To be fair, my review was based on a single visit. Still, it was no excuse for extremely grumpy, lackluster staff — we were virtually ignored, and when I asked questions, answers were impatiently given in a terse manner. Definitely not welcoming. To his credit, one gentleman(the manager?) appeared after a few minutes and was reasonably pleasant. No rollers were present at the time(clearly it is not an operating factory, so that’s forgivable). The full selection of Miami-made La Glorias was delightful, but the cigars I bought turned out to be extremely hard and dry, almost cracking. They needed ages to come up to condition in my humidor. Such poor storage conditions reflect a lack of pride in the product, given the flagship status of this store. Positive comments seem to come from non-cigar smoking tourists and novices; I’d recommend dedicated cigar smokers to pay pilgrimage but save purchases for other stores. Two stars for the fantastic selection of LGCs alone, and I should probably take one off for allowing these illustrious premises to fall into such a disgraceful state.
Andy M.
Tu valoración: 3 Louisville, KY
I really wish I could give El Credito five stars. I really enjoyed my visit. The staff was super nice and helpful. They even introduced me to the Master Cigar roller who works in the back. The Staff was awesome, the Cigars were actually quite tasty, but both of the sticks I purchased fell apart while I smoked them. The first one was smoked the next day, the second was smoked two day’s later when I got back to Chicago. Both were stored in my travel humidor. I’m willing to give them the benefit of the doubt. The Cigars had a really nice flavor to them. I will give El Credito another shot the next time I go to Miami. What can I say, I’m a second chance kind of guy.
J D.
Tu valoración: 4 Chicago, IL
As a novice cigar smoker I felt this place offered an excellent selection of cigars and the staff was most helpful in assisting me with the purchase of a quality smoke. As my palette is untrained to the finer nuances of smoking, they asked many questions to guide me along. Price points for all budgets!
Gloria S.
Tu valoración: 4 Naples, FL
Great friendly staff, helpful. They changed the adjacent room to more of a lounge with TVs and it was nice. They still had one man rolling, just to keep tourists like us happy. Prices higher than online, but bought anyway. Will return for a good smoke and more enjoyable conversation. Parking is street only and you hope to get lucky around here.
Claudia J.
Tu valoración: 4 Miami, FL
Feeling like a real tourist in Miami, this is a must stop for cigar factory! Once you arrive to the place, lots of clear windows at the front for see thru, a couple of gentlemen rolling cigars. This is an ART!!! it’s incredible how they roll those cigars, cut with much precision that it seems they have an imaginary puzzle drawn into the sheet they are cutting! It’s the cutting, gluing, wrapping and rolling those smelly cigars. Wooden tables and chairs make the place look traditionally old, the place feels like it has been there forever. Right next door the shop is there, guayaberas, cigars, lighters and much more! Once you step out of the place you will smell like a cigar even though you did not have one. It’s a must staple in Miami! Enjoy your Cigar here!
David l.
Tu valoración: 4 Medford, MA
this is the cigar factory for romeo and juilieta and a few other brands. U can watch the rollers on 8th street thru the windows and then go in and buy some cigars. Don’t expect any deals because they protect their product. They sell for retail price, which actually is a good deal in florida. Many shops gouge cause of tourists. Although not a huge fan of the brand there are a few that i like to smoke, cause they are reasonably priced and made well.