Mor Furniture for Less

Went into store today looking for Father’s Day discount recliners advertised on TV. Instead associate came out yelling at me saying I was ignoring him, apparently he’s one of the sales guys. He said he couldn’t believe how rude I was and that I was ignoring him. It was awkward and confrontational so I left the store. Store seemed very outdated and dirty.

I’m so impressed with how easy this was! Tim Orscheln was my sales guy, super chill and so helpful! He was patient as I decided on what I wanted and went through all my options with me! I’m so excited to receive my new furniture! This was my third stop and I’m so glad I came here! Great job Mor Furniture & Tim!

Tamara was very helpful, knowledgeable, great attitude, and made purchasing out furniture painless.

We bought a couch from Mor back in 2013 in the first 6 months a section of the couch cushion was coming apart at the seems. We called and they said it was a manufacturing problem so they came and replaced that part of the couch. Now here we are in 2016 and the other two sections of the couch are coming apart in the same manner as the first. We call to have them replaced and are told we are out of warranty. Very disappointed at what poor quality of furniture and service they provide. I would never buy another piece from them again and would advice highly against anyone buying furniture that they would like to last long term!

Stopped in at Mor furniture a week ago. Told the salesman up front I was looking not buying wanted to get my husband a recliner for his birthday first thing I was shown was a small recliner informed him my husband was six foot four showed me another that reclined by push button. Had me set in it it was nice for me I’m 5 foot 2 then proceeded to tell me what an excellent warranty it had 5 years on the mechanisms warrantied against stains tears blah blah blah. Did fail to tell me that I would be paying 179 99 for this warranty until the paperwork was written up. Tell me if I spent another $ 22 I would be able to get free delivery a value of 69.99. Found a pair of bookends for 34 99 which I am still waiting for tell me about the great financing and had told him I did not want it financed but ran a credit check anyway and would only be 80.00 a month. after getting off the phone with the credit company and seeing now I had a limit of $ 8,000.00, says «let’s go shopping», was rather pushy about doing so. Told him was just there for a recliner that I wasn’t exactly ready to purchase, & kept on saying I needed s new mattress, I need coffee tables, I needed a dining set yes this finance company gave you six months interest free again failed to tell me if it wasn’t paid off in 6 months the interest goes to near 30% and you will be charged the first 6 months of interest free u were given starting the date of purchase here is my biggest problem, and I am asking anyone who would like to, please do the math tell me what you come up with the recliner was $ 1,099.99 they took off the delivery 69 99 bringing it to $ 1,030.00, add in the 179 99 for their wonderful warranty 34.99 for the book ends. The school I went to taught me that by adding these up you would come up with $ 1,244.98 now tack on $ 100.22 the tax, the education I received totals 1344.98. Why am I being financed for 1415.19 Why??? because they added the free delivery back in. Upon calling them, explaining this to Moholland, first makes the remark, «oh yes, I remember u, girl with lots of money, spend very little «. (Relating to the 8000.00 credit limit and only spending 1400.00) Getting no where with him, Tim gets on the phone and same thing, so what is your question, question is, why am I paying 1415.19. He claims I was discounted at the top of my invoice, and I agree, but at the bottom of invoice it is showing it back in. He did give a bit of a different answer, told me the «delivery will always be there, it never goes away «figure that one out. Today I walked in, with my mother, who her and 2 others looked at this invoice and all say it was added back in. Mohammed was not in says the lady who greeted us at the door. I explained why I was there, she tell me she could explain it given the same line of crap and it still making no sense to me she tells me I need to talk to Tim. As I’m being shown to Tim desk by this lady she tells another salesman that the answer she gave me «wasn’t good enough» call after about 10 minutes of waiting for kim who obviously didn’t want to talk to me another salesman came over with the same line of crap this just does not make any sense and certainly it doesn’t add up unless addition has changed with the times, none of it adds up if anyone who can me that 1030.00 + 179.99 + 34.99 + 100.22 totals 1415.19. Please let me know how u get that, i would be interested in knowing how. Add 69.99 on to the 4 sets of numbers, (which actually totals 1345.20) what do U get? I get the delivery was put back in… oh & as for the chair, husband hates it, his feet stick off the chair 2′ and his head a foot. Mohammed didn’t care what I was there for, just about making his commission and trying for more. Get this, something else your not told up front, you’ll read it in the little. brochure your given on the way out. you“ll get to learn all this in the comfort of your home NOTHHING IS RETURNABLE. I was talked into a 1400.00 boat anchor. U can buy a 50,000 car, even a used car, if your not happy u can return it after a short period of time.

I bought a set of couches from Mor and paid part of them with a credit card and the rest cash. They called me three years later indicating that their payment system didn’t show me paying for the furniture and demanded payment.
I explained to them what had happened and didn’t hear back for a year. Today I got a letter from a collections agency asking for the amount plus 50% interest. This is a ridiculous way to operate and treat customers.
For all I know, their staff may have pocketed my money and never registered it or their archaic accounting system that warned them 3 years later of the supposed error is flawed to begin with.

Shane was awesome! He was very helpful in the process! We found our new frame here after checking tons other places. I even got free soda and popcorn!

Our experience in the showroom was excellent. We were able to find a very nice bedroom set for a good price. We were scheduled for delivery and they only showed up with the bed; everything else was apparently on back order.
When the delivery company (Mor contracts to a delivery company, who contracts the work out to delivery drivers and movers) delivered the bed, they bumped the frame into the rear driver side vent window on my wife’s car. They didn’t say anything and I was outside doing yard work, so I could see them walking right by the car 4 – 5 times back and forth bringing large bed frame parts in.
After 6 days of trying to get our $ 273 repair bill paid for, we are left with this:
1) It isn’t Mor’s problem because they contract the work out.
2) It isn’t the contracted delivery company’s problem because the contracted delivery people say they didn’t even walk near the car and «didn’t do it» (physically impossible to make it to the front door without passing the driver side closely… and I was outside watching them walk right by the car multiple times).
3) Our only option is «to file a police report or try to take the delivery people to small claims court».
4) I canceled the rest of our furniture (they lost over a thousand dollars in sales because of a $ 273 window), and found out that we cannot return the bed because «we have no return policy»… WHAT?! NO RETURNS AT ALL FOR ANY REASON?!
So, here I sit with a bed I cannot return, canceled furniture order, fuming from quite possibly the most rude, unhelpful, lazy customer service I’ve ever experienced, and a $ 273 bill for my wife’s window… before tint.
DO NOT BUY FROM MOR! I’m pretty sure they’re trying to break the record for worst customer service ever.

Sean castle was great help !! Had a great experience. The prices are great and also the quality of the furniture

I have to say, this was by far the best purchase experience we’ve ever had at a furniture store. James and Mike the manager were just wonderful to work with. My wife and I had a strict budget and a very particular taste in furniture. James was very patient and was very knowledgable of all brands, fabrics, styles, and prices of all the furinture sets that were similar to what we were looking for. We’ve also shared with James that we were shopping and comparing everything to what we saw at another store at a very reasonable price. But with the specials, availability, and wonderful experience we had at Mor, we ended up not only getting just the item we intended to get, we also purchased an additional dining table that was very well suggested by James. We certainly would recommend anyone and everyone to purchase their furniture from James and Mike! Thanks again guys!

Was looking for a bedroom set and Misty really helped me get a great deal. If you’re looking for any furniture ask for Misty and she will make the buying process quick and stress free. The prices here are very good too.

Looked all over the valley for new beds for my sons and was very surprised at the quality and prices at Mor Furniture. They had the best prices in town for 2 complete beds which included delivery and set up and haul away of the old mattresses and even a protection sheet for the mattresses. They came in at the same price as IKEA at a MUCH better quality!
Save yourself some time running around and go see my man Maddox Almon for a great deal! I don’t think you’ll be sorry!

Last year, when we bought our new home, we bought several rooms of furniture from Mor Furniture. As in the past, the service and price was great.
Today I ran in to make a very special purchase — a power recliner — which I needed quickly and it had to be comfortable enough for someone to sleep in.
My sales associate, Maddox Almon, was awesome. Spent the time to go over all of the available chairs, sharing feedback from other clients who had purchased them in the past. So many stores today just don’t give you that specialized service, especially when it’s just for one piece of furniture.
Took one less worry off of my mind to know that my husband will have what he needs when he’s home from the hospital. A big kudos to Maddox for being so helpful and concerned that I found exactly what I needed at the price that I could afford.

Awesome experience! Misty was an outstanding sales lady and I would highly recommend hitting Mor if you’re in the market. Tried the room store but they seemed really shady!

I came in to Mor furniture to look for a sofa set. The place is very nice and the service is excellent. I recommend asking for Sean Castle; he is great and has a lot of patience, since I am very indecisive he made making a decision so much easier. I love my sofa set. I would definitely recommend Mor furniture.

Purchased item with 4 year 0% financing, and had very patient and helpful sales clerk named Nolan.

Misty Mellmann is an Amazing Salesperson.
she made our entire experience really seamless and enjoyable. We would highly recommend you ask for her, she is a veteran and knows Customer Service.

Tavis was exceptionally helpful in guiding our purchase. I’ll definitely give Tavis my return business.

I bought a bedroom set from Mor Furniture in November 2014. Upon the initial delivery I received my dresser and 2 night tables (that match my king size bed frame.) The 2 night table were cracked on the front. And we’re re-​ordered and scheduled to be delivered. After receiving the dresser, I wiped it down with a lightly damped cloth. And it bubbled. I immediately called the customer service with my complaint. Their response was it shouldn’t get wet. Not being able to clean and polish my furniture is completely unacceptable. They ordered me a new set.
2^nd Delivery:
The night tables arrived with no damages and I accepted the replacements. But the the replacement dresser arrived with knicks in it and the knobs were not aligned and were crooked. I turned the dresser away. As it was not acceptable.
3^rd Delivery:
The dresser was delivered again one evening. Considering the sun had gone down and I needed to inspect it before I accepted the delivery. The delivery guys brought it into the garage, right away I noticed the top of the dresser had a large white spot on the top of the dresser. Not sure if it was dust, I grabbed furniture polish and a rag. It too was definitely damaged. And the delivery was again not accepted.
Again we are waiting for yet another scheduled delivery of the dresser on January 11, 2015
But the question remains, how is it that this furniture is passing through inspection? How is it that this damaged furniture goes out for delivery as approved products over and over?
This furniture we bought was not cheap, but it is made cheap. I am not getting my monies worth for what I paid.
I am not happy with my purchase. I’ve looked to see about changing it out but I am not putting more money into this company then I already have.
We have since boughten a new living room set. But definitely NOT from Mor Furniture.
I will not bring my business back nor will I recommend their services.
Wishing that I had done research prior to buying. I would be writing a better review for a different furniture company.

My husband and I just bought living and dining room furniture from Mor today. Our salesman, Wade, was easy to work with and was very patient with us. They do not pressure you into buying and have plenty of refreshments available while you are shopping. We have purchased from Mor several times in the past and keep going back because they have such great quality furniture for reasonable prices. Their no-​interest financing is a big plus!
What really impressed me about Wade was the fact that, after explaining all the complicated protection plans to us, he told us that if we ever had questions on who to call with a problem that we could just call him personally and he would walk through all of it with us!
I would recommend Mor to anyone!