Hawaii Hotel

I will start this review off by saying, if I could, I would give this establishment negative stars. This by far the worst hotel I have ever stayed at. The first room I checked into had major wet puddles on the floor, as well as on the bed. The television also did not work as well. They then moved me to another room where the AC didn’t work. They moved me again to the third room. This room worked fine. As well be prepared to give back your towels every day as they wash the ones you have in your room and give them back. If they do not receive them in time then basically you have no fresh towels to wash yourself with. After speaking with a manager her solution was to go to another hotel (horrible customer service). I wouldn’t recommend this hotel to anyone. Once again this was the worst hotel experience ever.

I wanted the cheapest place but decent enough to sleep for 3 days as I knew everyday I will be spending my time out with lots of activities.
I booked this hotel after reading all reviews and doing my research. Everyone has already mentioned negative points which is right I don’t want to waste time writing same thing.
Here are positive points:
— I paid $ 215 for 3 nights including taxes & fees which was the best deal
–There is enough public parking available near the hotel for $ 1/​hour till 6pm after that till 8 am its free
–Beach is right in front of the hotel because of which I enjoyed the beautiful sunrise with my husband & it was not crazy crowded.
–Free continental breakfast include, cereal, apple juice, coffee, tea, etc which is better than nothing.
–Customer service was good to use them call from your cell phone or visit them directly as land line phone in room won’t work
–Quite & Bed was soft to fall a sleep fast
Advise for Hotel (If the owner is reading this)
–Put proper sign for the hotel
–Things which are not working replace them or take it out completely (Like land line & refrigerator was not working in my room)
–Please provide extra towels & pillows when guest ask for it.
–Get the rooms clean more nicely especially cabinets I kept my clothes in my bag.
Advise for all:
–After reading my review if you still want to stay here than enjoy as I won’t mind either if I am getting cheapest deal in Miami I saved that money and used it for all types of activities there and had a blast :)

For a super cheap price. This place is alright. It’s right across from the beach, so that’s sweet.
It does smell like some really strong strange cleaner everywhere. The bed is comfortable, pillows are weak. But the room was cooled, and set up as nicely as it could be. Scuffs on the walls, it reminds me more of a room in a run down house than a hotel. There was no wifi which is a bummer.
The lady at the front desk was very nice, and got me right in.
I probably won’t stay here again unless I absolutely need to, like I did tonight, you get what you pay for!

I stayed here a night before leaving on a cruise ship. The first room we got, the A/​C didnt work but the staff was very prompt and curteous at getting us another room. The room was just a room. Tile floors, two beds, and a bathroom. Nothing fancy, but it wasnt as discusting as some of the reviews ive read. The price is good and its just steps from a very beautiful public beach. The windows didnt have screens on them, i personally liked that because me and my girlfriends opened the windows and let the beach breeze blow in while we got ready for dinner.
For the money, this was a great deal… the beach alone made it worth it!

This hotel is a JOKE! I stayed here just a week ago, middle of June 2014. It was terrible. The first room they checked us in had no phone, no remote for the AC, which was set for 17C and no other way to adjust it, no remote for the TV, which was from the 70s. The floor and the walls were so dirty, I was afraid to touch it. The overhead light was out and the shower head did not work. The funnies thing is this hotel is advertised as «Egyptian cotton» and «free breakfast» — their breakfast is a joke! And the sheets, well, they might be cotton, but more like «ghetto». The whole place smells like chlorine. I booked 2 nights, but only stayed for one. Never again!!!
Also got 2 parking tickets in 1.5 days there! The hotel issued parking permit did not work!

First time ever and definitely the very last!!!
Pictures on internet is misleading we arrived Wednesday afternoon after searching for the hotel only to find a small sign on the glass door, with another sign posted that we need to go to the hotel next door to sign in. Our AC in the room did not work and it looked like it was going to fall of the wall any minute so was the light fixture in the room. There was no control either. The partition in the bathroom was glass and so small that water splatter all over the place. It was also leaking and the water was all over the floor even running into the room. Every fixture and furniture in that room look old and used. Very bad condition. We reported it to the reception and she looked so surprised as if we did nit know what we were talking about. There was 1 face cloth and thin 2 towels and only 2 horrible pillows. We’ve asked for 2 more pillows. Went to the beach and on return found a control on the on the night stand and the AC was running. Went back to ask for pillows and was told that they didn’t had any. No one even mentioned to tell us that they fixed the AC and left a control. Weird. Never the less she told us to call her before 11am the next morning for pillows. No pillows yet. Strange that we the guests who pays $ 110 per night had to constantly check with them after we brought it under their attention. The place us noisy and n dump. Unfortunately we have to stay for another 2 nights. I on my way to K-​Mart to buy pillows so that we can at least try to get a nights sleep an get up without a stiff and sore neck. There is also no free parking. ONLY positive thing is the beach across the street. Will NEVER see us again. DON’T HAVE AN OPTION FOR 0 STARS!!!

For the price, this place is great. Spent two nights here in January over the weekend. Pros: inexpensive, close to a quiet beach, free parking a couple blocks away and after 6pm. Cons: small room, water all over the floor after showering, the «breakfast» leaves much to be desired. But honestly, if you just need a place to crash after playing all day this place is great. Would stay here again. Lots of fun little places within walking distance if you’re not up for the south beach pace.

Can I give it a negative five stars?
The receptionist on duty was on a personal call when we arrived. I asked him kindly to be aware that he should be receiving a phone call from getaroom.com’s supervisor and he ignored us. I asked him to ease put his personal call on hold and he went on as if nothing. When he finally got off the phone we were able to get the help we needed.
WARNING: the hotel is advertised as having parking– which it does NOT. They even have it under an amenity of the hotel. If by parking you mean City of Miami meters that you have to feed every day starting at 8am and you better not sleep in cause you’ll get a parking ticket more expensive than a night’s stay at this dingy hell hole. And you better hope there is a spot open when you get back or you might have to park half a mile away on another dingy side street. And you better pray Miami beach doesn’t decide to close down the street for repairs or a film shoot because then the hotel is shit outta luck in their advertised hotel parking. It doesn’t belong to them! If ALL that is required to list Parking as an amenity is to have access to parking meters (that belong to the city), then EVERY hotel in the WORLD should list parking as an amenity! Because there’s usually meters everywhere there is a road. Maybe they should list public restrooms and gas stations and trash cans on street corners as amenities too!
The rooms looks like a jail cell. They are dirty and the crusty paint is falling off the walls. Patches of black grime abound. No telephone. No way to regulate the air conditioning. My grandparents were freezing and couldn’t even call the front desk to ask someone to come and help them fix it because their room didn’t have a phone.
There was no toilet paper holder. The toilet paper was in the sink. And there were just two towels. No hair or hand towels.
The management (Mrs. Melina) was extremely rude and condescending.
Because i made this booking through a third party
had to call the hotel to cancel and the manager pretended like she couldn’t hear her.
SCAM ALERT!!! Don’t stay here!!!

It took me a while to decide how to rate this hotel because everyone’s standards are different and you have to be mindful of the location and price. A lot of what other people have said about this place is true: yes, it’s creepy, yes it’s kind of grimy, yes it seems the place is run by ghosts, BUT it’s absurdly cheap and literally steps from the beach! If you’re traveling with a family and need a good night’s rest along with amenities then this is NOT the place to go. However, if you’re on a super tight budget and still want to stay close to the beach or if you’re someone who’s on a budget and just need a place to put your things down and crash when you come back nearly blackout drunk only to wake up and do it again, then this may be your place. When a hotel in a waterfront location is this cheap you have to know something’s up, so don’t be surprised when you see it, and other people’s reviews should also tip you off that this place is seriously underwhelming. The worst thing for me was the mattress because when I slept on it it was a lot like sleeping in a hammock. On the upside, there were no bedbugs! Also, as someone said, there is no private parking, so you have to pay for parking on the street. Another person made a comment about the beach not being what one would expect for that area and I disagree with that because the beach is like any other part of the beach nearby: there’s sand, water, and lifeguards and it’s clean.

Why is there not an option for ZERO stars!!!
The fancy pictures you see of this place ARE NOT REAL! Stayed here one night and luckily after a brief conversation with the booking site that I used my next 2 nights were able to be canceled and refunded. Let us start…
Parking: There is no hotel parking, only local pay parking… so make sure you check your meter as needed!
Check-​In: Hawaii is apparently owned /​operated by the hotel next door. So you need to go in there and check in.
The Room: Tiny, Dirty and very dated. The bathroom only has a poorly attached half glass wall, so that means the shower water splatter gets all over the bathroom floor. The light in the bathroom was temperamental and would turn off and on. The bed was old and smelled. The window to our room faced the hotel who owns the Hawaii hotel, so there is no view.
The Beach: it is within walking distance, literally across the front parking. However, it’s not quite the beach you are expecting for this area.
Continental Breakfast: This is located of course in the hotel that owns Hawaii. Cereal served in what looks like old plastic cereal containers. My money is that those containers have never been washed, only refilled. The bread is plain cheap white bread and is located in those bread nooks, which have broken handles so you need to use your nail to pry it open. There is 1 gallon of regular milk and some imitation orange juice on the table.
Canceling the rest of my booked time: When I was speaking the the representative on the phone that I booked though (
) she was shocked to hear everything I had to say and she was very understanding. I told her I did not want to piss the front desk people off so if she could just cancel this with as little trouble as possible. She put me on hold, called them and as part of the agreement the hotels have with this booking site If the hotel pictures online DO NOT match what is actually there then they have to waive and 24 hour notice and allow a cancellation with refund. AND THERE WAS NO OBJECTION ON THE HOTELS END!!! At least they know they are royally screwed.
DO NOT STAY HERE. I felt bad for the international people who were there on vacation with their families from other countries, because of the language barrier and without iPhone service they are stuck in that hell hole.

There is no personnel at Hawaii Hotel so you have to check in and deal with the clerk next door at Ocean Surf (which is under the same mngmnt). Walking in Ocean Surf made me nervous. It smelled like the floor was cleaned with a 10 yr-​old mop and dirty water. The «lobby» looked like the setting of a scary movie. Even the clerk was awkward/​creepy. I was happy to see that Hawaii didn’t smell the same but it didn’t impress me much either…
There’s nothing attractive about the outside of the building. The hallways looked pretty nice but you can tell the facility is old. My initial room was horrible. The walls were poorly painted and the bottom of the walls near the bathroom were rotten. I had to switch rooms a few minutes after checking in because there was water leaking from God knows where. My second room was a LOT more decent. The beds were actually comfortable and the walls looked WAY better. I didn’t like the bathroom though. The shower walls were not properly cleaned and the towels were sloppily folded and 1 was stained– good thing I brought my own! The tv was ancient but it had cable and showed clearly, and the AC and fridge worked great. I slept good up until the morning. I could hear EVERY footstep that EVERY person in the entire building made.
The BEST thing about this place is the location. It’s right in front of the beach and around the corner from a lot of businesses (pharmacies, stores, eateries, etc.).
If you’re looking for a cheap pIace to JUST lay your head at for a night or two and can handle a little (or a lot) of ratchetness, then I say try it… at your OWN risk.
I do NOT recommend this hotel to anyone traveling with kids.

If there was an option for 0 stars that is what I would give this place. We flew in late and it was around midnight when we finally got to the hotel. We walked in and found some shirtless dude laying in the lobby and the front desk was stranded. Aforementioned shirtless dude told us we had to check in next door. Weird, but ok. We had pre-​paid for the room, like $ 60 or something.
When we got to the check in desk (in the OTHER hotel…) Our reservation was no where to be found. The clerk was on the phone trying to verify it and wrote our credit card number down on a piece of paper. Awesome. Finally we got things straightened out and headed to our room.
To say we were disgusted with the room would be an understatement. The place was dirty and dingy. If it hadn’t been so late already we would have left for sure. The showerhead was loose and spraying all over the bathroom, there was mold on the bathroom walls, the paint was peeling… it was just nasty all around.
Avoid this place at all costs.