SST Auto/RV

I would highly recommend SST to anyone with an RV. Dennis in service is great. He is very helpful and always gives me fair prices. Thanks SST. I will be in soon for a water leak and service on my generator.

We had reservations at an RV park in Prescott to get out of the summer heat. We’ve really been looking forward to our trip. while putting on my weight distribution bars I broke one of the retaining clips. It’s not an expensive part and it’s not even hard to put on but I didn’t have any tools with me. Everyplace I called was busy and couldn’t get to me until the following week. I called SST and talked to the service manager, he said no problem, just bring it in. I did just that and he had our problem fixed and us on our way in about 30 minutes for a price we could not believe ($ 21). That is what customer service is all about. My wife and I are very impressed with SST, their quality of work, and pricing! They have earned us as lifelong customers with that simple gesture of providing quality and timely customer care. I highly recommend this company for your RV needs!!!

This is a fantastic place. I am a Southern Californian that found the specific Travel Trailer that I have been searching for over many months. This specific preowned trailer does not come up for sale often. But just my luck, 2 of them did. One in Northern California and the other in Mesa AZ. So I decided to call SSTAuto about their TT for sale.
I must say Leon and Mike made it very simple for me. They understood that I am an out of towner and couldn’t easily come in to see the TT. They were sensitive with this and answered all the questions I had over the phone. In addition they were great with the idea of negotiating the price over the phone. There really was very little negotiating as they pretty much accepted the price I offered. In addition, they reassured me that everything will be taken care of and I would be happy before I left the dealership. When I arrived there 2 days later to look at the TT they were true to their word. Detailing was done, propane and water tanks were filled, a new battery was installed and other equipment was provided so I could use the TT immediately. They even provided the toilet paper LOL! Now that is service. However, that was only the beginning of their customer service. Dennis brought me through the entire trailer, inside and out, and explained everything. He encouraged me to ask all my questions and even gave me his personal cell number to call anytime for questions if more should arise. Then his colleague inspected my truck to make sure all my wiring was correct and set my electronic brake controller settings. He also set up my hitch and helped me to connect the truck to the TT. After this everyone sent me off. Since it was my first time towing anything they even gave me some driving tips while I was pulling away from the lot.
Now you would think the customer service would end there. They even called me up the next 2 days to make sure I got home safetly and that I was satisfied or if there was anything that I needed further.
I really appreciated the customer service because they exceeded my expectations. The place felt more like making new friends rather than a place of business. They had a good sense of humor, love to relate to people, and all gave me their personal cell number to call with any questions. If I lived closer I would have returned to purchase additional accessories from them also or have them take care of my TT if I should ever need it serviced.
Thanks Guys for the great experience.