VacaZon

They are the worst, particularly Nathalie Cohen. She strung me along for a week on Airbnb only to dramatically up the price at the end. She also demanded a security deposit much higher than was agreed to and took much longer than needed to get back to us. Needless to say I canceled the request. I wouldn’t recommend this rank amateur to anyone. If you book with them you are guaranteed to be disappointed.

Saw that these guys haven’t been reviewed in over a year. We just rented a home in South Beach, Miami. Nathalie has a ton of options in Miami from ultra high end to more affordable. We were able to find a good spot right in the thick of things for a reasonable price. Everything was as advertised and we did not have any problems with the security deposit whatsoever. Only complaint was there was some debris in the pool that should have been cleaned before our arrival.

Simply the worst! Rented their place, Sunset Villa in Jerusalem and it was a dump. Filthy and falling apart. The management was disorganized and didnt always answer the phone. We wore shoes the entire time and had to buy paper goods to eat off of and cleaned the bathrooms ourselves before using. First night couldn’t even sleep there was so gross.
Never will I rent from them and I encourage everyone to read this review and know rental company before using! !

VACAZON rented us a home for our group, and presented it as a «luxury home». Upon arrival of our group, the air conditioning did not work, the electricity did not work, and the house was in MUCH need of repair. We had 10 people and it was too late to look anywhere else. It took them 2 whole days to at least get the air conditioners working, and our group — was presented with either a «suffer through it» OR «lose your deposit + the two days of stay and find somewhere else to go asap». Worst Customer service! So our group was ‘forced’ to stay, because they were too many to accomodate elsewhere (so late in the game), and despite all the accommodations we made — at the end of our stay, even after a walk through, the company told us they were staying with our deposit of $ 1000. This is the worst experience we have ever had with a rental company, and really feel that they misrepresent themselves, their product, and overall they are scam artists. DO NOT USE this company, or you will really regret it.