CVS Pharmacy

I went there for a walk-​in clinic (minuteclinic which should change their name to hourclinic instead)
I spent total of 5 HOURS at the clinic (weekday). I arrived there at 10:30 AM, registered at the kiosk and was done at around 10:45 but I saw the nurse at 3:45 PM !!
She’s good but the system of the clinic is very poor management ! Only one person takes care of both paperworks and the patients ??? At least you should have one person who can take care of the paperwork prior seeing the nurse while waiting outside !
The mobile messeage notification is also a joke… I got the message notified me to come back with in 30 minutes but when I looked at the kiosk screen, it showed that I was put back to after lunch break which would be the next 1 hour. So you shouldn’t use this system if it’s not accurate and cannot follow the time schedule.
There were two people who came back later from their morning register wih the kiosk and because they couldn’t wait that long so they left and decided to came back in the afternoon. Those two people just cut in line us who had been waiting patiently for 3 hours !!! No one could help even the nurse herself !! She just let those people get into the room ! One old man had been waiting there for 3 hrs and later found out that his name was gone from the screen. Perhaps, the nurse was confused with the one that cut in the line.
It’s my first time there and got such a bad experience :(

The employees are nice always helpful always quick I need something late at night this is where I go literally in and out

The employees at this store are genuine in their customer service. This by far my favorite CVS to visit. I just wish they were 24 hrs.

This is a very slow pharmacy. They also don’t bother to fill prescriptions when they are supposed to so you end up waiting 15 min for them to do it when you get there.

Review of the minute clinic —
I just went to the mini clinic today for a sore throat and ear pain. The ARNP was very nice and attentive. She took a long time listening to my symptoms and did not rush me through the visit. This was my first time @ a minute clinic and it will not be my last. It was fast, conveniant, and AFFORDABLE :) Only $ 79-​$ 89 and they bill my insurance. Lovely.
It’s also an added bonus that it’s inside a CVS so I filled my prescription their too. I was in and out within an hour.

Organized, nice help at the pharmacy, customer service is really great at this one CVS, much better than the one closer to my casa.
The minute clinic rocks and I love one of the nurses there, super sweet and gave advise for free when I told her that I didn’t have insurance.
Also, they do have more availability of makeup when it goes on sale or any specials than others around the area.

It’s like every other CVS place. I went to the one minute clinic in the back for my mom, and the doctor on staff was nice and helped mt mother out. She gave her, her honest opinion on the matter. Recommending my mom to see a specialist – which everyone has to do at one point. She gave my mom her medicine with the suggested regiment. So all in all, a very good experience. I would go in myself, if I have too. But the pharmacy department itself, is just kinda slow for three people working and no one in line.

This CVS is located in The Crossings shopping plaza and it is just as good as any other CVS. However, what is worth writing about is the Minute Clinic inside of it. I have been here 3 times and all three times I have had a GREAT experience.
First off, these Minute Clinics are the best for when you have something minor like a cold, but feel you need medical care and your doctor cannot see you (perhaps over the weekend or the evening). Secondly, they accept most insurance companies and most of the time don’t charge a copay. If they do because of insurance issues, the charge will most likely be around $ 60, which beats the bill, wait, and lack of personal attention that you get at most urgent care facilities. Third, there is usually minimal wait if any and whatever is prescribed to you can be picked up 2 feet away at the pharmacy counter. Lastly, they ALWAYS follow up with a telephone call. The NP that sees you will call you within a few days to see how your symptoms are changing. Isn’t that phenomenal?!
This particular Minute Clinic at the Crossings has a Nurse Practitioner that is simply wonderful! Her name is Lilia Pino. I was just there this weekend and she was very friendly yet extremely professional just as she was last time I was there, 11 months ago. As we started talking, she remembered my profession and my son from the previous time she had attended me!
She was very thorough in her assessment and suggested several methods of relieving my discomfort. She was also very easy to talk to and explained everything in detail.
I think this Minute Clinic concept is an excellent idea! Even more so, when the medical professional in charge of your care is as excellent as Lilia Pino, NP!