Sun Tours & Shuttle

I wish I could give this place zero stars! Traveler beware of the bait and switch! They started out nice, before they had our money for parking. We were told to wear a yellow sticker and stand at the pick up location by the port when we returned for a shuttle back to our car. Well, we did as instructed and waited for over an hour while 4 of their half empty vans passed us. Just pay the 20 bucks per day to park at the port and save the headache!

My partner and I were greeted by a «barker» at the Port of Miami after I disembarked from my cruise. I already had reservations with a another shuttle service, however, this guy was able to match the price for my previous shuttle and so we jumped into the van since they were leaving right at that moment. The van was your standard fare and packed with people going to the airport (7 – 10). The driver was courteous and he got us to the airport in one piece.

This place is terrible. four bucks a day you definitely get what you pay for. When we got back to port of Miami from our cruise. They had no signage even showing where to get the shuttle. We just happened to recognize the lady that took our money from when we took the shuttle to get to that port. So she called for a van to come get us which we waited like 15 for. Then we were driven to another port of call and told to get off the van and get our bags. Then we were told we have to wait for another van from there. Keep in mind the parking lot from the port is like 3 miles. So now we are waiting 20 more minutes for this van. When it finally arrived we loaded luggage again. And got on then in this 25 person van they proceeded to put 40 people on. Crowded is an understatement. Then we sat there for 15 again because the van broke down sitting there. Then they called for another van. At that point we got off this ride and took a taxi 3 miles. Others joined as well. The owner and wife were very rude and and inconsiderate as could be. Other parking lots were 8 bucks a day and they just might be worth the extra 4 bucks.