Restaurant Depot

Always been wanting to come here and check this place out. We do a lot of cooking at my house and the Meat section was calling my name. «Mr MARK!»
This location is by far nicer than the PHX store. I won’t even review that one since Unilocal does not offer a zero score.
You definitely need to own a restaurant or have a tax ID number to get into this joint. My BBQ store in Scottsdale tipped me off and told me that joining the Kansas City BBQ Society would give the the secret handshake to get me passed the pearly gates. Nice!
Both the service help and the general arrangement of their products are a little less than desirable. I knew what I wanted to get beforehand and made a mad dash to the meat cases.
There seemed to be a lot of pallets all over the place and the forklift drivers appeared to be training for NASCAR. I’ve been in most of the local commercial food places in town and this place is very similar.
Grabbed the best looking Angus Beef Back Ribs that were available and quickly ran to the checkout area. Most of the other stuff you can get at similar stores without the hassle. It is still cool to check out all the giant portions of product.
I’m going to round up slightly considering that this place was probably wiped out from the Christmas /​Holidays extravaganzas. Will most likely return for some more flesh out of the Meat selection and possibly pick up some Fresh Grouper in the Fish section. RUN FORREST RUN!
2.75 STARS

I like this Restaurant Depot best of the 2 in the valley. I have been shopping at the 2 valley locations for 4 years and I can appreciate this location best because they always have all product in stock and there is always someone readily available to help with carry out assistance. Two quintessential points: 1. Minor emergency averted by having product in stock 2. Thanks to carry-​out assistance for saving my back

I’m disgusted right now. I called to check on the price of sugar and was treated so rudely that I will do all I can to avoid shopping there. I am courteous and patient and expect to treated in a respectful manner. That was NOT the case!

this location has changed sooo much since last time I was here. They must of took advice from other store chains and packed items to the ceilings. The Flow is bad compared to what it was. Before you could walk in and enter right away with the scanning desk on the right, know its on the left where there are cart confusion because they have pallets in the middle plus its direct access to the cold produce. meh but still

Great quality produce and fresh meat. I buy all my ribs there for BBQ competitions and have never been disappointed. Great selection of dry goods and spices. Don’t expect to get in and out quick as they are always busy.

Had to update my review due to the store adding a fresh fish section to the market. We here in Arizona have no access to the ocean but restaurant Depot makes us now feel as if we are on shopping on the Gulf Coast lots of friendly staff reliable foods for the restaurant business our partners for success.

After my experience yesterday, I had to write a review… The manager Joel (I think that was his name?) saved me and my mom! My cousin got married yesterday and my mom was in charge of the breadsticks for her reception. As we were preparing the food, she realized that she had never picked them up!
We pulled into the parking lot at about 6:30PM. THEY CLOSE AT 6:00PM! Luckily, the exit door had not been turned off because the workers were still inside. We ran in the exit and asked the manager to please let us buy just 2 boxes of breadsticks. We were so happy when he said it was fine. I don’t know if he is just an awesome guy or if the panicked look we had persuaded him. Either way, we made it back the reception just in time with breadsticks in tow!
Thank you so much Joel!

I always dread going here every week but as a small café we can’t afford the high food delivery cost. So what I’m stuck with is this place. They always seem to be out of a lot of their products and it takes weeks for things to get back on the shelves. I’ve been waiting 3 weeks for 32oz plastic cups and still none available. The quality of the products here isn’t bad and reasonably priced. However, I suggest staying away from any Chef’s Quality brand items!
The staff here are extremely useless if you need some help. I always get an «I don’t know» when asking where something is or if it is in stock. Also, the checkout lines here take FOREVER so be prepared to wait.

My first review although true was unfortunately filtered so if you would like to see it please read the filtered reviews. I also wanted to update my experiences. Although everything that I said in my original review is true, the customer service has become a bit better. I also noticed that things have been in stock more often. In the past month or two new managers have been running the store and that may be the reason why. It’s not where it needs to be yet, but headed in the right direction.

awesome place to shop

BEWARE!!! DO NOT use your credit card here!!! I have had my personal & business accounts hacked now FOUR TIMES from this business. After the initial incident last year (on 2 separate cards) I was assured security precautions were implemented & systems were updated. My bank recently contacted me a week prior to receiving a letter from Restaurant Depot informing me that my credit information was AGAIN compromised and fraudulent use of my credit had been taking place for a MONTH prior to them notifying me. HORRRRRIBLE!!! I can not respect any legitimate business who composes a letter and fails to respectfully notify ‘valued’ customers of KNOWN illicit activity for more than 30 days. Lesson learned, this business can not be trusted.

Amazing selection of meats, cheeses, kitchen equipment and chefs jackets. everything you will need to run your restaurant. even pizza sauce by the gallon.
The downside. you have to have a membership or know someone who has one to get in. the upside, no crowds and no free samples like Costco. nothing worse than trying to avoid a line of people volleying for free food!