City Car Care

Just unbelievable the lack of knowledge customer service and experience this car wash has. They couldn’t even clean the car right then the Manager try to hustle me to get a detail hahaha little did he know I been in the business for 10years and he couldn’t come back with anything. The worse car wash in Miami. DONT WASH YOUR CAR HERE THEY WILL F$&K IT UP

They used to be really good — not so much now. No difference between the $ 18 wash and the $ 30 one, even if they say there is… too bad there aren’t other options in the area. Staff is more concerned with doing the job fast and finding excuses not to really detail the car.“oh we could clean this but only with the buffer”. Ended up going home after they washed my car and cleaning again the hood and doors.

Horrible service! Was there early saturday morning 755 before they opened, my car was 3^rd in line the clerk told me the car should be ready in 1 hour and ½ figured that would be enough after 2 hours passed by I didnt hear anything regarding my car I went outside to check on it and they had not even started working on it! Spoke to the manager and told me he would order to start on it right away AFTER 2 hours… No apologies from either managers no respect for someones time I just went ahead and cancelled everything will never go back to this place again!

The worst experience I had in a car wash in my live the manager and the owner have no clue how to run a business they treat you like they don’t need your business. My car came out dirty and all they did is passed a chamois to clean the dirt wile scratching my paint I will never ever come back its your lost not mine.

Having myself worked in customer service for years, it’s really upsetting when I receive less than acceptable service. I did not mind waiting a long time for a detailed car wash, but being that I was in a rush today and expected to be somewhere at a certain time, it’s really disappointing to think that I wasn’t told how long the service would take. I had asked how long it would take when I first arrived, and the gentleman assumed I was referring to their Regular service when he told me it would take 30 – 35 minutes. Since I do not work in the car wash business, he could’ve later advised me that the detail would take over twice the time he originally said. I’m not stupid; I know a detail would take longer, but he should’ve advised as to how long exactly. Because of his mistake, I ended up having to pay a $ 30 Über fare to get my boyfriend to work on time. Thank you, City Car Care, for making me spend a third more than I had to. I’m EXTREMELY DISAPPOINTED by this experience.

I am dropping a Star because of the previous Unilocaler reviews. My regular car Wash place closed and another one changed owners.
I ended up having them clean my interior for 60 dollars, you Get a choice to have the carpets cleaned and after seven days you can bring it in for a car wash.
I Waited an hour, the lounge is great. And you can Also wait outside. I went back a couple of weeks ago and they did a decent Job. Good to know about the coupons in the flyer.

I love the place, however at times I think they get a bit careless. I’m big on attention to detail and if you don’t stay alert, they send you away with unfinished spots on your vehicle. The employees are the greatest asset.
There is potential on this place, so for now I’ll stick with them. They will have to show me a 5-​star process from start to finish to get a better rating.

I was in the area and needed to clean my car. Prices are ok but the service was ok too. The tires were not cleaned properly and the same with the dashboard. However, since it was a rainy day they gave a me a coupon to come back the next day for a complementary cleaning. For someone in a hurry i guess it’s ok

No need repeating what’s been said before (as JimmyM wrote), basically they are a POS… I paid $ 15 for a car wash with no armor all on the tires… I was in a hurry so didn’t have time to go to a «normal» car wash where someone takes their time to wash, dry, armor all your tires and you STILL pay $ 15 or less…
You definitely don’t get what you pay for here… it was dripping wet by the trunk, they dind’t bother drying the edges. Then I noticed the wheels were NOT cleaned, even after going through their car wash machine (which is not really brushless). They forgot to clean the wheels? Oh no, you don’t get your wheels cleaned with the $ 15 car wash, you need the $ 18(I think $ 18) car wash… WTF? LOL.
Oh, and the guy didn’t speak English, welcome to Miami…
Stay away and avoid at all cost… No wonder it was empty…

$ 90 for a wash, wax, and shampoo. They did a great job on the interior, but charged a lot for it.
The exterior was terrible. It looks like if the automatic wash doesn’t get the dirt off, then the dirt stays — and then they waxed over it.
Wheels get wiped off, but dirt is left in the lug nuts and again, if it takes any extra effort to remove the dirt then the dirt stays.
First class prices for third rate service.

i have passed by this car wash weekly & finally decided to give it a try… what a mistake!!! i i thought $ 29.99 was a bit much for a car wash but figured they must do a great job (btw u can get 3 car washes & fill up a tank of gas for that price… after waiting 2 hours — – not even close to decent… my car as well as the windows were just as dirty as the inside of the car was when i got there!
so please dont waste your time or your $ and drive by like i wish i had. :-(

if you want your car quickly cleaned, its the quickest spot in Doral. I would prefer to head over to the exxon station on 58^th st and 107ave where there is a tent and someone actually hand washes it, but it usually takes 45 – 60 minutes.
I gave City Car Car 2 stars as I have experienced better service and care for your vehicle.
I went today and I have decided that this will be my absolute LAST time I go there.
–Whees: all 4 wheels were poorly cleaned with black dust stil in the edges and the sides
–Passenger Door: a large butt sized spot which was completely missed by their so called «touchless» car wash. you can see it dead on when the sun hits it!
–They are NOT touchless. They use large brooms that they go all over your vehicle before they put it into their magical machine that throws water and soap on the car.
–If you have a BMW; dont ask them to clean your carpet. i received my carpet velcro rippped. Their answer was «it is a factory defect and happens all the time with Beamers». really? all the time!!! how about you train your staff to pull carefully or notify someone! No compensation will be given either except a lousy comp return car wash. yes… that is exactly what I want to do… return!
Take your car AT YOUR OWN RISK! any damages are on YOU!
ps
their inside store has alot of junk to buy. if you can. visit «The Car Wash» in coral gables and you’ll see the difference!
pss
see photos of car wash poorly done! waste of $ 20

In the past I’ve wondered why there are no car washes in South Florida where there’s a lounge and you can pay with a credit card. You know like in California and other states where you can chill in the AC while your car gets washed. I’ve been getting my cars washed at corner gas stations forever in Miami. Soaking in sweat sitting on a plastic chair watching 4 guys wash my car makes me feel lazy and I just feel like jumping in and helping them.
I had seen this location and finally decided to use them when I saw they had a lounge. You pull up to one of the 3 – 4 lanes of cars and a person asks which car wash you’d like. There are a few choices to pick from and I ended up paying 22.99 for inside/​outside wash including rims and tires. He told me to go inside and take a number to a cashier. They accept credit cards which is very convenient. There’s a small cafeteria, vending machines, a tv, chairs, tables and air conditioning to provide a nice experience. If you want to wait outside in the humidity among mosquitoes there’s a covered patio area with chairs. They left my car very clean and I had no complaints.

There is a menu of choices for the different washes and services. Not cheap but they usually do a good job. We have been coming to City Car Care since they opened, and have on occasion been less than happy with the wash (streaks on the car).
Inside they have a pretty complete store with just about all the little extras you want to snazz up the inside or your car.
A good option for a thorough wash.

It is a good option in Doral. In this day and age, who has the time to wash the car. I come here, and I’m in and out like a flash, and my car is shinning. I always use the coupons and it comes out to be a decent deal, factoring in the time that I would have to spend washing my car.
I’d rather bring it here and use my time doing things I enjoy more.

This place is pricey, but the do a great job and they make sure to take their time. Generally you can find coupons in the local flyers.

First time here and I am giving this place three stars cause hubby’s making me do it. Any place I go to and, the person who’s supposed to be greeting me, doesn’t have the courtesy of HANGING UP THE PHONE (personal call btw) so she can listen to my questions, doesn’t deserve more than 1 ½. Then, their basic car wash is $ 14.99 inside vac. and outside, thru a machine and they had dry it. NOTHING ELSE, no windows, no tires, no nothing. If you want windows and tires it’s an extra $ 3.00 dollars and, when the busy phone lady charges you it ends up being $ 18.99, you go figure that one out… w/​e.
The end result is good, once the car is outside, the guys are great and we both got our cars back nicely clean and shinning but MAAAAANNNN!!!