JCPenney Optical

I love this optical shop, but mostly we love Sam. Tonight they closed at 7:00 pm but when I came in at 7:39p to pick up my daughters contacts and glasses she offered to stay later so my daughter could get the glasses she desperately needs. When we first came in Sam was all by herself on a very busy Friday. Two or three different phones were ringing, customers just kept pouring in, her boss kept calling and she would just smile. I would have run off crying and pulling out my hair. Sam took the time to tell us about different things we needed for my daughters type of glasses (which no one has done before) and even as busy as she was she searched for sample contacts that would get my daughter by for a few weeks until her glasses and contacts came in because her vision is so bad and she didn’t have anything at all. People kept thanking her and giving her compliments on how well she was handling the crowd and she made a joking comment about not wanting to brag about being good at her job. So I will do that for her.