Simply Maidz 4 Less

they did not show up when scheduled, and have tried for weeks to get in touch with them, cant get through. dont bother with them.

I would give them 0 stars if I could! They never showed up to my first appointment, never called to confirm, even when I called them and left a VM, never apologized for there mistake, and even offered to rectify the matter, they told me someone would call me to reschedule, and of course no one ever did. Very, very unprofessional. Stay away from these guys and don’t waist your time or money! Good Luck

I wish I could report on the quality of their services but I can’t even get them to return my calls to schedule.
I picked up the LivingSocial deal to clean the home and the windows. Called them twice. Their machine says «we will call you back in 48 hours.» First call was 8 days ago. Last call was 2 days ago. I don’t think they are calling me back. Thank goodness, LivingSocial is great on refunds.
So how do they stay in business?

Wish I had read the reviews before purchasing a Livingsocial deal for 3-​hours. Scheduled my cleaning 3 weeks in advance and they were a no-​show… left several messages, and no one calls back. Thankfully, Livingsocial refunded my money, even though THE COMPANY HAD MARKED MY VOUCHER AS REDEEMED!!! So, they mark the deal as redeemed and then never show up… AVOID THIS COMPANY.

So, i purchased the living social deal in December, for 3 hours of cleaning with 2 maids. They didn’t have anything available until January for the living social deal (unless I wanted to pay extra, then they had immediate availability-​looks like that’s how they are getting their money here, you pay extra and maybe they actually show up). i scheduled for February 11. They said they would be here from 8 – 11. the day before they texted and said they would be here at 10, and it would be $ 70.what? I already paid for this on the living social deal. ‘Oh. Wrong person’ she said. Well, what about my appointment? No answer. Called back the next morning at 9, she said she was at the gym and would call back. 10:15 i call back and she hung up, texted and said she would call me back. I texted back. ‘Ok, but you said that an hour ago. ‘I don’t know, call the number’ i did call the number. The answering machine says they will call back within 48 hours. I left a message. Still no answer and it’s been a week. No answer from the company at all. And yet they marked the living social voucher as used. Yep, they took the money and ran. So, I tried to look for competitor prices. I looked up commando cleaning on living social. It turns out, the website is exactly identical, down to the fact that all their reviews says no one ever showed up either. But living social says they cant do anything until they try to contact the company. They haven’t had any luck either in contacting them. Next time I will just buy a groupon and use it for a different company. they have more options for companies anyway. Pretty frustrated, because I had a major math test the next day and i could really have used the help this week. (I have 4 kids, and one on the way and I’m in school full-​time). I have reported this company to the BBB for fraud. Finally, 3 days later I got ahold of them by calling the cell phone of the owner that I had scheduled the appointment with originally. I hear the lady reading off the text message that I sent in the background. They all knew exactly who I was and what had occurred and did nothing to fix it until I took the initiative myself. The only explanation they gave was that there was a family emergency and that’s why no one got back to me. So, there was a family emergency that day that you were said you were at the gym when you were supposed to be at my house? And what about the fact that every single review said the same thing, for the past several months-​that no one showed up? In addition, she said she would mark the voucher as unused immediately so that I could get my money back, and it would show up in half an hour. That was 4 days ago. And they refused to reschedule. and living social is still trying to get ahold of them with no success, but they did tell me that this problem HAS been reported before by other clients trying to redeem their living social deals with this company. This experience has been a nightmare. After a week, I finally got living social to refund my money. I purchased a livingsocial deal where the reviews say they will actually show up and stay the whole time allotted. we’ll see how that goes. Also, I found out that Handy is running a special for $ 19 or $ 29 for 2 hours of cleaning. So I booked that. They have next day availability, no living social/​Groupon required. My appointment time was moved to later in the day, I told them I couldn’t do that, but the lady did come at the appointment time and worked the whole time. She didn’t quite finish, so they gave me a credit to have someone come back. Which is much better then not having anyone show up at all and lie to you. After 30 days, I got a notice from The better business bureau that they couldn’t even get ahold of this company after I filed my complaint. And finally, a month after this happened, they took the living social deal down. I am so glad, I hope no one else has to deal with the frustrations and hassle I and many other customers experienced. Folks, don’t use simply maids for less, use Handy. The Handy ladies will show up on time every time, let you know if they have to reschedule at least the night before, book you as soon as possible, and if you aren’t thoroughly satisfied, they have someone else come out for free to finish the job.

Imagine the worst experience ever, these guys are that x10. Doing drugs on the job, check. Breaking my stuff, check. Doing an awful job, check. Had to ask them to leave. The following day the cleaner somehow found out where I work and started calling my office dozens of times. They showed up 6 hours late, and up charged me 3x the voucher cost. 2 days before Christmas no less. If you’ve worked the jokers and had a similar experience please post a review. This type of business is unacceptable.

I had them come clean my home prior to hosting a party at our house over the weekend. Everything seemed to be going fine until the day of the cleaning, then it all started to unravel.
When I called, I called to ask about a Living Social deal for 3 hours of cleaning for $ 59. I hadn’t purchased yet because I wanted to know about the availability of the cleaners and make sure they could get us on the schedule. Well it turns out, that due to the short notice, even though there was availability, I couldn’t use the Living Social but that they would cut me a break on the cost and only charge me $ 80 for 3 hours since they were squezing me in.
Fast forward to cleaning day and everyone showed up on time… very promising start… cleaning was going well… thinking this was totally worth it… then an hour and a half in they say they are done… wait what!!! I paid for 3 hours. Apparently not, I was charged, the basic cleaning which is calculated on the square footage of my house, not for 3 hours… even though the night before, when they called to confirm the time, I verified that I paid for 3 hours with 2 cleaners.
So I call the company and Shannon (the guy at the main office) says that he will call the cleaners and have them do the windows for me, fair trade in my opinion. Well… the cleaner is angry with us because we want him to keep working but goes to the car to get his phone so he can talk to Shannon in the main office. He then yells at Shannon and bolts… literally left the house… gone…not to be seen of or heard from again.
I then get a text from Shannon… here’s the best part, I will put it in word for word:
So I spoke with the cleaners who were at your home and they said that they have done the Windows as well as baseboards in your home. They said your home was pretty clean to begin with…
Umm no, no you didnt and lying to me is not going to help the situation. So as I am sure you can guess… don’t use Simply Maidz 4 Less… there are plenty of other options out there that can treat you this bad… and maybe a few that will treat you better.

Will never, ever use this company again & would never recommend anyone to use them!!! I purchased a living social for 3 hrs of cleaning. Set up for Monday ¹²⁄₂₂ to arrive between 8am-​12 & would call the night before to verify. Never got a call and cleaners didn’t show up till the next day at 10am. After 1 hr of work said had to leave and would return to finish that afternoon. They never came back or did I get a call from company. VERY Poor service!!! I would give them Zero Stars! :(

If I could give this place a zero star review, I would.
I needed someone to come and clean up our temporary housing upon our moving out. I saw this place had a Groupon and I called them BEFORE purchasing the Groupon to ask if they were available on the date I needed and if they would go to my location. I was told that they were available and, yes, they would go to that location for an additional $ 10. I informed the person on the phone I had just purchased the Groupon and then made an appointment for October 9, 2014. My husband drove the 30 minutes out to the location and then waited for an hour passed the scheduled time, but they never showed.
I called later to reschedule before the expiration of my Groupon, telling them I had a Groupon to use (as required by the Groupon voucher). This cleaning was for our new home, and was much closer to this business’s location. My appointment was scheduled for today, December 11, 2014. Again, they completely no-​showed.
I just called to inquire as to why they’d stood me up TWICE now (well, they stood up my husband, really… HE is the one waiting at home for them to show up), and I was told that they don’t have a valid Groupon promotion going on right now. I told the kid on the phone that 1.) I am looking right at the Groupon voucher and told the person who scheduled me BOTH TIMES that I was using a Groupon; and 2.) that is NOT a reasonable excuse for not showing up for our appointment — if the appointment was made correctly (which I assume it was not), then what difference does it make if I have a Groupon or not? The kid blathered on about how they don’t have a Groupon but they do have a Living Social and people get them confused bla bla bla. I basically told him that was their problem, not mine, and I do not appreciate my husband’s time being wasted because they assume some people might be confused about what coupon they purchased.
His response was basically: «Sorry, but you can contact Groupon for a refund!» Gee, thanks. I would have done this TWO MONTHS AGO (or I wouldn’t have purchased it at all) if the people booking the appointments had any clue what they were doing. Stay away from this irresponsible and inconsiderate company!!!