The UPS Store

I would give no stars if possible! They fingerprinted my son and his fingerprints were sent back because of the poor quality of the prints. I had a letter stating that it was the printers fault. The guy who printed my son remembered him and said yes he did print him. My son is disabled and does not drive or have a license so the first time they took my license and then charged $ 15 for the service. But when asked to reprint and even when the printer remembered doing it the first time they would not guy reprint my son because he didn’t gave a license this time either when it was their mistake. And they were exceptionally rude especially the girl at the counter!
!!BUYER BEWARE !!

I have been to this store in the past and I have to admit I was very disappointed! I had to send a package a few days ago and they were the closet place so I went in and boy was I blown away! They are now under new ownership and new employees and I was very impressed! The customer service was remarkable and they made the process of sending my package out very smooth. I noticed they offer notary services so I went back the next day to have items notarized it was quick and faster than going to the bank. I am very happy changes were made and I will continue to come to this location!

Was just told it would be over $ 60 to UPS overnight letter a house key to my realtor. Reason? Because it is technically a «package». Ridiculous and I got attitude on top of it all.

I would not go back, I will not conduct business with them anymore.
They wasted my time and I wasted my money on them. I brought in a painting that was about 40 X 30 inches and weighted about 3lbs. I ask the blonde girl at the counter for an estimate to ship the painting as I was getting a few quotes for the shipping businesses in the area, she tells me it’s going to be $ 50 total.
So, I come back in the next 2 days after thinking they had the best quote. I go through the process of sending out the painting and the lady (different person) tells me it’s going to cost $ 233.14 in total. I was f”ing pissed AND now I’m in a time crunch to get this out before a meeting. I told the lady what I was quoted before, but all she could do was apologize and give me $ 5 off. I paid the f’ing amount and I was livid. I felt tricked and I would have went somewhere else if I had the time at that moment.
I have many more paintings to mail out but I won’t do business here again and I will let everyone of my business associates know of my horrible experience here.

Bring your own tape and scissors. I wasn’t allowed to use theirs because of «insurances», and they charged me $ 2 to tape my package. Business must be slow. FEDEX next time.

Website and front door say business opens at 8:00 am. Twice in the last month I have gone here at 8:15 am, and its still closed. This is extremely unprofessional and I will never give them my business again for wasting my valuable time before work in the morning.

I thought I’d just run in since it wad close by… WASTE of my time! The owner is the rudest business owner I’ve met in awhile, I’m not sure how they expect to keep the business running with that kind of attitude– not caring and apparently not happy with life in general. I was late getting back to work because they were incompetent and over charged me TWICE and had to redo the transaction! I ended up taking my packages and documents and telling them to cancel everything. NEVER going back yo this one– I’ll drive out of my way to avoid it from now on

Great location and staff.
Came here to drop off some books to send back to Chegg. The young lady working had awesome pink hair! She was really nice and bubbly, scanned my books and had me out in no time with receipt in hand!