I love McDonald’s, but this location is terrible. The fries are always cold and for some reason, they put big mac sauce on my chicken club sandwich EVERYTIME! It’s disgusting. Why???
Michael W.
Tu valoración: 1 Miami Beach, FL
The first thing i noticed about this McDonald’s is the cups for water and that’s a sundae cup, I was shocked to see the girl hand me a sundae cup for water so I told her that she gave me the wrong cup. The manager was very rude and she didn’t want to listen to anything i had to say i explained to her that I used to work for McDonald’s, and the company has cups specifically for water only and the cups say water and there’s also a clear cup they use. I also told her that the kids cups has been used for water as well she still didn’t want to hear anything i had to say, even after I told her that I came in her two days straight this week and I got a kids cup for water she didn’t believe me so, I told her that I am reporting you all to corporate because you can’t run a franchise anyway you want to there are rules and regulations. The attitudes the body language and the customer service including the maintenance are horrible and don’t forget about the rube customers rushing you in the bathroom and out of the bathroom. The biggest problem of all problems is the lack of speaking fluent English in America English is the number one language that is spoken. I am so tired of being told i don’t understand you and it doesn’t matter if you are Mexican and you are the owner, you should want your employees to speak more English than Spanish there’s nothing wrong with being bilingual but it is a problem if you are not practicing speaking English more
Bianca P.
Tu valoración: 1 Miami, FL
Lord do I despise this place. If it wasn’t for the fact that they are right next door to me, quick & cheap I would never come here. First of all this place is always packed and dirty. None of the employees speak any English, we are in America wtf? So I was standing in line behind someone and the cashier asks how can I help you? Umm excuse me there is someone still putting there change in their purse, how rude! I told her to wait, she insisted I place my order so I did. She took the next person while my good was placed on the tray. So both the cashier and customer are breathing over my food. How disgusting is this? There customer service is horrible. The manager apparently doesn’t know what he is doing! I asked once to receive a refund for an order I did not place it was a mistake on their park and he gave me a dollar BACK! Really!!! Horrible all around.
Albert D.
Tu valoración: 2 Miami Beach, FL
20 price nuggets order, no sweet and sour sauce available. Cashier says discontinued.
Yari C.
Tu valoración: 1 Miami, FL
Employees don’t try and help you out, take your order in the most boring way possible then don’t even give you the right sauces you ask for.
Nijole T.
Tu valoración: 1 Los Angeles, CA
This McDonalds is right next to my parents house so I found myself here twice now and both times I wanted to run out screaming. Seriously, out of the endless fodd options in Miami beach, WHY do I get dragged to McDonalds? I blame my son, still never again, he can get a burger ANYWHERE else! Both times the service was atrocious, the people in here scary. There was a long line, I just wanted to get a burger for the kid and move on. Some guy behind me stood REALLY close and then kept yelling at me that I was making him uncompfortable, why was i staring at him he yelled, I was to stop touching him, then he yelled for help and through himself to the ground yelling I was abusing him… uhhh…really dude? I just want a burger?!! Miami is full of interesting people to say the least, amusing to visit, maybe just not McDonalds.
Lindsay G.
Tu valoración: 1 Hollywood, FL
I have never in my life wrote a corporation to complain about the business until this McDonalds. I am there everyday with the same coffee order and everyday they get it wrong. You would think after going there everyday for months you would think they would know the order by now but apparently they are stoned or something. Also, more than once I have attempted to order ice cream after nine at night and they tell me the«ice cream machine is broken» because they are too lazy to fill it up. It is a credit to the McDonald’s corporation that they actually responded to the complaint letter and said they would fix it-the next day still the wrong coffee order.
Eve C.
Tu valoración: 1 Miami Beach, FL
I don’t really eat fast food, let alone Unilocal about it. I haven’t eaten at McDonald’s in years. I should’ve known that agreeing to indulge in a friend’s Quarter Pounder craving would end badly. But visions of Chicken McNuggets and that elusive Shamrock Shake started dancing in my head, and I relented. On our way there, we keep hearing ads for the new Chipotle BBQ Angus burger, and since that almost sounds kinda good, I decided to give it a shot. My friend gets the Quarter Pounder. We decide to share a little thing of McNuggets. All’s well when we place our order. Then we pull up to the drive-thru, and they’re doing something to the awning. Like tearing it off, which involves 2 people, a ladder, and complete blockage of access to the drive-thru window. So now the ladder-assist woman is our intermediary for the drive through window. Weird, but it worked, I guess. A quick check of the bag reveals that they didn’t outright forget to put anything in our bag. Back at the abode, I’m ready to dive into my burger. I open the box. Hmm… looks a little thin for a burger. I open the bun. Oh, that’s why. They didn’t put the burger on my burger! Just the cheese, pickles, bacon, onions and BBQ sauce. Are you frickin’ kidding me?! No excuses, McDonald’s. No excuses. And the fries were undercooked and soggy. And they didn’t have the Shamrock Shake. If I ever find myself back at this McDonald’s it will be against my will.
Gary S.
Tu valoración: 3 New York, NY
I totally got my fix for fast food at this place! Yummy fries, Big Mac, Chicken Nuggets — where can you go wrong!!!
Theo H.
Tu valoración: 4 Key Biscayne, FL
One of the only 24 hour drive-thru spots in South Beach. Do I really need to review the food?