Krispy Kreme Doughnuts

They are usually never open on time, after 7pm they are out of most of anything popular guessing because they don’t make it actually at their location, sometimes they are not even open when the online site says they are. Needs new management or owners to revamp it’s name because it failed me twice now, will I give them a 3^rd shot most likely not. I’d recommend going anywhere else other than this location or you could be making a trip for nothing. Duncan Donuts is not far hate to say they’ve been having way better selections all throughout the day!

This is an excellent place! The food was hot and fresh. The service was fast and incredible friendly. I enjoyed. A nice little laugh here with my wife on our date night. Paul was very helpful for us. I was asking questions about the machinery they use to make the donuts and he was very knowledgeable about what they have at several locations. Truly an enjoyable conversation. I don’t normally fill out surveys online but I will definitely be doing the one they offer on the receipt so I can receive a free box of donuts next time I visit. Highly recommended for everyone.

Today I was in the mood for doughnuts, but apparently at Krispy Kreme in Mesa AZ near Dobson and Main they stop making donuts at 9pm even though they close at 11pm. To top it off, they didn’t give me the donut holes I ordered with my 2 dozen doughnuts. That’s the last time I go to Krispy Kreme. Dunkin Donuts from now on.

I honestly have never had a bad experience at this location or Superstition springs. The staff have always been helpful and friendly. The last visit was at this location. I came around 9pm through drive-​thru and ordered a dozen glazed, I couldn’t resist since the Hot light was calling my name! No one ahead of me and one car behind. I pulled up to the window and I know I was there less than five minutes, didn’t seem long at all. The young man handed me my HOT donuts and apologized for the wait and said, «These are on the house.» Who does that! Customer service at its finest. 5 Stars for this location. :)

The manager Mariah was working the window on the morning I went through. WOW, she was extremely rude from the beginning of the order, til the end. She seemed very annoyed and told me «I can’t hear anything you just said» after I tried to place my order. Then I ask for crème in my coffee and sugar on the side, and in the most unprofessional tone she replied «i’m just putting everything on the side!» um, wow. I get home and realize she had forgot to give me the bottle of milk I payed for. I tell my friend to please go back and get it because there was no way I could handle being treated so poorly by her again. He goes in and finds out she’s even more rude in person. She tells him she was not rude to me and asks her employee to agree with her. She never apologizes for not giving us the milk or for treating us like complete crap. I will be reporting her to corporate because she had a chance to make things right and she went the opposite direction and refused to be nice about anything and instead treated us in the most condescending manner possible. I’m stunned that she is actually a manager and deals with the public. Will not be returning to the location as long as she is working there. She also REFUSED to tell us who her manager is. WOW.

I would definitely not recommended this donut location to anyone I know. I’m very disappointed with the customer service I received on my very first and last visit to be.

The donuts are sweet the service is bitter. I enjoyed the donuts and coffee I got a glazed and lemon. Both were devine. The coffee was very acidic and needs cream. The cream isn’t fresh, just the little cream cups. Bosa’s coffee is way better. The person who served us was rude and seemed sick. If your employee is sick send them home. We wanted to upgrade the Krispy Combo and none of the employees knew how to do it even though it says on the menu to ask how to upgrade the combo. At checkout they had no clue how to ring it up. We paid full price for the upgraded donuts when they told us it would be 10 – 20 cents for each upgraded donut. Over all Krispy Kreme needs to take better care of their employees so we don’t have to be served by grumpy sick people and give them better training so they know their menu.

Tonight they were out of donuts AGAIN. Apparently even glazed. THEN WHY AREN’T YOU CLOSED? No one is going to come get a coffee past 8pm.
Every time I come to this particular location, I’m faced with something irritating. They need to get their stuff together, really. Whether it’s being out of donuts, or employees being sour and rude. I’ll just drive down to the superstition springs location from now on.

My friend mosh used Google to find this place and he told me it closes at 5:00am. I came here and it wasn’t so terrible service thx enjoy my review –best regards

Yummy donuts! Staff are nice! They really do make sure the donuts taste fresh and if u got an issue they take care of it

I’ve been to this location four times in two months and they always are out of doughnuts unless you order original. I think I may be done buying doughnuts here.

This is the first K. Kreme I’ve ever been too… I like it:) fresh donuts, delicious coffee, and polite service. Can’t complain… Worth the drive from Central Phoenix!!!

Great doughnuts! Always stop by there, when I’m in the area. So convenient and right by the light rail station.

I came here on their 77^th anniversary. Pretty good deal. Bought a dozen assorted donuts then the second dozen was all glazed for 77 cents. Can’t beat that price! Customer service was alright and placed seemed clean. Closest krispy kreme to me so if I ever get a craving for a nice, hot melt in your mouth glazed donut I’ll be sure to stop by.

I dont like these place! Ppl are rude and mean! And take really bad care of customer service

Yuck. Why choose this location to start up this tired franchise again. It’s in not the greatest neighborhood. Greasy tasteless doughnuts situated in a very dirty establishment.

Came in for free coffee day. Who says no to free coffee? Well anyway, I only drink it iced so I had to pay $ 1. No biggie, I got two. The kids wanted some donuts so I picked up a few. It’s been years since I have had an original glazed. It was alright. This location doesn’t have the full frying/​glazing contraption that I have seen at other locations. They must come in frozen.
If you need to use the restroom, be sure to ask for the key from the front. Understandable given the location.

The glazed when warm are my hands down favorite donut to eat. I absolutely love them. They are like little pillows of sugary goodness sent down from Heaven.

Only cockroaches and KK can withstand a nuclear bomb.
Anyway, odd experience. Teenage lovers arguing in the parking lot and in the doorway.
No greetings from any of the 3 employees there tonight.
Donuts must have been sitting for hours and hours yet still tasted fresh.
Dozen donuts, 1 milk and 1 water was $ 13 and change.

While waiting for my credit union to open up next door, I thought I would kill some time with a Krispy Kreme chocolate iced donut and a regular coffee. This store has been open for about a year in an old Taco Bell location on Dobson and Main in the Safeway shopping center.
Parking is easy and close to the door. The store is very, very clean and the employees are OK. They have free hats on all of the tables.
It has been a while since I have had a Krispy Kreme. It was odd that this store, my coffee, and donut all seemed identical to Dunkin Donuts. KK used to seem fresher and better that DD in the past but now seems interchangeable. Have they changed, or have I? I don’t know for sure, but I think I will stick with Bosa donuts in the future. Bosa has a larger selection and the donuts just seem bigger and fresher.