Jensen Property Management & Leasing

This was completely unexpected to have a positive experience with any property management company.
I leased a studio for 8 months then moved to a 1 bedroom dec 1^st. While in the studio I had the oven and microwave go out at the same time and had it fixed asap!
When I moved they had shampooed the carpet and painted as they said they would.
In dealing with Jenson Staff… Everyone was very nice and did what they said!
Great Job!!!

I won’t tell you all the negatives I’ve heard about Jensen Property Management AFTER our recent interactions. But, if I had known then …
Anyhow, I am giving you a heads up. We were interested in renting a house and noted that Jensen had the most listings. We put in an application on a house without seeing the inside. We drove by it a number of times, thought it looked good and liked the neighborhood. We were somewhat disappointed when we finally got to see it since we had been told it was cleaned and ready for viewing. The walls needed painting, the house was generally dirty and some things were in disrepair. When we went back to the office we were told that the owners would not paint between tenants and would not even pay for the paint. We discussed it at length and decided we would paint and make repairs ourselves. There were a few things Jensen was going to take care of. A few days later we went back to take some measurements, and saw roaches, quite a number of them. When we went back to Jensen and told them about the bugs we were told that the bugs were our responsibility. We declined to lease the property and decided we were lucky to have seen those critters before we signed. They might have been our roomies.

Do not ever use Jensen Property Management in Mesquite! Does not even deserve 1 star. Worst company I have ever worked with in my life! Lucy is one of the worst people to work with I’ve ever experienced. She has 0 tact and is VERY rude and disrespectful. They completely screwed up then didn’t want to figure it out so they just stopped taking our calls and sent us to collections. THEY should be paying US money and instead, made up a false bill and sent it to collections. So it has been screwing up our credit ever since!