Brickell On the River

The best apartment in Brickell. I live here last 2 years and I love it. The management to door mans to valet, every single employee is amazing. I have friends live in Icon, Mint, 1050, Plaza, NeoVertica, Infinity and every time they come to visit me they are impressed. Brickell on the river is the most friendly building you can find in Miami. Everyone does their job super professional. I really think those people who left negative review have some mental problems. All the buildings have rules and regulations and they are mostly similar rules like pet rules, pool rules etc. you have no write a bad review because of the rules of the apartment, if you do that means you can not live in a apartment in Miami so go find a house somewhere out of Brickell or Downtown.
I wanted to write this review to help the people who is looking for an apartment. Ignore all the bad reviews and come take a look at the apartment, you will see it how great they are.
Thank you so much Brickell on the River Management and Stuff for your amazing service everyday…

I lives at the south tower, I think is great, very clean and secure, all the inconvinients I think is for the good, living of every body

I really wanted to love this building, but my experience living here has made me wish I never moved in.
Pros:
–Attractive lobby
–Pool and deck are nice
Cons:
–Management. Simply put, management is rigidly authoritarian. Sometimes the amount of red tape here is just petty and annoying, but if anything goes awry in your unit, it can making living at Brickell on the River truly nightmarish. For instance, our water heater broke and needed to be completely replaced. Management wanted copies of the national plumbing company’s insurance — no problem — but when the repairman came to do the job, they announced that they also needed a permit from the city of Miami! While this permit was being furnished, we were left without hot water. For two weeks.
–Security. These guys are friendly, but woefully incompetent. They would give people we wanted to let in a hard time (e.g. our pet sitter), but would send up unauthorized guests (e.g. stranger ringing our doorbell at 2 AM — seriously, this happened more than once).
–Gym. Broken equipment goes without repair for extended periods of time.
–Parking. It’s difficult to have anyone over because they can’t park anywhere. Valet is often full and finding street parking within a reasonable walking distance is nearly impossible.
–Noise. Some of this will vary as a function of location within the building (e.g. proximity to the massive construction sites to the southwest, or train to the west — which is arguably louder and more obnoxious than the construction work). However, some of it appears to be structural and universal (e.g. we constantly heard neighbors on the floor above walking overhead and opening/​closing their balcony sliders).

Let’s get started with the fact that overall I like this place, but there are so many other comparable buildings in the area that I would suggest trying one of those. The last one I lived in was much better in many ways. I live in the south tower, but I put it in this one because we are the same building, just different lobbies.
Noise:
Even though there is construction right across the street, I can’t hear it inside. But I can hear loud cars at night.
The warning system is so loud. I sort of understand the need, but it’s so sudden with no warning that it’s ridiculous. They could have the voice build up from quiet, or something. I made the mistake of taking a nap one day. Scared the hell out of me.
I can’t hear anything from my neighbors next door, though I can hear the woman above me walking in heels and opening her balcony multiple times per day.
The unit:
My unit is very nice. It is called a two bedroom, but one of the bedrooms is an open loft, so it’s like a one bedroom with a nice big extra room. I rearranged it and it works out, but it’s not what I would call a two bedroom. Both «bedrooms» and the living room each have a balcony. It’s great to have 3 balconies, though I don’t understand why they couldn’t opt for just one large one.
Cleanliness:
The lobby always smells nice and it is one of the cleanest buildings I’ve ever lived in. I haven’t experienced a dog poop problem, it even smells nice outside.
Security:
The security guys are all awesome and understanding of any issues. They do sign for packages (which is standard in a building like this, so it’s nothing special). But they will also call you when the mailman gets in so you can stalk him to get your mail that you can’t access because your boyfriend lost the key the day you moved in, which is a little less standard.
Amenities:
I love the gym, the pools are «meh,» but not bad. I don’t honestly use much of what they have here, though what they have is nice.
Parking:
There is no parking, but I have no visitors ever, so it’s fine. A parking spot came with my unit and that’s all that I need.
Vermin:
The management comes in at least once every two months for «pest control.» Each time the guy comes in and sprays one line of whatever right next to the dishwasher. I don’t know why they bother because I’ve seen a couple of gigantic silverfish regardless. Maybe he should. spray more places?
Move in/​out:
Moving in is a pain because they charge you 500 dollars to move in. Not a «Give us 500 security and if everything is okay, we will refund you» kind of fee, more like a «Thanks for this money, we’ll see you later» fee. And they will charge to move out as well. Also you only have a 3 hour window sometime between 8 and 11 then 12 to 3, not the most convenient times and not flexible at all. My movers were running late, and I had to basically stall my entire move for a week until I could reserve the elevators for both of the buildings on the same day and convenient times.
Management:
None of the management people that I have met are pleasant. I realize I am just a renter and they don’t care about me, but they charged me a security deposit of over 2000 dollars on top of everything I had to pay my landlord and that dumb move in fee, so they could at least crack a smile once in a while. There is no reason to be nasty when someone is paying to live in your building.
I have received one fine, which I agreed was my fault, so I paid it. My dog pooped (about half a turd, but still poop). in the middle of the traffic circle because someone decided to park on the sidewalk. I weighed my options of completely stopping rush hour traffic to run and get a bag and come back to search for it and pick it up, or just leaving it, I left it. Oh well, so I had to give them 100 dollars, not a big deal. My only complaint about it was that the letter had the nastiest tone it could have had. The manager of my last building would call me and tell me what’s up, be a reasonable person, while also fining me 100 dollars. If you are getting money, why the need for the obnoxious wording.

Don’t understand about all these horrible reviews. Must be from people that really think they can do whatever they want in life.
Issues–
Parking. yes parking is limited to only one space and if you own a two bedroom you should have two spaces. I agree!!! But where in the beach or Brickell is parking easy. That’s why its Brickell and the Beach where everyone wants to be…
I’m sorry, but living here I don’t want to see people moving in on the weekends and at night. You have a time so its your responsibility to make sure you and your moving company are available at that time.
Key Fob and not accepting packages– if you know your lease is about to expire, renew it before the date. Come on now, its common sense. They don’t know if you live their or not at that point.
Safety is my concern for me and my family. I rather live in a place where it feels like a home not like a crazy hotel that you don’t know who is coming in and out at all times of the day and night.
Life has rules if you like it or not and this building has rules.
Construction… Are you kidding me. What do you expect not to have any dust. Do you see what is being built around the building. When its done its going to look amazing. So there is nothing that a little water can clean on the balcony.
The building is great and I and a lot of others are very happy living here.

This building is terrible.
I agree with pretty much all of the other posters.
1) 3br apartment and 1 (YES 1) parking space, with a years wait for a second, let a lone a 3^rd.
2) Valet is TERRIBLE. it is ALWAYS «Full» so they say, so not only can you not have guests, but you cant even park your own car if you live there!
3) They turn away packages that are either too heavy or sent to a different name (for instance I had a package sent to my boyfriend in my name and it was sent back)
The only good things about this building
1) Front desk people are extremely nice (German especially)
2) Management can be great people (sometimes, just sometimes)
3) Maintenance people are awesome!

We have lived here for two years now. At first it was great for the location and gave us the most space for the money. But over the years the building has shown its true colors.
Like the reviewers said before, the management here is a pain and really don’t care about you as a renter. We have had the exact same issue with our key fobs being turned off because the lease was not yet ready for us from the landlord’s desk. The situation was completely out of our hands and the management office was punishing us for it. They won’t even buzz you in from the garage if you could sneak in behind another car. They will make you walk all the way down to the front door and get buzzed in from there.
The millions of rules and regulations make you feel like a prisoner here. You have to have permission for everything. Don’t think about moving in or out on the weekend! You have to take time off from work for sure and you have to move in within a small time window or forget it. And you have to pay $ 250 just to use their elevators, or rather elevator-​they only give you one.
The fire alarm system is horrendous, they have extremely loud speakers in every apartment through which the front desk person will announce constantly that the fire alarm was investigated and was found to be clear. It is incredibly, incredibly loud and it will be repeated in English and Spanish. Seriously, if you have a heart condition it could send you to the ER. The best part is, we have never heard the actual alarm! Only the announcements that they are clear! It’s quite frightening.
Also the management will access your apartment at least four times a year, whether you are there or not. They will enter your apartment for pest control spraying and fire alarm «testing» at least every couple months. There is no privacy.
Another downside is the terrible construction happening all around. While this may be
temporary, it has made getting home a guessing game. You never know which road will be closed and thus have to drive circles around and around just to get home. Even when the construction is complete the traffic will only get worse.
After all that being said, there are some advantages to living here. The location is great, you can walk to Mary Brickell or hop on the metro mover right next door. The gym and pool are nice enough. You can have packages delivered at anytime and the front desk will sign for them. But I suppose you can get that at any other building around here.
Bottom line: not worth it. We’re trying to move out ASAP.

DO NOT MOVE HERE!!! This place is an absolute nightmare.
I agree 100% with Willaim L (a fellow Unilocal reviewer).
If you are a renter stay AWAY from this place — you will thank me for the rest of your life.
Like William L said the Management office is just there to protect the owners and the HOA. They do not care about tenants, their only role is to serve the board – they are rude and useless.
Some reasons to stay away–
1– no visitor parking, no parking at all. We live in a 2BR/​2BR apt and we only have one parking spot. You can never have people over because their is no parking.
2-​All contractors need to have insurance to walk in the building– This makes no sense. You cant even have a handyman come in and put together a desk.
3– I recently had a situation where we had our keyfobs disconnected because our lease expired. As soon as we found out we contacted our landlord and we put togetehr a new lease. They forgot to reactivate our keyfobs and that night WE WERE NOT ALLOWED IN THE BUILDING. The security people did not want to let us in and we had to wait close to half an hr until they finally sent somebody to let us in. We have been leaving here for over 3 yrs!!!
4– the valet people are super rude. The worst one is the manager that thinks he owns the buidling. I understand that his job sucks, but he should embrace it and serve the people that pay his salary. A few of the guys are nice, but again that manager should get fired.
Bottom line stay away from this building — plenty of other buildings in Miami —

I love this place. Seriously.
Before we moved in, I was super hesitant because of the reviews on here… but I’ve realized something about Miami Unilocalers, most of the time they only Unilocal when they are pissed about something. Also there are two towers, one north and one south… I’m writing about the North Tower.
Anyway, my take:
Everything here is procedural. Which I like because its organized, and everyone follows the same rules.
The staff (Miami Mgmt) is super on it. They announce all your guests, and all the delivery guys. They even sign for all of your packages and send you an email to let you know whenever one comes.
They have this amazing cleaning and maintenance staff also, they are all really friendly and are constantly cleaning and keeping up with everything.
Now I’m facing east on the North tower, so I don’t have to deal with any of the construction, and that was a huge thing for me when considering this building. I feel bad for people facing south on the South tower as thats all they see and hear.
The amenities in this building are f*cking AWESOME. And CLEAN. The pools are amazing! Whats cool is that when one pool gets shade, the other is getting sun. Always. They even have a special dog walking area which is well lit at night. And the restaurant downstairs is getting better everyday.
One pet peeve… my only pet peeve… is the parking situation. Parking is at a premium already in Miami, and if you get a unit with two spaces, you are in luck… but still your guests have to valet… and thats 7 bucks regardless of how long you are there for. So that is the only downside.

I’ve lived in Brickell On The River South for almost a year; so far so good:)
When I initially planned to move in, the move-​in rules were just a tad annoying. Most people move on the weekends yet the building requires that you move in Mon-​Fri 9 to 5pm which is when most people work. You also must leave a move-​in deposit to cover potential damages but you do get it back once you’re moved in. I however did not have to leave a move in deposit.
On the day that I was set to move my furniture in, my team arrived after 5pm and were prevented from entering the building. However, management did allow us to store the furniture downstairs until the following day at no charge which I thought was a fair compromise. My unit has its own maintenance team which I must say are very nice guys; I had an issue with my a/​c, lightbulbs & plumbing which all got fixed on the same day and at my convenience and for free.
I don’t really use the gym but I think its bigger than most apartment gyms; it has three floors plus a steam room, a sauna and a jacuzzi floor. I LOVE the steam room. You also get water views as you work out on the cardio floor.
I have a mini cooper so my parking space is fine for me.
The metromover is right next door and I can walk to Mary Brickell Village which is a major plus. The concierge staff is A+;they have such friendly attitudes. I always get a call when my food delivery is downstairs or when I have company before anyone is let up.
There is also a convenience store downstairs called «Market On The River» which is also a GEM. The owners are a married couple and they are phenomenal people. I lost my louis vuitton wallet once and they kept it at the store for me. They sell wine, champagne, snacks, juice, beer, toilet paper, soap, shampoo etc. and theyre open everyday 830am to 11pm. Its very convenient if you just want a snack or need something and you don’t wish to drive to get it. A 24 hour Walgreens is a few blocks up from me which is great. The building also has its own newsletter & website which is great if you want to know about whats happening in brickell and in the building. You can also pre-​register your visitors online.
I don’t really get many visitors but I can see how valet would be an issue. No one wants their visitors to be forced to pay for parking when they stop by, especially when valet is already limited and some residents have more than one car. I usually am on my way out with my visitor so valet lets them park their car downstairs for free for 15 minutes.
The pool deck is nice, though I don’t usually swim.
The trash chute is noisy at times, the walls are too thin for my tastes. You can hear entire conversations out in the hallway.
Management sent out a memo regarding trash and cigarettes being thrown from balconies which is a major issue in my opinion to those who have balcony furniture and/​or wish to enjoy their balconies. I am never on my balcony nor do I have any balcony furniture but I have noticed debris and particles that I assume have come from units above me. I usually keep my shades down to avoid the construction workers directly across the street.
My heart goes out to owners. With the construction of a new building happening directly across the street, what kind of view will they have? thats not the best spot for a condo in my opinion.
This is my first time renting a condo and I love it compared to apartment rentals. This is probably the best building overall that I have lived in. With the new condo being built across the street I wouldnt buy anything in this building but my unit is very spacious and I LOVE lofts.
Overall, I would grade the building as a B+. If they maintained guest parking, didn’t have noisy trash chutes and didn’t have a building blocking balcony views, I would give them an A.

Nice building, but if you’re a renter thinking about moving in, think twice.
You’ll need to schedule move-​in date & TIME, yes, if you cannot move in the allotted time-​frame, you’ll get issues from management. The ridiculous movers I use, yes based in Miami, did not bother to show up, and mess the whole thing up. The management was less than helpful and wouldn’t let me move in late! I practically had to kill someone to be able to move my stuffs in the next day.
In most cases the agents and apt owners will want to over-​charge you for what’s worth in Miami. Yeah, it’s Miami, they’ll grab your $ and run. The unit above me had no sound proof floor installed, and not the lnadlord, not the unit owner above, and not the management would do anything about it. It’s ridiculous.
There are so many rules in this place that you’d feel like you’re living in someone else’s place except that you pay all the rent.

0 issues since I moved in 3 years ago.
Secure, safe, respect management & security and they will respect you and make you feel welcome.
Facilities are constantly being improved — upkeep is impeccable.
Views are tremendous. Units spacious.

After living in New York City for 15 years — even in some very questionable «slum lord» situations — I thought I had seen it all. I never thought moving into a high-​end luxury condo in Miami would make me even more miserable than living in a slum. BORS is a beautiful building with nice amenities to be sure … but you are always reminded that the building management exists ONLY to protect the owners and HOA and their concern for renters is minimal at best.
There are a HUGE list of policies on just about everything that must be followed. What do you get in return? ONLY the privilege of living at that location.
When I first moved in I was trying to hang a 5×5 canvas painting. I was willing to tip a guy in the building to take 5 minutes just to help me lift the canvas. NOT ALLOWED. They are not allowed to lift a finger for you as they are not insured to do so. If you even hire a handyman to come to your house they MUST show insurance coverage and be scheduled with the building management before entering. Really? I never had this experience in any of the 6 locations I lived at in NYC.
When my lease was up I kept emailing my landlord to send a new lease. They never did. It reverted to a month to month agreement. BORS threatened to turn off my key fob access to the building. I had to have my property management call the office to keep them from locking me out EVEN THOUGH I HAD ALWAYS PAID RENT ON TIME!!!
When I complained that other tenants were continually throwing their cigarette butts and garbage on my patio… they said there is nothing they can do. I just had to deal with it at the risk of damage to my patio furnishings and injure to my dog.
There is NO guest parking in the building and rarely available paid street parking in front. If you have friends… YOU CANNOT INVITE THEM OVER. They had valet parking here for the first 3 – 4 months after I moved in for $ 5. They then raised it to $ 7. My friends started to complain. In my last 6 months here there has been NO valet available at all. I have to tell them to park at Publix and then go pick them up and take them back to their cars. That is NOT luxury living.
They are now building a $ 4billion mall AND a new condo with NO parking across the street. The number of people fighting for limited parking is about to quadruple in this area.
My car sits in the parking garage here. I work from home so it is in the parking garage almost all week long. They had been doing spot painting around the garage for the past couple months. One day I found white paint splattered on the back of my car. Had to pay $ 200 to have a detailer get the paint off. When I told the building they claimed there has been no painting the garage… not their fault. I cannot prove it but it is the only logical reason for the paint. Whatever. The price you pay for a «luxury» building right?
I am moving out next month. I CANNOT WAIT to get out of here. When I gave the building my 30 days notice they told me… I have to give them TWO checks to get out of the building. One is $ 500 security for potential mover damage. The other is a $ 250 nonrefundable fee. For WHAT!!! Its just their policy. NEVER had to pay anyone to leave their building in my life. Its insane.
Oh. and of course I have to reserve an elevator for the day of my move. The moving company has to submit a certificate of insurance to the building. If they show up after 10 am the move is cancelled and I have to reschedule. with all the construction across the street my fear is the moving truck wont even have access.
I may NEVER get out of here!!!
What do I think of Brickell on the River South? Just two words «RUN AWAY!!!»

BRICKELL ON THE RIVER SOUTH
— Horrible service on move in day. You can only move in Mon-​Friday, I think 8 – 3. You only get a 4hr window tho to move in, And dont arrive any earlier… because you will have to wait. Also, they have a security officer observe your move every step of the way.
–parking sucks and valet seems to be annoying. I lucked out with renting from an owner who has 2 spots. but the parking spaces are so tight.
–great pool, work out area.
–owners dont pick up after their dogs… even tho there are 3 poop bag stations.
–contruction outside for «my brickell” is an eye-​sore
–amazing staff!
–conveniently close to the metro mover

I don’t know what happened with the other reviewers, but I have had a great time at BOR. All the staff members are quite pleasant especially the valet. The parking is somewhat to be desired but the amount of spots a renter gets has to do with the owner of the unit not the building. If they purchased 2 spots with the unit, the tenant gets 2 spots. The cable issue was voted on not by the management, but the owners during their meetings.
I feel as if the facility is a great place to live with amazing amenities. I feel as if the previous posters are unhappy with their landlords not so much the building.

I’ve been living in Brickell on the River since August and I have to say I am extremely disappointed. Not only have we had serious issues with the valet service and the management office, they gave us three days warning before removing all of our internet and cable for the entire building and left all the residents and owners to their own devices to obtain new service. My job relies heavily on the internet, so this was a huge problem for us. Additionally, they do not offer enough parking for residents. We live in a three bedroom and they only provide one parking spot (for $ 100 a month, might I add, on top of the already pricey rent), so we are left with two cars that cannot be garaged. They just reduced the number of valet spaces to 70 for the entire building, so all other residents who do not have spots and rely on the valet are forced to find parking elsewhere, which is not only unsafe but extremely inconvenient. There are many options of amazing places to live in Brickell, but this building is NOT one of them. Look elsewhere for housing.