Days Inn Mesquite Rodeo TX

We booked and paid for a room for 2 nights, and checked out after 1 night. Upon walking into the room, we saw a lampshade was broken. I informed the front desk and it was replaced shortly after. But as the night continued, we found the towels and sheets to have streaks of stains all over them. The shower didn’t work properly (only heating options were either scalding hot or luke warm water), there were several large gaping cracks in the tile around the shower, and the tub didn’t appear very well cleaned (pubic hair). To top it off, someone by the stairwell was smoking weed in one of the rooms. It was a very strong smell and anyone going to the 2^nd floor absolutely had to walk through it. We complained to the front desk and all they seemed to do was spray pledge in an ineffective effort to mask the odor.
If you’re after an indoor pool, yes this place has one, but it’s very, very small and looks nothing like the photo online. I commented on it while my husband checked us in. When we were in the lobby informing the front desk of the broken lampshade, another family came in and made the same observation.

This is a horrible hotel (if you want to call it that). The room I reserved was very dirty, one of the beds had many stains on the sheets along with dried toilet paper and pubic hairs on it. I literally smelled each pillow to make sure it didnt smell of ass or a prostitute. I have been in many hotels and this one needs a good olé natural disaster. When I went to the front desk asking for a refund I was denied because I stayed the night anyway, which I find to be rather frustrating because I was told earlier that all the rooms were taken and on top of that it was 2am when I checked in whats a customer to do sleep in the car and get towed because im not a guest any longer? Also the front desk clerk was visibly upset when I told her I would be reporting this to the BBB or maybe it could have been that I told a future guest they allow butt funk and pubs in the beds… Who knows but regardless this «Hotel» fails along with the staff. DO NOT BOOK THIS PLACE!!!
UPDATE — filed with BBB case #91 346 202

I will never stay at a Days Inn. DO NOT visit the Days in 140 Commerce Way Mesquite, TX if you have children. The Manager Sushil Kumar told my brother that they prefer truckers and travelers looking for a good night’s sleep and that nobody wants to see kids swimming in the pool. He was very rude and would not even look up as he spoke. Customer service is horrible. STAY AWAY. I told my brother to always stay at Laquinta Inn. They are family friendly, pleasant, clean and has great customer service.

Do not stay here! Bed Bugs!!! Bed bugs bit me and 4 of my teammates. Upon notifying the manager we were told we were lying and that we can not prove that it came from there hotel. We stayed there Saturday night and left Sunday morning. The manager told me that he had the rooms sprayed for bed bugs on Monday (Memorial Day) and there were no signs of bed bugs. Why do my team and I have rows and rows of red bumps all over are bodies! Also who exterminated on Memorial Day and why was it conveniently exterminated the day after we left? He refused to comp my visit unless I go to a doctor and have my bites diagnosed as bed bug bites. Also refused in any way to have my house inspected and exterminated. So please do yourself a favor and save yourself the trouble and money and stay somewhere else!
Bed bugs infest your home and can get severe enough where you have to throw away all mattresses. Also heat treatment the only proven way to get rid of them can cost 1200.00 just some thoughts.