Citibank

This bank is awesome. Amazing customer service and they iffer you free coffee, cookies and chocolates

I visit maybe once a week or less, there is always a long line and very slow service. The employees seem unaware that people may be there on a lunch break. Some just stare around without really doing anything? Thank God for ATMS

I love my bank! When my debit card was stolen I went into Citibank that very day and had a replacement within 10 minutes. I felt like they gave me the first piece to putting the puzzle back together. Thanks Citibank! Also the drive thru ATM is fast and easy for deposits at any time/​day and withdrawals at any time/​day.

Great bank. Slow service.
Whats up with the slow service?

My primary bank, very good service and offer… love Citibank and all staff…

I had my doubts about opening an account with Citibank.
Im my native country Citi was investigated for paying bribes to politicians.
Anyways I moved into the neighborhood. And it was convenient.
After 3 years. i Can honestly say Im so happy with this bank.
I had Bank of America for 5 years. And It’s not really the same.
The Branch Manager George is extremely helpful.
The staff is nice.
I had a problem a year ago. My ex deciced to pay some bills with my money.
When I noticed this I almost had a heart attack. All of my money was gone!
George helped me through the whole process. I got all my money back, After a month of Citi investigating this theft.
The same thing happened in my other banks, Chase And Bank Of America. And even though they all give me my money back. Citi was the most helpful and quickest to respond.
Also I applied for a Citi bank credit card. And the points and rewards I get with this card are amazing! Citi forward is the card.

If you’re anything like me, you’ve become more and more dependent on your debit card and sometimes run out of cash and never usually have to think about it. That is until you’re about to cross over onto the Venetian Causeway and suddenly it hits you, «OMG I have no cash.»
The easiest solution, don’t cross over instead, at the intersection make a left, head back towards Biscayne and head north until you see Citibank. Once you see it hang a left and park inside their garage. Free, covered parking in downtown Miami is such a plus.
I walked in, hit the ATM and then turned and realized the line was too long to wait for them to break a $ 20 into smaller bills. Pedro, one of the managers was standing nearby and he quickly asked me if I needed anything when I said I just want to change a $ 20 he took the bill and a minute later came back with my change.
Yes, there was a $ 3 charge for using a Citibank ATM since that’s not my bank but the parking and the customer service, plus the cash necessary Venetian Causeway make this place my new go to ATM in the area.