After I gave them my info no one responded. I messaged again asking if my card and order went through. No response. I decided to call and they said their system was down. They could have responded to my text and told me that especially when dealing with sensitive credit card info.
So i ordered the same romper through their website killtheboys. The website is so poorly done. They are only pictures for some of the items, other items had no pictures so I had to search and read the descriptions to figure out which one was the romper I wanted.
After waiting a couple days I did not get a confirmation email or tracking number to say my order was shipped so I called the store and they said their system was down, they took my name and number and said they would give me a call back. I did this about 4 times in 1 week. Each time I would explain my order, they would take my name and number and no one EVER called me back. I always had to call them back.
About the fifth time I called, explained again and the girl said she would overnight ship my order. My address is in Miami as well so it shouldn’t take long. I thought I would finally get my order. A couple more days passed I still didn’t get my order so I called back the store and turns out it still wasn’t shipped and now they couldn’t find my order in their system.
So I sent a text with a screenshot of my Paypal receipt. Then they said they would ship it out the next day but they didn’t ship it out until 2 days later.
I ordered on November 21 and didn’t get my order until December 9 (19 days) and my shipping address is in the same area as the store. The online service is poor I had to sign up on here just to post this review. They’re system is always down which I find hard to believe.
The romper I received was true to the picture on their instagram and I love it. i was not disappointed with the quality.
If you’re ordering online I would use Paypal checkout so you can file a claim if you don’t get your order or shop in store. Don’t order anything that you need quickly. I won’t be ordering from them again unless its something that I REALLY REALLY love and can’t find anywhere else.

My friend ordered a dress on Saturday. The store told her it would ship Monday and she was told it would arrive in 2 – 3 business days so she could wear it to her company party Saturday. Every day she waited for it and contacted the store and they said it was shipped out. On Friday, STILL NO DRESS. She contacted the store again and they said that Thursday they send it out. THURSDAY. When they said it would be shipped MONDAY.
So come Saturday, she now has no dress. This boutique did not do what they told her it would do. It’s one thing to order a dress and it takes long to come in. It’s another thing to tell your customer they will have it in time and then ship it out too late.
This boutique needs to address this and refund my friend. This dress was bought specifically for this party. I hope your customer service is strong enough to accommodate.

Drove 40min to this boutique just to be awaited with horrible customer service! The staff is very rude and unprofessional. I wanted to purchase a pink dress that had a turtle neck which was full of foundation make up. I showed it to a girl in the staff and she looked at me with a very rude face and said «what you’ve never gotten make up on your dress before?» As she laughed with her co worker «just wash it in the laundry»… Uhh excuse me?! I’m about to pay $ 40 for a dress that’s NOT in good condition (it was the last one in stock). I ended up spending $ 80+ dollars because I was desperate for an outfit with accessories that night but I will NEVER return. The foundation must have been waterproof because it never washed off. I’d rather lose my $ 40 than go back there. same clothes in other boutiques that actually have great customer service.

Nothing but positive things to say about my experiences shopping at electric! I’m from Dallas Texas so I have never actually been to the store front but have ordered from them 5 times now. The clothes are affordable ranging around 70 for a dress and you definitely will be the only girl wearing that outfit to wherever you’re going. Which we all know is a win. They have been really helpful with every order I’ve placed and ship things in a timely manner! I see a future trip to Miami just to stock up on everything they have

Clothes look great on Instagram but in store, they have practically nothing they advertise. As I walked in, the staff were rude and dismissive. Not once was I asked if I needed help and were left to wander around the store. Hardly any variation in sizes for the clothes they do have in store. Would not recommend.

So I want to give an update on my previous review. I had not gone back to Electric in 2 months ever since I had that negative experience with the horrible sales associate. Needless to say, Ileana reached out to me and was kind enough to offer a discount to me. I went in this past Sunday and was delighted with the nice girls there and the service. The remodel of the store looks great and allows more inventory to flow. I really hope they keep up the improvements and only learn from their past mistakes. Thank you Ileana for making a negative turn into a positive and listening to my experience.

All I can say is that this is by far the worst experience I’ve ever had in retail. Ever. Let alone a boutique. I go way out of my way to come here, and I always, always recommend this store to everyone I know. But on Tuesday ⁸⁄₂₅ around 3, my friend and I walked it to do some shopping. IMMEDIATELY, I noticed, for a lack of a better word, the bitchiness going on. As we were looking around the sales associate kept following is aggressively pounding the hangers back to fix them. I’m sorry, am I not supposed to look at the clothes as I shop? That would have been fine if that’s all that happened. Once we tried on the clothes I decided on some cute shorts I loved. I even made a point of fixing the clothes so this girl wouldn’t hate life even more. I walked over to the register counter and placed my shorts on the counter. At the same time this girl was fixing a set of clothes. Didn’t acknowledge me, didn’t say give me a second NOTHING. So I assumed once she was done she would. But I was wrongggggg. She proceeded to pick up another item and started fixing it!!! Still she kept ignoring me so at this point I asked her if I could pay. «Give me a second!!» She snarled at me. So I had enough and decided it wasn’t worth the attitude to stay and purchase from here. I’ve been a long time customer with their other locations and his one.
I know that I wouldn’t want someone who is losing money because she wants to be a bitch working for me. I don’t think I’ll be going out of my way again. So disappointing.

So basically the previous review I wrote before was just a favor I was doing for a friend that worked there because she wanted to turn the image of the store around but let’s be real there’s no hope there… they are seriously the worst boutique in Miami they have no clue on what customer service is. super unprofessional and bratty girls working there

I really liked this place it’s neat with very nice clothes that are good quality for good price I was impressed. The women who helped me were very nice and helpful. I wish I lived closer I would go much more often but I’ll be back!

Love this boutique and their awesome staff! The girls helped me with my whole outfit for the night and were very knowledgeable in regards to styling and accessorizing. They have everything you’ll need to complete your look here. Prices are perfect for the quality of the clothes and the place is small and intimate enough for you to focus on specific pieces instead of going through aisles and aisles of clothing. Definitely coming back for new outfits.

This is definitely my go to boutique when I need an outfit! All the girls there are extremely nice !!! They keep their Instagram updated with all their merchandise. The girls that work there are extremely fashionable and help you pick out the perfect outfit !! They also have the best prices, wayyyy cheaper than blush/​alx and the boutique. For literally the same products !!
So save your money and come here !! You’ll probably get better service/​cheaper clothes !!
Lots of cute options :)
I come here a lot and I’ve never gotten bad service. Reading the previous reviews I guess I’ve gotten lucky !
** oops almost forgot the lighting in the fitting rooms are perfect for selfies **

I live near the boutique and today was my first time stopping by. I really like the overall look of the store BUT the young girls that work there have zero customer service skills. I noticed that they were extremely attentive to the younger broke looking girls, I being a 30 year old good looking professional felt nonexistent. They seemed snobbish, which is ironic considering they probably make less then $ 10/​hr (maybe that’s why they’re unhappy lol). Anyhow I did buy some stuff and the check out girl was very nice. It’s deff convenient to have in the area but the owner should know she needs to hire nicer people or coach the current staff on their weaknesses.

I often find reviews on boutiques interesting because women can be so demanding. Not always will you find what you’re looking for nor for the right price and it’s not the stores fault for that.
I truly love going to hole in the wall boutiques, it supports the community and you find clothes that isn’t in the mall even if it’s a bit pricier.
I didn’t hear great things about Electric when it first opened. It wasn’t the clothes or the prices but the actual customer service. I know as a business owner if your hiring that can at times be difficult. It seems that the issue in service was communicated because I went yesterday and it was amazing!
A girl came up to me immediately I told her what I was looking for and she suggested various things. I loved some of the clothes and the place has an nice hipster environment. It’s a bit out of my way so it’ll be hard to get to often but I’ll definitely be back and hope that they keep up the good work.

So I’ve read the reviews for this place and I have to say I had a pretty different experience.
I think I went to this store years ago but I’m not sure so I’ll base my review on my experience from a few days ago.
I came here looking for cute stuff from their instagram (cause I love their instagram). They were having a sale with a whole ton of clothes being sold at 5, 10, or 20 bucks which I thought was fricking awesome. Only thing I was kinda puzzled about was that you couldn’t try on the sale items. Sadly I don’t buy clothes I can’t try on (I’m curvy so I always like seeing how clothes look on me). Anyways, I kept looking around, tried on some clothes and mostly didn’t like what I picked out.
Which is when I approached the nice girl who had started my fitting room. I asked if she could help me pick out some items that would match with a certain top. Let me tell you, that girl can pick out outfits. For the life of me, I cant remember her name but she picked out three outfits in the span of a few minutes, in my size and when I tried the clothes on they looked fantastic.
I left the store with more than what I thought I would buy and I was extremely happy with the service. It may just be that I lucked out or that this is someone new that they hired, I don’t know. In any case, I do recommend this place. They have a big selection of clothes and a nice collection of jewelry. They’re constantly restocking and adding new items which means you can literally go every day and find new clothes (ehhh maybe not everyday, please don’t go broke people).
So overall, this place gets a 4 ½ stars, I took of ½ a star just because I could try on the sale items and cause I haven’t been here enough times to say that their service is awesome all the time. If (when) I go a few more times, I’ll update this review.
P. S. If you do follow their instagram and want something from their instagram I suggest calling and placing the order or going that same day. A LOT of people follow their instagram and they sell out ridiculously quick (do people just sit on their phones all day ordering clothes? Cause I can’t :(). I do suggest following their instagram (electric boutique) just to get an idea about what style of clothes they sell.

I follow the store’s account on Instagram and always see something I would love to purchase. However, if you have the time to snag the item right away then do so because good luck finding it in a week or even three days. They sell out pretty quick.
The customer service is very distasteful. I went in today to see about a romper I fell in love with and the girls working did not bother to greet me as I entered in the store. They were too busy discussing what they were going to do tonight and how crazy the party was going to be. I understand you’re young and may be working with your friends but considering your job is sales you want to attend to your customers first. Not once did they ask me if I needed help or if I was looking for something as they were to the other customers in the store. It seems as if they were being selective with whom they wanted to converse with. The owner might want to reconsider who she has representing her store as I see as I am not the only one who received terrible customer service and the drive over there definitely was a waste of time considering I wasn’t even helped.
Once they fix that issue I think they are a great boutique when it comes to variety of clothes selection.