Worst meal ever!!! I’ve eaten at a lot of places in my life and this hands down was awful!!!
Donna B.
Tu valoración: 5 Apache Junction, AZ
I haven’t read the other reviews this is my opinion from my 2 experiences there. Both times I had Sandy’s chimichanga and OHMYGOSHYUMMY!!! My roommate even likes the food and he is SUPER picky about Mexico food. The atmosphere could be a little cozier but the service is Great the place is Very Clean and the portions are«LARGE» like I like them! I HIGHLYRECOMMEND you try it! Ps. I am a customer NOT an employee. This is a TRUE and HONEST Review!
K M.
Tu valoración: 1 Mishawaka, IN
When you walk into a restaurant that has approximately 10 people sitting down eating, and the first thing your server says is «omg it’s so crazy in here tonight! We’ve been having some issues»…just leave. Don’t stay and try to get your server to understand the concept of veggie fajitas. Don’t wait THEENTIRELENGTHOFYOURMEAL for a water refill(3 times we asked!!). Don’t order the fajitas, which come out as practically raw vegetables, some shredded velveeta cheese, and 3 tortillas to split between two people. Don’t pay $ 44 for some of the worst food and worst service you’ve ever experienced… just go to the bar and order a cheap but delicious margarita, have a laugh at the sad state of affairs this restaurant finds itself in, and leave. The manager(owner?) couldn’t even pick up on our disappointment, and didn’t notice(or maybe didn’t care) about our permanently empty water glasses. Everyone makes mistakes, I understand… for instance, mine was eating here tonight. NEVERAGAIN.
Tammie L.
Tu valoración: 5 Mesa, AZ
We live so close by, but because of the horrible review we almost didn’t come. All I can assume, is somebody was a real grump and hit the place during opening week. What a pleasant surprise, the wait staff was friendly and fun, the food exceeded our expectations, best guacamole and Chili Relleno(and we’ve lived and traveled to many cities). The house Margarita was really good. Overall a great and needed addition to east Mesa. We will be back weekly!
Dominic V.
Tu valoración: 1 Gilbert, AZ
I wish there were an option for ZEROSTARS. the service is the WORST!!! We waited 45 minutes before anyone took our order!!! We went for happy hour and ended up missing it because we didn’t «put our order in on time» total bull sh*t… We complained got nothing. We asked for a manager and there wasn’t one available!!! We only go for drinks now.
Melissa W.
Tu valoración: 2 Mesa, AZ
The food is good but the service is horrible!!! Been here 3 X thinking it will get butter but nope! The food takes forever! Do the owners even read this???
Steve D.
Tu valoración: 1 Mesa, AZ
Unbelievable that the staff is too lazy to accommodate a party of 8. «We are not going to accommodate you and I am not going to argue with you» is something you should NEVER hear from management at a restaurant. I am absolutely floored by the condescending attitude of the manager and apparently the owner’s son. They refused to put two tables together under the guise of a fire hazard. Our group frequents east valley restaurants and usually with even larger parties. I can say for certain we will never visit this location again.
Jennifer V.
Tu valoración: 1 Gilbert, AZ
Horrible customer service. Went in to have dinner with family/friends and the management was horrible. The on duty manager and the owners son couldn’t even figure out how to accommodate us a party of 8. When we made a suggestion about seating they said no and told us it was a fire issue. Truth was this is a request other restaurants make for us all the time. Manager was a smart. ss smiled and thought they whole thing was funny. I guess Nando’s will earn our business from here on out. If I was the owner, I would be switching management quickly. Btw… got to the restaurant and there was 4 tables open. Got to Nandos 30 minute waiting. I guess good customer service is worth waiting for!
Kerri A.
Tu valoración: 3 Mesa, AZ
My fiancé and I have been here twice. It’s close by our house so we are going to keep going but we won’t be ordering food. We’ve tried the Mexican and the burgers and both are subpar at best. We won’t be ordering food again. We went yesterday and had to wait for service while the waitress finished her cigarette right outside the front door. Both times the staff seemed more interested in hanging out at a table than actually helping the customers. The only exception to this is Mark who is on top of it and the only one who seems to do anything. If we had any other options as close as Matta’s is we would go there instead. Maybe they’ll get better the longer they’re open.