Moved to this location because my previous storage rates were getting out of control. CubeSmart Aventura is a very clean and safe facility. Not cheap but worth the money. They have surprisingly nice perks such as free coffee, free wifi, covered parking, a real dock for commercial trucks, a free truck when you move in, work stations and even a conference room! Best storage facility I have seen so far. Finally, you can have a power outlet installed, which I did. The staff was very helpful in solving issues. Easy to talk to. Recommended
Debbie S.
Tu valoración: 5 North Miami Beach, FL
Excelent service! Thank you Regina and Yamile for explaining all the details. Clean facility. Thank you!
Angela O.
Tu valoración: 4 Miami, FL
I used to rent space at a nearby facility not by choice but because it was bought out and therefore I became a a customer by default. I recently chose to move out my of the old facility as I got tired of the decline in service, cleanliness, and attentiveness from the staff. By no means the staff at the old facility was bad it is the company that they work for that is the driver of the decline. I went into Cube Smart and since the moment one I felt welcomed and the environment reminded me of the old company that used to own my previous storage. Regina was very knowledgeable, courteous, and professional and was I would say had about a 75% impact on my decision to move in to Cube Smart.
Lia M.
Tu valoración: 4 Sunny Isles Beach, Estados Unidos
La atencion es excelente. El lugar es limpio y muy organizado. Ellos tienen alternativas para todo. T ayudan a conseguir lo mejor para tu necesidad, son muy pacientes y colaboradores.
Betty O.
Tu valoración: 5 Miami, FL
Excellent service, clean facility, nice staff. Dr Betty
S. F.
Tu valoración: 1 Alexandria, VA
I have to agree with the previous review. Very rude and/or not helpful staff – another vote for Yamile(plus a few others who are no longer there). I’ve been storing with this facility for over three years and have had a number of issues over payments, poor attitudes, no return calls, etc. The office refuses to take payments over the phone so the customer gets stuck paying a «convenience fee» to use their very unconvenient website. The site’s technical glitches have been reported repeatedly to customer service and upper management(Nester Alvarez) to no avail. Based on the exorbitant rents they charge, lack of appreciation, and overall poor customer service, I would recommend storing elsewhere in the region. There is nothing«smart» about this company.
Vitaly P.
Tu valoración: 1 North Miami Beach, FL
nice new facility spacious. Advances security. Rudest non-ever-helping none-of-my-business staff. General manager Mr Valentin and his assistant Yamile were very rude to us. Simple process of renting turned into major production-come back so we can finish paperwork. They would not remove lock so we had to wait for 2 hours for someone to show up. Tone of voice and rudeness is beyond of my imagination