Staples Copy & Print Centers

Just bought a NEW modem. Called Cox to set it up and quickly found out that the NEW modem I just bought was active on another account… So moral of the story, this location is taking returns and re packaging them as new and selling them to customers. Really Staples? You just lost my future business and anyone I can tell my tale to.

The girls at the copy center were incredibly rude, and that’s not the first time it has happened. They act as if they hate their jobs and they take it out on customers. Great job, Staples customer service training. Hope you keep losing money over it like you just did.

Tried to buy a printer here on 12÷29÷14, clearly on sale in the store flyer, in-​stock. I held the unopened box in my hand.
The staff were so disorganized and so ill-​prepared to do their jobs I left empty handed, they missed the sale all because they don’t know how to do their jobs even on a fundamental level. A follow-​up phone call demonstrated the store staff simply don’t care whatsoever.
A follow-​up check with Staples customer service online showed the rep never read the email, only responded to a particular keyword. Laziness or lack of skill? Perhaps a lack of abilty to read English.
If you shop here be prepared to deal with poorly trained kids as employees. My money ended up with Amazon, free shipping at the same price. This is a good example of why so many brick and mortar stores are closing.
I learned my lesson and will never again darken their door.

Store manager helped me fix a major mess-​up. Thanks Sean!

They were very helpful yesterday, not just for me but with all the other customers. I came in to get some flyers printed up regarding my lost dog. They gave me previews of the b&w vs the color. They were all very helpful. There was a short wait in the checkout line but it gave me the opportunity to watch them with other customers. The female cashier gave them a very helpful description of how long they would need their Staples card until they would be in the system. She gave them the rundown of where to find specific needed information when registering their new printer and a basic step by step of how to install. Nothing she did was unnecessary or made the wait very much longer. They opened up another register to get other customers through and the managers were not impossible to find as they were out helping customers on the floor as well. I was very impressed with the customer service at this location and if you have any questions regarding copying or cropping, they can definitely do for you anything within their means.