Walked here from our hotel exhausted after a long day and wanted to eat. Our order was mussels, a grilled Caesar salad with shrimp and the lobster, shrimp and salmon platter. Our server was nice and got our order correct but the order is where things went sour. I asked for a side salad with no tomatoes and basically got a bowl of lettuce with a sprinkling of cheese and a few croutons. The mussels and Caesar salad were much much better and of course the biscuits. But my combo platter? Shrimp? Good. Lobster? Pretty good? Salmon? ICK! Salmon should taste like salmon not like old fishy fish. I know the difference! I eat salmon sushi, I cook salmon — this stuff I couldn’t eat. When we got our bill the server asked if I wanted a box for the salmon and I told her how ick it smelled and tasted. She got the manager over to see us(without my asking) who apologized and in the end took my platter off our bill. In the end while it wasn’t the best of experiences if I were to be in the area again I would return but wouldn’t touch the salmon.
Nina H.
Tu valoración: 4 Phoenix, AZ
They have gotten a lot better over the years. Good service and food was great! Very pricey from what I remember a few years ago so won’t go here much.
TJ H.
Tu valoración: 3 Chandler, AZ
Red Lobster. Aargh. For whatever reason, Red Lobster and I have just never gotten along. When Grandma C says she wants to go to Red Lobster I usually ask to stay home. My son C drags me along probably for some comic relief. Comic Relief, seriously! They didn’t need me for comic relief, the laugh was the sign on the front door indicating that their credit card system was down and that it could possibly take 20 minutes for the staff to process each card used to pay. Hmmm. Why would any manager put that kind of sign on the door? No, no, no. Yes, you should let the public know but don’t tell them it could take 20 minutes. The only reason you do that is to turn people away. And the only reason you turn people away is because you’re lazy. Calling a processing center and telling the agent your system is down is easy. Keeping the agent on the line while you process the cards is also easy. Regardless, I just thought the sign was funny. We of course continued in. The place was not very busy. Shocking, after seeing the sign on the door. I guess a lot of people got scared at the thought of waiting 20 minutes for their bill to get processed. Our server was Christel. She did a great job keeping our drinks filled, checking on us and pacing the meal properly. Nicely done. Grandma C and C both ordered Fried Shrimp under the Endless Shrimp promotion($ 16.99). They both got fries with their meals and ate up most of the shrimp. Was the shrimp perfect? No. Some of the shrimp was overcooked but overall, they did a decent job. Plus, they could reorder as much as they wanted. Both G.C. and C got Raspberry Lemonades($ 2.89) as well. Pricey. K ordered the Habanero Coconut Bites and Coconut Shrimp bites under the endless Shrimp promotion.($ 16.99). Again, all the shrimp was prepared ok. Some was overly breaded but most were not. There were plenty of each so portion size is not an issue. K also got a baked potato with toppings on the side. K enjoyed them. I ordered the Coconut Shrimp Bites and Grilled Teriyaki Shrimp under the promo,($ 16.99). I felt my coconut shrimp was just ok. There were a few pieces that were heavily covered in the coconut breading. The grilled Teriyaki Shrimp was fine, nothing special although it is served with rice pilaf. The rice however was a bit undercooked. I ordered the baked potato as my side with the topping on the side. Nothing wrong with the potato. Again, there was plenty of shrimp included plus as much as I wanted to reorder. Not bad. K and I both got Iced Tea($ 2.59). Why is it 30 cents less than the lemonade, must be the cost for the Raspberry flavoring. Seems like a McDonalds thing to do, charging for flavorings or sauce packets. I will say that my favorite thing at Red Lobster is the Cheddar Biscuit. Yum. When these bad boys are warm and the butter melts over the steamy hot biscuit, heaven. Another plus is each meal comes with a choice of salad and two sides. Not bad. Good service, good food, fair prices. 3 Stars.
Kyle H.
Tu valoración: 3 Mesa, AZ
Really good food enjoy seafood here are waitress was pretty slow where we sat back in the right corner. But food came out in a good amount of time no issues from me for the kitchen they did a awesome job with hiw busy it is here. would come back again but maybe new waitress really dont see here much our talk to us much
Kat R.
Tu valoración: 2 Mesa, AZ
Came for a corporate event & the service was good. But everyone’s food was shit. Salmon was dry & not seasoned, veggies were undercooked & not seasoned, fries were not seasoned & had been sitting, mashed potatoes had pockets of WTFSALT, Ceasars salads were inconsistent by lacking cheese or HEAVY on mayo or with wilted lettuce. Such a disgrace. Our company deserves better than this. I can’t believe they paid for this crappy food. I wouldn’t recommend this restaurant since their kitchen staff leaves A LOT to be desired.
Javi M.
Tu valoración: 2 Mesa, AZ
I love this place and the food but the service today here at this location kind of let me down. Took us about 40 mins to get entrees and we are currently waiting to order dessert and are sitting here for about 15 mins now. We ordered the seafood trio shrimp and New Orleans salmon which were good but seems as tho we were in an area where no one cared to check on us.
M K.
Tu valoración: 5 Lone Tree, CO
Good service. Decent price. Good biscuits. — Make sure to ask where the best place for a ‘quiet’ dinner — the hostess(all three times) sat us next to a crying child and thrice did we ask to move. — No one likes that, no one.
Cindy S.
Tu valoración: 2 Scottsdale, AZ
Yucky salad. no bread untill my meal. told server about BAD salad. she said she would let the manager know… And then ten minutes later she brought me my full bill… Well no discount for a bad salad… here.
Pancho P.
Tu valoración: 5 Phoenix, AZ
Came in for dinner ! Not a big sea food eater, but love shrimp. I got the plate with shrimp linguine, butterfly fried shrimp, and shrimp scampi! Finally a place with good shrimp and you get what u paid for. I was shrimped out ! It was awesome ! Will be back !
Elisabetta P.
Tu valoración: 5 Scottsdale, AZ
Fantastic! I love Red Lobster and I wish there was one closer to my place! I had the lunch Atlantic salmon with veggies, it was delicious and cooked to perfection. The New England Clam Chowder was also really good. I also had the most amazing chocolate Martini! My waitress, Jane, was nice and very professional! My bill turned out to be $ 26, a very reasonable price for a delicious and healthy meal! I’ll definitely come back soon! :-)
J. W.
Tu valoración: 4 Pasadena, CA
Really, really great service!!! We took our kids & the manager let them pet some live lobster & everything! The food was really, really good too! GREAT shrimp, LOTS of crab meat on my pasta… The ONLY reason we give 4 stars instead of 5, the food was not good reheated! I had leftovers that I was looking forward to eating, but the next day, it tasted like a totally different meal. Not yummy. :(But there, AT the restaurant, GREAT, GREAT, GREAT! OH! And also, it was my son’s bday & we were hoping for some sort of treat with the Happy Birthday song, but they just sang & handed him a piece of paper. :/Other than that, loved it!
Martha L.
Tu valoración: 1 Mesa, AZ
My food was horrible. The only reason we came was for a friend’s birthday. Refills were few and far between. Manager did apologize for the extremely salty drawn butter, offered a different lobster tail for the one I didn’t like, but it still didn’t replace the fact that it was tougher than leather. Also, our appetizer came out the same time our dinner came out! This is a major pet peeve! I will not be returning!
K P.
Tu valoración: 5 Chandler, AZ
5 stars for SERVICE! Jane was amazing! We went for a late lunch on Valentine’s Day and although the restaurant was full, there was no wait. After Jane introduced herself, she started explaining the menu. The menu! At Red Lobster of all places! Since neither of us were wearing glasses and by appearances would«seem» of average intelligence — it immediately«set me off.»(In truth I arrived agitated from bad experience at the Chandler location two years ago, only back due to a gift card.) Okay, okay… calming down… her explanation was informative, her demeanor pleasant, and we ended up taking a couple of her suggestions. Lunch was okay: a shared appetizer, strawberry lemonade, pineapple rum drink and two entrees with baked potatoes and salad. None of it was remarkably good or bad, but a «nudge» better than average considering the price point at $ 45 before tip. For me Jane was the star!
Kimberly P.
Tu valoración: 5 Tempe, AZ
I’m giving five stars for our server, Heather. She’s a little brunette who should probably get a raise. My boyfriend and I dined at this location the other night and were thoroughly impressed by Heather’s friendliness, knowledge and experienced nature during our meal. The food was pleasant, especially given we sat down an hour and a half before the closing time and everything went very smoothly. We enjoyed the atmosphere and meal tremendously and were lucky to have had Heather as our server that night. My only regret is leaving her tip on my card instead of in cash!
Corey E.
Tu valoración: 5 Buckeye, AZ
I have never been disappointed at a Red Lobster! The food is great and the service is exceptional. This visit was no different. Peggy was awesome. Space was clean and comfortable. Nice night.
Jon B.
Tu valoración: 2 Scottsdale, AZ
I’m going with 2 stars because I like the biscuit. And the service was good. But I feel like I just ate a 20 dollar plate of McDonald’s. Meaning how many chemicals did I consume over the course of the meal. It could be my nutty mind but that’s how I felt. And I don’t remember reading or seeing Ads claiming the food is healthy or all natural.
Mo B.
Tu valoración: 4 Tempe, AZ
Tonight, hubby and I celebrated our cotton year(second) anniversary at Red Lobster. And this was my third time going to any Red Lobster. Anyway, we had been craving seafood and decided to make it happen today. We told the server, Kayla, it was our special day and she seemed genuinely interested. I mean she asked if we were celebrating anything special? So, I’m thinking«free dessert» or something– oh no, just the words happy anniversary written on our overpriced check! The place was nearly empty when we walked in at 4PM but our server was apologetic every time she came back to our table because she was always gone too long. Other than that, the food and drinks sure did make our bellies smile. Snow grabs: $ 18.99 Dual Lobster Tails: $ 28.99 Sangria«Juice»: ? Bahama Mama: ? Lesson on eating out on our big day: Pricey;-)
Monica O.
Tu valoración: 5 Tempe, AZ
I had the opportunity to try out the Red Lobster Lobsterfest the other night, my server was Jeanne! And she is amazing! Loved her and the great service she provided! Started the night out with lobster, crab & seafood stuffed mushrooms, Lobster pizza and Sweet Chili Shrimp, now everything tasted great but I have to say my favorite of those where the Sweet Chili Shrimp, holy cow those are great! Stop ordering the coconut shrimp(don’t worry I love those too) and get these Sweet Chili Shrimp. For the entrees, get ready for this, we tried: Lobster In Paradise, Ultimate Surf & Turf, Dueling Lobster Tails, Lobster Lovers Dream, Seaport Lobster & Shrimp, Bar Harbor Lobster Bake Everything was amazing! Lobster in Paradise is split Maine Lobster tail fried in coconut batter, spicy grilled shrimp & lobster & shrimp bake topped with toasted crushed macadamia nuts Ultimate Surf & Turf is a Maine lobster tail stuffed a crab stuffing & baked with a peppercorn grilled sirloin topped with Maine lobster meat in a citrus hollandaise sauce comes with mashed potatoes roasted tomatoes & green beans Dueling Lobster Tails are 2 Maine lobster tails, one topped with tender shrimp in a creamy garlic sauce and one stuffed with crab & seafood stuffing and comes with mashed potatoes, roasted tomatoes and green beans. Lobster Lovers Dream is Rock Lobster tail & a split Maine Lobster tail, roasted with lobster & shrimp linguini alfredo Seaport Lobster & Shrimp is wood grilled split Maine Lobster Tail, shrimp scampi, and skewered garlic grilled shrimp on a bed of wild rice pilaf Bar Harbor Lobster Bake is split Maine lobster tail, shrimp, scallops, mussels & linguini in a garlic & white wine broth While all these dishes are amazing, and every dish had something unique that set them aside from the other dish, my personal favorites where the skewered garlic shrimp, the Maine lobster tail, didn’t matter if it was stuffed, baked, sauced, grilled it was DELISH! I also learned that I prefer the Maine Lobster over the Rock Lobster(Rock rock Rock Lobster Down down! B52’s Rock Lobster) I had lobster for days, and I still am craving the sweet Maine lobster & sweet chili shrimp! And if you love the coconut shrimp you should for sure try the Lobster in Paradise, omg the lobster in the coconut batter was amazing! To end the meal I tried the Red Velvet Cake in a Jar that was the perfect ending to a delicious feast! Also was able to meet the Manager Carrie and many other staff members including the chefs! It was a wonderful night and had fun trying so many dishes! I cannot wait to go back!
Irene V.
Tu valoración: 5 Phoenix, AZ
I had the delightful pleasure of trying out the new Lobsterfest menu at the kick-off party. It was a night I’ll never forget. Red Lobster put the show on! Plate after plate after plate of meals came out. I missed the part on the invitation that said, «Come ready to eat enough meals for the rest of your life.» In the end the cheesy biscuits did me in. Gosh darn it! Complete Amateur Hour. If you’ve been to Red Lobster you are familiar with this breaded heavenly temptation. Unfolding napkins to the scent of bread is one thing. Slowly savoring the rich gooey cheese is… well…a moment you have to experience. I should have known better! The Short Review: + Good Food served in generous portions! + Funny welcoming staff + Kick butt drinks STARTERS Out came a plate of stuffed mushrooms(6 pieces), decadently overfilled with lobster, crab and seafood topped with Monterey Jack cheese and baked. If you can, take a peek at my photos.(This advice applies to all of the food I’m going to cover. Words will not suffice here. Seriously!) If you’re looking for something with a kick the Sweet Chili Shrimp is for you!(12 pieces) It was for me. I absolutely loved the combination of light crunch and spice. It’s not a hard crunch battered shrimp which is what I would have assumed if I was reading from the menu. Out came the Lobster Pizza. Perfectly thin crust and topped with generous amounts of lobster meat, mozzarella, fresh tomatoes and basil. The crust was perfectly balanced and not overwhelmed by the ingredients.(No sogginess!) I could readily see this being a meal for someone. You’re still getting the«Lobster» experience and plenty of food. DRINKS We must pause at this juncture to discuss drinks. As my +1 and I had arrived prior to the start of the event we cozied up to the bar.(He also drove. Blessedly. I was able to sample many wonderful things.) With high recommendations I dived into the Bahama Mama. Tall, fruity, Captain Morgan Spiced Rum. They leave a reserve of Captain at the top of the drink. So when you think you’re done drinking, no. There’s a special kick just waiting for you. Delicious! Moving into the special guest dining room armed with TWO drink tickets I was beside myself. «Really? We can pick *anything* in the drink book menu? ANYTHING?» Jeanne, our bomb diggity server, offered advice and answered many questions. Ultimately I wanted to compare a drink with my growing up roots. That’s right. I went with a Top-Shelf Long Island Ice Tea. A premium blend of Absolut, Tanqueray, Bacardi and Patrón Citrónge. The bartenders know what they’re doing. Later.(Much later.) I was tempted into ordering the largest looking margarita in history. Grand Patrón Margarita served with a cute sidecar of Grand Marnier. As we were attempting to photograph the ginormous nature of this treasure I was photobombed by a South African. All of the staff on hand, front to back, were super cool. We had a rip roaring time. THEBAR Sitting at the bar, however brief our time was there, was neat. It’s a big u-shape and central to the restaurant. If you have time to kill before your reservation there’s ample seating. + TV! BACKTOTHEFOOD Remember, we ate tons! I was tired. But I channelled my inner gym monologue often, «Suck it up Irene! Keep eating!»(Also, the staff sent us home with shopping bags of doggie bags of food. My +1 scored big time as he took my goodies home!) Dueling Lobster Tails. «Where do I start? Traditional roasted with creamy shrimp and garlic sauce? Or stuffed with crab and seafood? Which one will I like better? There’s mash potatoes!» After pausing for a nano-sec. «- And string beans. Not going to waste any space on those!» Well, I did try the string beans because I felt guilty. Everything was wonderful. This meal is perfect for someone who isn’t quite sure what they want. I had no idea there was still so much food to come. Bar Harbor Lobster Bake. A roasted split Maine lobster tail, tender shrimp, sea scallops, mussels and linguini in a garlic and white wine broth. My Martha Stewart wanna be instantly thought, «Hey. You could totally pick this up and pass it off as a creation of your own. Toss it in a nice bowl and maybe a fella will be sufficiently impressed by your „cooking“ Irene.» Hey. If I stock the right beer fridge men believe anything. The mussels were my favorite part in this. Of course everything was delicious. I adored the mussels. They were perfectly prepared and not overly done. If I time the pickup perfectly a future date will think I’m an excellent cook.(Shhh!) Lobster Lovers Dream. Butter makes the world go round. Two very different styles of lobster + alfredo pasta. Ultimate Surf & Turf Must do this again. A Maine lobster tail baked with crab and seafood stuffing. Peppercorn seasoned grilled sirloin topped with Maine lobster meat in a citrus hollandaise sauce. Dessert came. I put my head down. Try the key lime pie.
Miriam H.
Tu valoración: 4 Mesa, AZ
Nice location, wasn’t busy when me and my daughters got there… We love the cheddar biscuits and I love the Bahama mama drink! The hubby isn’t a fan so he didn’t eat but, he’s driving so I get to drink lol. Waitress was pleasant always checking on us, the kids enjoyed looking at the fresh lobster. Didn’t wait too long for the food, and when we left we were very satisfied! Will come back to this location! Parking was easy too, and it’s right Across the street from the mall for walking off your meal!:-)