Domino’s Pizza

My husband and I have given this place several chances to prove their service but yesterday definitely topped it off. We decided to order two pizzas one thin crust with pepperoni and green peppers and the other hand tossed with chicken and bbq sauce and onions. Our daughters had their pepperoni one while we had just one slice of the bbq chicken one. Thank goodness this happened this way. Maybe half hour into it I started getting heart burn to the point where I had to take Tums. Heart burn where The acidity made its way out of me. Tums didn’t help — the puke fest began. Mind you this was around 9 PM, where the toilet and I became best friends. Couple of hours later my husband too had to run to the bathroom to vomit and use the toilet. On going fest until 5 AM. Went to work and broke out into a fever and had to leave early. Worst experience ever. Will never order again. Can’t determine if it was the chicken or the bbq sauce but it was definitely the pizza given that nothing else was eaten for dinner that night. Stray clear from this place please! Don’t mess with your health.

Took two hours for delivery. I’m surprised the pizza was still hot. They need to hire more delivery drivers. We called the store twice to get a status update and the girl on the phone seemed like she had no clue what was going on. Will never order from here again.

Very rude service! Got hung up on and had to call back so they could tell me my pizza that said it was on its way 35 mins should be here soon. That they just took lots of orders on this delivery. Which means if my pizza ever makes it, it will probably be cold. Will never order again

Worst experience ever. They mess up my order. Pizza gets here cold and with the wrong ingredients. I call to to see if they can fix it. One hour later after they implied I was lying, they offer a free pie. I called two weeks later and now they accuse me of trying to get free food from them. Horrible service. Never again!!!

Pedir una pizza por internet y saber en qué etapa de preparación está desde tu casa? Si, en domino’s podes. Vos mismo armas tu pizza, le agregas los ingredientes, elegís el tipo de pan y voilá! Pizza personalizada por un precio muy económico. Son muy ricas, y es un paso obligado probar los panes rellenos, una delicia. Si estás en Miami y no querés gastar mucho y comer rico, esta es la opción.

We had my daughter’s birthday party at the Scott Rakow Center in Miami Beach. We ordered in pizzas from here. To begin with, the online ordering is extremely clunky, which made the ordering take a while.
The prices are average.
The pizza itself was descent while hot, but once it cools down it’s not as good.
On the plus side they showed up right on time.

Disgusting. After waiting for over an hour, everything was burnt except the wings. When I called to complain I was told to call back later because their computers were down. Don’t go here!

Delivery was on time however I have to say: I am addicted to salt and am the kind of person that adds salt to food without even tasting it, I didn’t add any to this pizza and it was still WAY to salty for me… Also cannot fathom in what world it is acceptable to have that much fatty oil on a pizza the box was drenched in it. Always been a dominos fan but it might be time to move on…

I’m not going to lie the pizza was great but they were so cheap on the pepperoni and the tomatoes I will never again use this location. When I order take out I honestly do expect to get the very best for my money’s worth and they said they had to charge $ 0.50 for more and my pizza barely had nothing

There was an issue with the payment not going thru in their system when I did a carry out order. The girl at front tried twice and couldn’t get it to work she went told the manager JOSE who came and and was not very nice. To the point where he told me to «RELAX» bc he was not the one who took the order. I was simply explaining what the situation was. Mind you I was not complaining. It discusses me that people who work in hospitality retail or anything customer service related have NO CUSTOMER SERVICE OR PEOPLE SKILLS AT ALL! I don’t care if your getting paid 7 $ and hour or $ 70 an hour service is service. Coming from someone who works dealing with people business owners should pay closer attention to the employees they have who deal with customers. Perfect example of why people prefer to do everything online then deal with rude arrogant people.

Best delivery pizza I’ve had in years. Delivery us fast and the drivers are friendly and polite.

Ordered online and I have been waiting of almost 2 hours for a pizza located 5 minutes away from my office. Customer service has been horrible as they do not answer the phones at all and they keep transferring me to the call center. Never again.

Honestly, I order Dominos because I figure it will be consistent with the other Dominos in other locations. I was mistaken– EVERY time I ordered something was wrong: cold pizza, wrong soda, waited almost 2 hours, inappropriate behaving drivers — it’s really disappointing.

This is just another chain pizza place. It’s not the best pizza okay. But it’s okay every once in a while. But let me say that there sweet mango habanero sauce is the best. You have to try it. I need a bottle of it wow it’s good!

Terrible they changed a lot. Pizza is not topped right bacon on 2 slices only, cut terribly with small corners, run away the worst in miami

This place delivers FAST! less than 45 minutes and they always on point with their orders! This is my #1 place to order pizza

Love it no big problems (missed BBQ Sauce sometimes or other small stuff but for about 8 .- a pizza its great) i usually pick it up myself, order online and use the coupons on the ipad its always a great deal and its a clean prof. place i go there since many years… was before a fan of papa johns next block but prize there is almost double and the papa john place looks like last century plus their computer system is totally outdated…
Great pizza great place fast bake :_)

ONLY ORDER IF ITS AN AMAZING DEAL!!!
The headline says it all. While I haven’t experienced the rude behavior others have, I can say there’s definitely an attitude of ‘I dont care’ No pleasantries or smiles when they deliver and that isn’t even the worst part.
What makes me tell people don’t order unless its an amazing deal is because the quality in no way reaches its potential. I ordered several of my usual items when they first came out or were changed, and they were excellent. Now the staff has given up on quality and some days its 75% quality some days way lower like today’s 25−30% quality.
In addition to being burnt as typical, the pizza came cold and was rather rubbery. I always check my pizza for correct but I guess after today I will need to taste too to make sure its still hot.
So unless you enjoy not knowing if your pizza and sides will be burnt or even better burnt and cold dont order with Domino’s Pizza, South Beach!

Let me start off by saying that I have to give them a star because there is no option for a negative star. The rating system needs to be able to detract from their score instead of add to the rating by bumping them up one more star. I am furious as I just hung up the phone with the Dominoes lady. So I will begin my story from the beggining. It’s Monday night football and my boyfriend and his friends wanted pizza so I got online and started to order via the app. There’s a great deal under the coupons and promos section that’s called Fall Football Perfect Combo. It says and I quote «2 Medium 1 topping pizzas, 16 piece Parmesan bread bites, 8 piece cinnastix and a 2Liter of Coke» I was having issues checking out because I had added more toppings to each pizza and it was coming out to 32 dollars. So I decide to call, I get put on hold for almost 5 minutes. The lady answers we begin ordering. I tell her about the special and she’s like «I have different coupon den the computer! You see coupon you like you give me coupon number!» So I realized she has a Spanish accent and since I speak Spanish maybe we might understand each other better in Spanish, because her attitude was completly unwarranted. So she knew exactly what coupon it was (I don’t know why she said she didn’t have it) anyways, so when I start ordering the pizzas I tell her I wanted to pay for extra toppings and she goes «No! One topping only!» I told her I would pay for them and she refused again. At this point I just want to freakin eat, so I said fine one topping each. Then I said I wanted the second pizza to be a pan pizza and she flips again «No changing pizza! It has to be hand tossed!» I said no the coupon online says two medium 1 topping pizza and doesn’t restrict what type of dough. She’s goes «yes I’m looking at the coupon and pan is more expensive.» I said I myself was looking at the coupon online and it DID NOT STATE ANY SORT OF CRUST/​DOUGH RESTRICTION. So I hung up basically feign totally wronged. And I know it’s just a pizza place but I work in the food and beverage industry on a hotel property. When you are completly rude to people in such a non apologetic way, it makes me wonder how in the hell you’re even still operating that business. And I’m also going to upload a pic of the coupon so that all you readers can see that I was right and she made no effort what so ever to accommodate something as small as a different type of dough on one pizza! FU*@kin ridiculously disrespectful employees! I would rather starve than ever let myself or anyone I know order from them! There’s a million pizza places on the beach and who gives a shit about Dominoes, hoping people get sick of this place and it closes!
Sincerely,
So angry in south beach

Took OVER an hour to deliver, though they said 30 minutes. Not very hot and def not very crispy.
Ordered my usual Veggie Gluten Free, very nervous because it was the first time Dominos did not write it on the box. Anywhere.
I could die from Gluten, its not a little tummy ache.
Not impressed. But then I am in South beach afterall.

I can’t believe I’m writing a good review for a pizza delivery restaurant, but that’s how good tonight’s delivery was. I love the online ordering system. Not only can you order the pizza you like, or search for deals, you can also see photos and other people’s reviews of those said pizzas. Then you are able to track the entire process from your order receipt to the departure from the store for delivery. Delivery is as promised (tonight less than 30 minutes!) Domino’s has not yet messed up my order either (unlike some other competitors that rhyme with «mutt»). Their prices are reasonable. Their new artisan pizza is just fabulous. Ordered the spinach feta artisan pizza. Comes with spinach, feta, onions on a thin artisan buttery crust, cut into 8 squares. They say it serves 2 but that could easily feed 4 as well.
Keep up the good work, Domino’s!